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1st room the heat didn't work, shower still had soap bubbles on walls, and hair in it. Beds had hair under covers. Changed rooms; heat worked, but this room too had hair on shower walls. Beds were worn out and lumpy, as we're the pillows. Will never use a red roof again
The upgrade of the new Plus motels is quite nice, compabable to other better motels. The complete lack of any food for breakfast is a serious downside, especially when travelling with family. Altough the motel itself is very nice, those comparable motels with food would trump it.
Everything. Nice friendly staff. Excellent location.
Good value. Rooms were clearly upgraded and clean.
Room modernized and looked new. Near lots of food and shopping. Hotel is in a very busy area. Mattress not bad but could be more comfortable.
Rooms was very clean !nd the floor was great to walk on. Everything was good
Pet friendly, comfortable beds and good location. The first room we were put in smelled strongly of chemicals, so we switched. The second was musty and damp.
Staff was extremely friendly. Everything was clean! There was an occasional dog bark. Never at night though.
Clean, easy to get to, walking distance from restaurants
Hotel was clean and quiet. Lack of breakfast is a definite downside. Coffee was not always available (ran out). A brown bag breakfast, fruit, yogurt, ... would be adequate.
The rooms are great. The hotel is as close to campus as possible. The hotel itself is very nice, as evidenced by the people who got married there. The staff is wonderful. I did not like that my room did not have a fridge.
Location is good. You need to be a member to get free wifi. Yeah in 2016 this hotel does not give free wifi. Staff rushed our check in experience to get back to texting. The level of service at this location does not meet the standards that Hilton has set. Not worth the money. Buyer beware.
The facility is really old and not clean. Furniture shows wear and tear on them The house keeping service is not very good. They don't clean well and they leave some I cleaned items like used glasses without exchanging them. They also do late house keeping service and they don't have an on call housekeeper if you need some cleaning at night which all four stars hotels do
(1) Free internet, (2)complementary airport service, (3) every clean, (4) "walk through" design of the closet, (5) everying you need
Bed was very comfortable
convenient location, friendly staff, clean and comfortable room noisy air conditioner (sounded like a jet taking off)
Comfortable, convenient, friendly There are many plugs available but no USB availability. They say they are upgrading and some rooms may be updated but ours wasn't.
Friendly staff The room was dirty. The hotel desperately needs a refresh. My room felt more like a cheap roadside motel. It certainly was not worth what I paid for it. I do not feel like I got the best for my money.
The location was perfect for my needs: centrally located and near main thoroughfares. The room was comfortable and clean, though not spectacular (decent size, though the decor was a bit dated). The breakfast was above average. The price was good. There was some traffic noise because it was next to the interstate, but rooms away from traffic were higher in price. I did not use the dresser because the drawers smelled like the previous user was a smoker and put all of his smelly clothes in there.
The pet friendly room was clean and comfortable. The staff was friendly. My room faced I 75. The noise was awful. I got little sleep. Although the review states this is a "pet friendly" motel, they actually have a limited number of pet rooms. This should be noted in the hotel description and reservations made accordingly.
There was never anyone the front desk. I had to wait a couple minutes and then obnoxiously yell "HELLO" for someone to come out of the back. They took my towels out of my room and found out they never replaced them AFTER I took a shower. It took them about 15 minutes for them to deliver clean towels. When they assigned my room card, I had to come back multiple times to the front desk since it wouldn't work at my door, which was really frustrating.
The room staff and free breakfest The bed matress sucked
Have stayed with them before and will return in the future. Thanks!
The rooms were very clean. The decor of the hotel was nice. The breakfast selection was extensive.
Price Lobby Location for UF Chemical cleaning smell in room
The room we stayed in was adequate but not great by any means. This property is very old but has great potential. The room that we stayed in faced the court yard and had very tranquil qualities when we opened up the sliding glass door. Property needs an upgrade really bad. Location off I-75 is great and local dining places are very close. This is a 2 to 3 star hotel at best with above average hotel rates. Owners and management need to upgrade the rooms and stop using caulk to cure 30 year old problems. Faucets and fixtures are from the 70's and should all be replaced. Has potential to be a great 4 star hotel. Would stop here again on business or leisure but not until the place has had a face lift.
Comfortable, nice bar area, cozy. Clean Bar tender not quite with it. breakfast waffle maker a mess and needs instructions posted better.
Room we stayed in was huge! Our room had 2 double beds, and we had a pack & play for our baby. The room was so big that the pack & play didn't get in the way at all. Our 1-year-old & 3-year-old still had plenty of room to play on the floor with their new Christmas toys while we still had room to walk around. The lobby area is great with the lodge theme, sitting areas and fireplace in the middle. We also liked the Christmas decorations: Christmas tree, reindeer and nativity scene! Very good breakfast & good coffee! Very good price as well. Rooms are a little dated (but still very clean). No fridge or microwave in the room we stayed in (not a huge issue, but could've been helpful, and many other hotels include them nowadays).
I have stayed at The Lodge many times over the last 25 years. The hotel is still relevant and in good shape. The staff is excellent. The office facility is very good. The popcorn and bar in the evening, with a fireplace, is a great place to relax after a long day. The office used to have two computers and now has one. I had to wait a few minutes to be able to get some work done. Not a big deal but maybe something that could be addressed.
