Möchten Sie als Ihre Standardwährung festlegen oder nur für diese Sitzung behalten?
It was over priced. We had kids and they didn't tell us beforehand the pool would be closed so the kids were totally upset. The phone didn't work and they say breakfast is included but only a few things are included and they were awful.
The Elevator was out of order and we were on the fourth floor.
Location The room was dirty, old. Did NOT feel safe, People were just hanging around in the parking lot late at night. No connection on the TV.
Location is good. You need to be a member to get free wifi. Yeah in 2016 this hotel does not give free wifi. Staff rushed our check in experience to get back to texting. The level of service at this location does not meet the standards that Hilton has set. Not worth the money. Buyer beware.
(1) Free internet, (2)complementary airport service, (3) every clean, (4) "walk through" design of the closet, (5) everying you need
Room smelled musty like there was previous water issue.
Pet friendly, comfortable beds and good location. The first room we were put in smelled strongly of chemicals, so we switched. The second was musty and damp.
Staff was extremely friendly. Everything was clean! There was an occasional dog bark. Never at night though.
Price Lobby Location for UF Chemical cleaning smell in room
The rooms are large, bathrooms nicely updated, however, found quite a bit of "stuff" under the bed. Front desk staff is lovely , evening cocktail hour is a pleasant addition. Pool and hot tub are always a plus. On check in I requested and received a handicapped first floor room by the pool, makes it possible to spend some time with my daughters. We had to go over to Shands for cardiac testing for my 17 year old and it was great to be able to look forward to relaxing at the pool afterward. The general manager, Tim, had scheduled parking lot renovation for the weekend we were there. When we returned to the hotel the majority of the parking lot was blocked off and we were unable to park near the entrance closest to our room. As the entire parking lot appeared to be blocked off I stopped my car at the main entrance and went to the desk to ask where I was supposed to park. When I was told that I would have to park on the far back side of the hotel, this would require a walk of more than 300 feet, I explained that I have heart failure, I need a new heart, and that I'm not able to do that. I asked why on check in I wasn't informed that I wouldn't be able to park close to an entrance by my handicapped room. At this point Tim came from the area behind the desk telling the desk clerk that he would handle this. he informed me that there were handicapped spots on all sides of the building, so surely I could find one to use. I attempted to explain that not all handicapped people are alike, so not all handicapped spots are alike, and what my physical limitations are, but Tim talked over me saying we can move your room. I explained again the purpose of asking to be by the pool was to be able to spend time with my daughters, and moving me to another wing made it impossible for me to spend time by the pool with them. I asked for a workable solution where I didn't have to pack up all of our stuff, move our room, and not be able to spend time with my daughters. Time then said he would have someone "hold" a handicapped space (again on the far side of the building) for me, I then pointed out that this was in fact illegal, and the situation currently made the hotel non compliant with the ADA. Tim frequently yelled at me during this exchange,pointed out that he was the GM so there was nothing that would be done. When I asked who the owner is he snapped "Wells Fargo bank" at this point I gave up on finding a workable solution as the chest pain had started, I went to my car, and drove to the far side of the hotel, maneuvering around the construction equipment, having one construction worker wave me through and another then drive a piece of equipment almost into me. I finally get in a spot, and we start the walk to our room. (Had I known about the construction I would have brought my wheelchair like I do when walking distances is required, the hospital loans them for visitors and I mistakenly assumed I wouldn't have a great distance to walk). Instead of being with my girls I went to bed. Since my diagnosis five years ago I take every chance I can to make memories with my daughters, and this trip could have been filled with fun memories for them, instead it was a stark reminder of what heart failure has taken from our family. Tim could have found a way to make the situation work with my physical limitations, instead he wanted to show me that he was the boss, and he made all the rules.
Room we stayed in was huge! Our room had 2 double beds, and we had a pack & play for our baby. The room was so big that the pack & play didn't get in the way at all. Our 1-year-old & 3-year-old still had plenty of room to play on the floor with their new Christmas toys while we still had room to walk around. The lobby area is great with the lodge theme, sitting areas and fireplace in the middle. We also liked the Christmas decorations: Christmas tree, reindeer and nativity scene! Very good breakfast & good coffee! Very good price as well. Rooms are a little dated (but still very clean). No fridge or microwave in the room we stayed in (not a huge issue, but could've been helpful, and many other hotels include them nowadays).
Free breakfast Hotel IDF located right in highway. Rooms have poor isolation and cars noise is disturbing a good night sleep
Staff was excellent. The lady at the check in went above and beyond helping my elderly mother to the room
I enjoyed the breakfast buffet because it also had a nice selection of fruit and a wonderful fruit medley. Of coarse it had the regular breakfast items. We really could not sleep well,because our room was attached to a adjoining room and that room kept there tv on all night loud. We ask for another room but there were no other non- smoking room available. I think they should work on sound proofing these rooms for people who would just like a good night sleep. Needless to say we were tired at our meeting next day.
There was never anyone the front desk. I had to wait a couple minutes and then obnoxiously yell "HELLO" for someone to come out of the back. They took my towels out of my room and found out they never replaced them AFTER I took a shower. It took them about 15 minutes for them to deliver clean towels. When they assigned my room card, I had to come back multiple times to the front desk since it wouldn't work at my door, which was really frustrating.
Have stayed with them before and will return in the future. Thanks!