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I liked the location and comparatively reasonable rates. Some of the staff were friendly, although most unresponsive to problems incurred. Waited for a long while to check in (check-in process took 35 minutes+), even after calling for reservations several weeks in advance. The front desk was understaffed, while knowing that it was a big booking day (Blue Angels Performance). When I got to my room, I found obvious urine on the seat of the bathroom stool. Went to the phone to call the front desk, and the phone didn't work. Had to walk down to the front desk to tell them of the problems, and had to wait in line another half hour simply to be told that "Sorry, we are very busy and will put your needs on the long list." And yet, I was a paying customer who spent 10 hours driving, and just wanted to use the bathroom in the room I had already paid for. Left for four hours, and upon my return these items were fixed. When I pulled down the bedspread to sleep, it appeared that the sheets had not been changed ( wrinkled in a bunch near the center of the bed). Fortunately, it was a double room, so I was able to sleep in the other bed which didn't look so bad. Then the neighbors with multiple children staying in their room started in. They were loud and inconsiderate. I walked back to the front desk and politely requested a room change, and was told they had none left. Once again the only real response I received was the typical " Sorry" which by this time began to sound like "Your tough luck". Went back into my room to take a long awaited shower. looked up to see black mold on the bathroom ceiling.Where I come from, this is considered quite detrimental to a person's health. But what could I do? They were fully booked as were all other hotels in the area because of the air show. So I grab a towel for the towel rack, and a big ole cockroach jumps out. I scream, throw the towel to the floor and kill the insect. This time, I tried calling the front desk to at least have the smashed insect removed, but no one answered the phone. So. I went down the next day to get more towels and report the incident. The front desk attendant went back to the back three times, bringing our washcloths, bath mats, and hand towels for me to use after a shower. I explained that I was in need of BATH towels and none of the items he was bringing out would work. He calls someone else who disappears into the laundry room for about 5 min. and finally brings out two bath towels. Another insincere "Sorry" followed. By this time I'm tired, aggravated, and just want a shower Went back to the room, showered, dried my hair, etc., then comes the front desk guy knocking on the door with the towels I had requested over an hour before. It didn't end there, either! The last night of my four night stay, the keys didn't work leaving me to carry the bags I had with me all the way to the front desk. I commented to the new front desk attendant that incidents were occurring every day, and this was supposed to be a leisurely vacation for me. She told me she would report this to a manager. Never heard from on.
Room was quite nice, had very comfy sheets and the shower was even better! Water temperature was everything and more, breakfast wasn't as bad what you would think either. Overall my stay was worth the money. The sink knob was broken when I came in. Other than that, good hotel and nice staff.
Good location and fair price. Very friendly staff
We loved the modern look of the rooms.
Convenient to the airport Friendly staff Good breakfast I reserved a king room but ended up with a double queen that was also a pet friendly room ,I was not traveling with pets. I turned down a queen room for a cheaper rate because I wanted a king bed.This room cost the same as the king ,I reserved thru hotels.com which was non refundable the manager did comp us a couple of drinks at the bar. I think I'll stay somewhere else next time
Easy check in Pleasant staff Clean comfortable room Breakfast buffet No one at the counter to check out early in the morning (6:00 am) Just had to drop the key cards on the desk and go didn't have time to wait . I can see a potential problem with that. Maybe put a secure box there if there won't be anyone at the desk at that time
The location is convenient, the beds were comfortable Booked 7 nights for vacation. 5 nights and 4 rooms later ... The first room was very damp and smelled like mildew. It had a broken down dehumidifier in the corner of the closet. On day 2 I moved to a nicer room, but the TV didn't work. The maintenance guy got it working (the maids apparently pull the wires and the electrical splitter ends up half unplugged). A 2nd visit from maintenance got the cable TV working (it too had wires that had been pulled out). Both rooms had bathroom doors that were physically larger than the door holes, so they could not. E closed. Don't expect any privacy when using the bathroom! After 3 nights in room #2 the hotel asked me to move again to avoid expected noise (the cable company was rewiring a portion of the hotel since the cable didn't work.) They forgot to save me a room, so when I came back at the end of the day they didn't have any more king beds available. The first room they gave me had a non-working desk lamp. They gave me the next room over, but its bedside lamp didn't work. (My whole vacation was beach and a safe comfortable place to read - so a working lamp didn't seem to much to ask for.) When I went back to the lobby I saw the Operations Manager, Matt, who oversaw several hotels for one owner. He tried switching light bulbs on the desk lamp in the first room but that didn't work. Then we tried replacing bulbs in the 2nd room. That worked. The tv didn't work - but I knew how to fix it based on the earlier room. After he left I realized that there was a puddle in the bathroom coming from a leak in the ceiling. I went back to the lobby to ask to be moved again the next day. On morning 5, Matt moved me to the America's Best Inn next door, which he manages and which had just been renovated. That room was nice until I found the bedbugs.... I didn't expect the Baymont Inn to be the Four Seasons, but I did expect a safe and comfortable place to stay. Shame on the owners and on Wyndham for such poor management.
Not too far from the beach Hotel needs an update
Staff very nice and accomadating . Beds very soft and comfortable, all your needs while a short stay. I would stay again and recommend if anyone is visiting Fort Myers.Loved the home style patio with rocking chairs made it feel more homier. Breakfast is average but standard for most free breakfast at hotels.need more fruit and meat?
I loved how friendly and helpful the staff was. the rooms were great. and we were just minutes from anything we wanted to do.
The rooms were basic, but clean for what they were. Thanks for the help! It was currently under renovation which made getting around a little rough. The only real complaint I have is about the breakfast. It was worth every bit of free that I paid.
Staffs were very friendly and professional. Always greeted you with a smile. The king size bed was comfortable. The ice maker by our room didn't work so we had to go to the other building. And the pillows were very old and not comfy at all.
Close to freeway, bathrooms and room clean, staff friendly. If staying more than one night, the beds are hard and not comfortable, unless you like hard beds. Also our room had a leak coming from second floor bath, so the carpet outside our bathroom was soaked everyday. Nothing we couldn't live with and hopefully getting fixed.
Clean, nice staff, nice breakfast, close from the place we were goin to!
The Blue Angel Inn looked like it was brand new. Everything was shiny and clean. The room was roomy enough for the 2 of us and the carpet looked like we were the first to walk on it. The bathroom was very nice if a tad small, but plenty of counter space for both of us. Bed and linens were very comfortable.
The beds were great and the breakfast bar was ok but the carpet and hotel as an overall needs updating real bad I think they stopped shampooing the carpet and vacuuming the hallways the wallpaper is coming down in some places of the hotel. For the ones saying nicely redone carpets you must work there One staff member that was rude and unprofessional that worked at night, all I can say is if the door is left open to get coffee where the breakfast bar is or even get a bowl of dried cereal "don't" she will call you out in front of other guests hollering which is totally unprofessional not to be in the breakfast bar area. The manager I talked to the next day assured me she would never do that again but as for me ever going back I would not. There staff member just lost them buisness along with 3 other couples I know when I told them about my experience there
Everything was wonderful. The staff was very kind. Bed was comfy. Breakfast was very tasty. That I couldn't have stayed longer in florida! Seriously though, there was nothing I disliked about my stay.
The staff was nice and responsive. Didn't have any issues. Only critique is that it's slightly out dated, worn down. It could use some touching up. Nice place though.