The rooms are large, bathrooms nicely updated, however, found quite a bit of "stuff" under the bed. Front desk staff is lovely , evening cocktail hour is a pleasant addition. Pool and hot tub are always a plus. On check in I requested and received a handicapped first floor room by the pool, makes it possible to spend some time with my daughters. We had to go over to Shands for cardiac testing for my 17 year old and it was great to be able to look forward to relaxing at the pool afterward. The general manager, Tim, had scheduled parking lot renovation for the weekend we were there. When we returned to the hotel the majority of the parking lot was blocked off and we were unable to park near the entrance closest to our room. As the entire parking lot appeared to be blocked off I stopped my car at the main entrance and went to the desk to ask where I was supposed to park. When I was told that I would have to park on the far back side of the hotel, this would require a walk of more than 300 feet, I explained that I have heart failure, I need a new heart, and that I'm not able to do that. I asked why on check in I wasn't informed that I wouldn't be able to park close to an entrance by my handicapped room. At this point Tim came from the area behind the desk telling the desk clerk that he would handle this. he informed me that there were handicapped spots on all sides of the building, so surely I could find one to use. I attempted to explain that not all handicapped people are alike, so not all handicapped spots are alike, and what my physical limitations are, but Tim talked over me saying we can move your room. I explained again the purpose of asking to be by the pool was to be able to spend time with my daughters, and moving me to another wing made it impossible for me to spend time by the pool with them. I asked for a workable solution where I didn't have to pack up all of our stuff, move our room, and not be able to spend time with my daughters. Time then said he would have someone "hold" a handicapped space (again on the far side of the building) for me, I then pointed out that this was in fact illegal, and the situation currently made the hotel non compliant with the ADA. Tim frequently yelled at me during this exchange,pointed out that he was the GM so there was nothing that would be done. When I asked who the owner is he snapped "Wells Fargo bank" at this point I gave up on finding a workable solution as the chest pain had started, I went to my car, and drove to the far side of the hotel, maneuvering around the construction equipment, having one construction worker wave me through and another then drive a piece of equipment almost into me. I finally get in a spot, and we start the walk to our room. (Had I known about the construction I would have brought my wheelchair like I do when walking distances is required, the hospital loans them for visitors and I mistakenly assumed I wouldn't have a great distance to walk). Instead of being with my girls I went to bed. Since my diagnosis five years ago I take every chance I can to make memories with my daughters, and this trip could have been filled with fun memories for them, instead it was a stark reminder of what heart failure has taken from our family. Tim could have found a way to make the situation work with my physical limitations, instead he wanted to show me that he was the boss, and he made all the rules.
nice facility, comfortable clean room Noisy hallways, staff, breakfast was awful
Clean comfortable room, pillow top bed, hot breakfast, helpful friendly staff. Great value for the money. Nothing
Drove down from Chicago, almost made it to our destination in Tampa but decided to find a mid-range priced hotel to stay. Found Sleep Inn and could not have been more satisfied with the stay. Check in took about a minute and we were upstairs in our room. The parking lot was well lit as we had our locked bicycles on the back and the room was spacious and comfy. Bathroom was clean and shower had good water pressure. Free breakfast was also a huge plus. There was nothing not to like. We enjoyed our overnight stay and would look to stay again on our next drive to Florida.
The lighting was terrible in the room but the bed and pillows were great. The room overlooked the parking lot and was a bit noisy. The breakfast was ok. It was a little pricy considering.
Walkin shower was nice.
Free breakfast Hotel IDF located right in highway. Rooms have poor isolation and cars noise is disturbing a good night sleep
Easy check in/out, cookies and coffee in lobby all the time, hot tub and pool, free wifi in room Woke up with multiple bites on my legs. Sheets were old and had holes and stains. Housekeeping service was variable. One day towels and sheets replaced, place felt clean. Other day bed was made but sheets not changed. Old and run down bathroom, paint chipping off walls, rust in sink and tub. Musty and damp smell in general. You can definitely tell this is a much older place attempting a rebranding. Needs an overhaul of the facilities, and an exterminator
GUEST OFFICE SAVED THE DAY WE HAD A DRINK SPILL ON SOME FORMS THAT WE NEED MY WIFE RAN DOWN TO THE OFFICE SAVED THE DAY. THE BREAKFAST IN LOBBY IS NICE WE ENJOYED ARE STAY USB CHARGING PORTS ARE 1.0A OK FOR A PHONE NOT A TABLET A TABLET NEEDS 2.0A
I enjoyed the breakfast buffet because it also had a nice selection of fruit and a wonderful fruit medley. Of coarse it had the regular breakfast items. We really could not sleep well,because our room was attached to a adjoining room and that room kept there tv on all night loud. We ask for another room but there were no other non- smoking room available. I think they should work on sound proofing these rooms for people who would just like a good night sleep. Needless to say we were tired at our meeting next day.
It was clean and comfy. A bit pricey, but it was worth getting away for a few days!
Very helpful staff. I had been waiting for a fax to arrive at the hotel number and in the mean time they let me use the business center even well after my checkout. This was very useful for me. They also carried the fax to the business center when it arrived. Had to park a little far at night when I was least willing to walk.
Staff was excellent. The lady at the check in went above and beyond helping my elderly mother to the room
The room had a slight stale smell, which even with the A/C on would persist.
Free breakfast. Clean room. Polite staff.
Everything in this hotel is Excellent. The best hotel for the price. We definitely come back.
Convenient location, easy parking, good hot breakfast every morning, quiet room, friendly staff. Perfect for business trip - one less thing I had to worry about. Nothing really; reason why I have stayed twice now when on business.