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Beautiful, clean resort. Friendly, helpful staff. Our amazing butler named Francisco was the best! The restaurant by the beach had the best breakfast and lunch buffets. Adults only is the way to go for sure. We had an awesome swim up bar with a great bartender named Michael. Beach was beautiful and clean but every now and then solicitors would disturb you from your relaxation to try to sell to you. I was approached various times while trying to tan or nap on my lounge chair. Definitely tacky and disruptive. Resort should put a stop to this.
Great rooms Staff very nice but didn't listen sometimes
What I really loved, getting away from the Chicago cold in the middle of February. It was SO relaxing. The staff who made it extra special were Ossiris, Billis, Juan, and Juan Carlos. There were activities every night, mostly delicious food, and the dance club is hot--for like an hour, but it's a really hot hour. The omelette at The Hispanola are great! Between the Bali beds and the beach huts, you can get your fill of sunshine relaxation time. Drinking whenever and wherever you want, but if we go back, it'll be in the late summer when it's less expensive. It rained a little bit almost everyday that we were there. Our room was one with a "garden view," so no view at all, but close to the beach. No free transportation into town. If there was even a cheap shuttle that would have been preferable. Cabs are expensive.
Junior Suite mit eigenem Jacuzzi Fitness (erst öffnung um 8.30, unzumutbare Geräte und nur offen bis 19 uhr, zudem sind die lausigen geräte nur 3 in der anzahl. Unter einem Fitness stellt man sich def. was anderes vor - Zudem ist der Service des Personals total ungenügend
Super Zimmer, technisch und vom Wohlfühlen her auf bestem Niveau. Große und sehr gepflegte Anlage; früher mal schöner Strand. Grauenhafte Zusammenballung verschiedener Hotels in einer Anlage. Strand verbaut und überfüllt. Mitarbeiter ineffizient, Serviceniveau schlecht. F&B teilweise erstklassig, teilweise unter jeder Kritik.
The resort was just amazing. Everything about our stay was perfect. The food was great and the ocean was fabulous and so close. The resort was so beautiful and so clean. Can't wait to go back.
They did have some premium liquor which was better than many all-inclusive places I have been. Pool in our area was nice with fairly low occupancy and lots of places to sit. Only one buffet for breakfast and dinner. Huge complex, but it seems to be several hotels in one and some things were not accessible to us, like the other 2 buffets onsite.
I liked the staff. They were friendly and helpful for the most part. I didn't like that that there wasn't enough entertainment, everything is NOT included. No water sports, you had to buy everything. A lot of seaweed at the beach. Not enough chairs at the pool. There is no "view" from your room, either construction site or other building. Not a true "beach front" property, you have to catch a trolley(still on the property though) to the beach and everywhere else The food was just okay, very bland.
Our stay at the Magestic Elegance was truly unforgettable. The staff was extremely friendly and helpful. The service for Elegance Club members was amazing. We could not have enjoyed our honeymoon more!
The people is excellent
This was for our honeymoon and it was extremely relaxing. We enjoyed everything from the room, the food and the location. However the staff really made us feel welcome more than anything. Evelyn was the sweetest lady and helped us with our Spanish which was really cool and made us want to come visit with her everyday. The whole crew was amazing as well. Just to name a few that went the extra mile were Yahaira, Alberto, Black Barbie, and Franchesca. They were excelente!! Also their were a couple guys that did a paddle board yoga session with us and they were hilarious and a lot of fun but unfortunately we forgot to write their names down so now I can't recall. Overall though we would definitely recommend this place it was an awesome experience. Spending the extra money for the exclusive membership is worth it as well because the place is rather large and it's nice having your own butler and desk to help you with booking reservations and excursions. Their was only one restaurant we weren't huge fans which was Sea & See but a lot of others liked it. Just wasn't for us I guess. We loved the food everywhere else though and the drinks were always coming and very delicious as well!
Pay the extra cash and go to a decent hotel , had to move rooms ,room was filthy and outdated, bedding stained and unable to lock the door between the adjoining room that was occupied with guests that I was not travelling with nor are you able room door
Despite the problems with the room, the staff was very helpful. They had to switch my room twice. The first room smell like a smoking room . The second room had a real strong smell of mold. After going back and forth for 3 hours I finally got a nice room. The hotel was too far from the city of Punta Cana
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