Die Lage zu den Parks
Die Einrichtung und das Ambiente machte einen etwas abgewohnten Eindruck
überall WLAN, sehr gut für Geschäftsreisende; walking distance to Downtown Disney nicht das allerneueste Hotel
Die Lage des Hotels ist echt super und das Preis-Leistungs-Verhältnis stimmt auch!
Sehr gutes Frühstück für einen angemessenen Preis.
Zimmer mit Balkon, freundliches Personal, Pool, sehr gute Lage zu den Disney-Themenparks Eisfach vom Kühlschrank konnte nicht mehr geschlossen werden -> Eisfach frohr zu; Parktickets für SeaWorld, Universal konnten nicht gekauft werden bzw. man musste sie vorbestellen. Für Seawold-Tickets sollte man in ein anders Hotel fahren
Das Gebäude ist alt und so sind auch die Zimmer: abgewohnt. Das gebuchte Zimmer war aufgrund des miesen Geruchs nur bei offenem Fenster zu ertragen. Ekelig!
I like that the Swann / Dolphin are right by the Boardwalk. I wish the pool had a better slide for the kids.
Location The exorbitant rates for basic needs like food drinks and parking. I will never come back because I feel like I got rapped
Location is great if you want to be in walking distance of epcot. Rooms were dirty and it seemed like the bedding and pillows were real dirty
The hotel looked great for USA. Most USA hotels fall short in comparison to international 4 star hotels. The rooms looked brand new and views were great. Enjoyed food and wine festival. Staff at hotel were extremely friendly. No breakfast included for the price. I'm more disappointed by Kayak and booking.com for the price I paid for the rooms. Thought I was getting the best price but I happenened to ask if I wanted to spend another night on my last night there. I was quoted a price that was $100 less than what I was paying already. The manager started the sentence that his price might be more than booking.com. Boy was I shocked that his price was about $100 less per room.
Renovated rooms in the hotel are very nice,-although a bit small. Location is perfect for Epcot/food and wine guests. Staff attentive and accommodating. Kids pool slide closes at 6. Non-renovated rooms in East wing have a musty smell.
We went for a dance competition but had so much fun in our down time!! We walked boardwalk, swam and enjoyed the fireworks that surrounded us. The palm trees and fountain seemed to be synced to the fireworks and it was amazing! Honestly the only thing that I didn't like was having our stay end
They upgraded us to a suite since our room was not ready
The entire staff with the exception of the cabana people were extremely friendly! We felt so welcomed everywhere we went! The Dolphin cabana people were a bit rude!
We love Disney! The grounds were beautiful and clean. The shuttle buses are a great conveinence. Sometimes a little slow getting there, but a nice feature. The balcony view of the grounds is breathtaking. Upon arrival our room smelled very moldy. We could not sleep there. We did get another room. The place is kind of dated. The rooms, carpet, furniture, decor are all dated. Needs upgrading. Especially for the price. And all the extra fees are ridiculous!
The snacks provided by the hotel during the business conference I attended were good quality however the food at the restaurants was overpriced and underwhelming. There was a huge dead cockroach in one of the bathrooms. In another bathroom I noticed a bunch of ants crawling on the walls. It seemed no one was keeping after the bathrooms since they ran out of toilet paper and soap, and also some of the same motion detectors on the sink were not working for days at a time. To top it off many of the staff at the restaurants seemed to have a chip on their shoulder and did not seem happy to be there.
Nice hotel but visit left a bad taste on last day with excessive parking fee On our last day...I told the front desk my parents were coming to meet us for breakfast. I was told they could have 30 minutes free parking. I replied the breakfast would take longer than 30 minutes and we might take a walk afterwards to the boardwalk. I was told I could use my room key and have an $18 charge added to my bill. I reluctantly agreed. My parents came and we had breakfast and spent about another hour walking around. $18 for under two hours seems excessive to me. It was a small thing considering everything else at the hotel went so well..but soured the end of our vacation.
The lobby staff was extremely friendly to our two year old and he loved it. The hotel is within walking distance to Epcot, and the rooms are perfectly clean and acceptable but not as updated as you would imagine at over two hundred a night. The valet wasn't very nice at all when we first arrived, and the parking system at the hotel made it just about impossible for us to enjoy the pool after checking out since we only stayed for one night.
The location is fantastic. It's within walking distance to Disney Springs, and has a trail directly to an overhead crosswalk that leads you straight to the Bibbity Boppity Boutique. The hotel has restaurants and a super convenient 24 hr market. The pool was nicely maintained, and the rooms were clean, comfortable and spacious. Paying to park is a drag, especially considering it was $17 to self-park, and the lot is pretty far from the majority of the rooms.
The staff was very friendly. They have a 24 hour shout with a nice selection of food, bakery items, coffee, and snacks for the inbetween hours. They have a shuttle to the Disney resorts available to guest which makes it very convenient if you're not on a schedule. The room felt dirty, especially the bathroom. Outdated but trying to be new and improved.
Nice location, most convenient for Disney Springs area; perhaps the only true advantage over other hotels in the area. Average to below for facility, quite dated in the room. about 25% greater than other facilities in the area and parking/cost was an issue... the gate/payment machine was difficult and could not produce a receipt.
Location was perfect. Right next to Disney springs. We walked there every night! Shuttle bus takes you directly to parks no need to deal with the hassle of parking. Hidden resort fee. Unexplained charges. Staff did not do a great job explaining the services and there costs. Have to pay to park your car.
Room was good, Bed was comfortable and relaxing for me, though my wife complained about it. Bathroom had two sinks, which was nice. Reception, Concierge, Restaurant, all were professionally managed and was impeccable. The TV was dated. Rather low def. Only showed cable and the remote was hard to operate. It was not interactive so I could not see the hotel charges on the screen.
Overall it was clean comfortable and centrally located The undisclosed resort fees which were not mentioned on the website as well as the parking fees. My wife and I felt that these fees were purposely withheld until checkout.
Construction has caused this resort to fail on multiple levels. Wait until it is all done before staying here.
Great location; really comfortable beds; clean; friendly service; top amenities Just outside of the Disney bubble. We were there for vacation but most seemed to be there for conferences. Rooms a bit dated.
Staff was very nice and the location was awesome for the price! Would definitely stay there again!
Proximity to Downtown Disney, Benihana in the hotel, fitness center, fridge in the room Had to go to a kiosk to rent movies. Our first card didn't work so we had to get another one. Our dvd player had been disconnected from the TV. Could have avoided all of that with in room movies on demand. It rained the whole time we were there, so movies mattered! We had to go to a different floor to get ice because the ice machine was broken. Would have been nice to have a microwave in the room. Resort fee + parking fee seemed excessive for what we got.
Both parking fees and resort fees were high in combination for benefits. The fact that a family member visiting for more than 30 min had to pay $18.11 to park was steep.
Location is great. Just a few steps away from Disney Springs. The hotel says it is part of the Disney Resorts but it is not. None of the benefits of the Disney resorts are available at this hotel. No extended hours at the theme parks. Self parking charge: 20 per day! Food price. Cleanliness very poor.