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Beautiful hotel! The character dining at Garden Grove restaurant was awesome, have your kids bring their autograph books with them. Staff was friendly and very accommodating to families/kids. We ate dinner at Il Mulino restaurant and despite being more upscale Italian, the waiter was very engaging with our kids and was happy to make them chocolate milk with dinner! The grotto pool was beautiful, large, and poolside food/beverage service was on the ball.
Nothing about the hotel signals that it is on the Disney Property. That would have been okay though because we wanted a more adult hotel for our honeymoon. It was the terrible value for money that means we will never be back. Housekeeping forgot to clean our room (because of the option to opt into a green program, I can see how this mistake might be made when many other rooms decide not to have their room serviced daily). But we were on our honeymoon and wanted this. When we came back and found our room had not been cleaned, we called guest services, which was nothing but a recording that was on a loop. So we went to the front desk, where we were told it was too late to have our room serviced. The staff was never apologetic about the fact that they had already placed us in a room with 2 beds, when we were on our honeymoon, and now our room was not even being cleaned. I have stayed at Westin hotels before that were wonderful. This hotel was not on the level I've come to expect from the Westin brand. I would not come back here and would not recommend it to others.