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The varity of entertainment options and general comfort was excellant
The staff was friendly and accommodating. The room was clean. The resturant food was delicious. I highly recommend this hotel.
I have a good stay there perhaps, we not having enough time to enjoy the amenities of the hotel. No complaints
Front desk was friendly. 3 different types of mold/mildew in the bathroom. Mismatched granite. Toothpaste splashes on wall. Poor condition overall.
Great place to stay. We stayed for 8 days my 10 year old son loves everything about it. The pool was perfect and always clean. We LOVED the cookies... We will be staying here in the future. No free breakfast!!! I have stay at other places and they had at least bagels, coffee, cereal, the basics. Like I said I was there for 8days and wasn't expecting on buying breakfast for week. But this isn't a deal breaker just keep it in mind and plan for it..
Staff was excellent, location was great, rooms were very clean and comfortable. The breakfast in room dining.
Nice gym and great breakfast and coffee.
Nice decor with upscale lobby. Easy parking Breakfast was not included so we were a bit surprised when after breakfast lady asked us to pay $40 if I new this earlier I would pick a hotel that had breakfast included in the price.
convinent, quiet and confortable One of two computers in business center does not work.
The hotel was in an excellent location in terms of attractions around the West Palm beach area. The staff in reception were exteremly helpful and friendly and the free shuttle bus to the local shopping district was an added bonus. The only negative we could find was the breakfast was poor and we didnt enjoy and didnt feel it was very good value for money.
Friendly people at the front desk. Very quiet hotel. Clean, very nice room.
The location was perfect and the front desk staff went out of his way to help me find the place I needed to go.
The hotel was exceptionally quiet. Big rooms.
good location early breakfast for marathon good breakfast selection allowed early check-in and late check-out room was never cleaned during stay (2 nights with early check-in)
The rooms were spacious and clean. Staff were also very helpful with providing feedback about the area. We also enjoyed the central location of the hotel which was about 10 minutes from the beach and great places downtown. N/a
Great place! Highly recommended!
Very personablessed staff and good amenities. The room was frigid (no thermostat control for guests)
The location was superb! You are close to the convention center, city place and if you wanted to go shopping Worth Avenue was close Our shower had pink mold init when we had our room cleaned our towels were not replenished.
excellent location close to convention center and City Center
The staff was very friendly and helpful. The food was excellent. The bed was very comfortable and they gave us extra pillows :-) $19 parking :-(
I loved the suite style room. It was very comfortable. I also loved the location. Within walking distance to all of downtown and the waterfront.
Location was good for event at Kravitz, but makeover of this hotel scores poorly for comfort and safety. Because this is a downtown property, access to parking through garage was not easy to access. Blind corners and poor sineage made parking less than easy. Layout of the room made it difficult for two people to move around simultaneously. Functionality sacrificing for design didn't work real well for us. High ceilings and small footprint made it feel like you were in a tube - in the very small shower, in particular. Limited storage for clothes, poor air circulation - (hot on one side of decorative screen, cold on the other), inconsistent water temp in bathroom. Missed things like make-up mirror and bathrobes. Breakfast was barely edible. What kind of bird laid those eggs?
The room was comfortable and clean. I had the pool area to myself. They had a full and mini bar available 24/7 along with ready made and made to order food. It was in easy walking distance to City Place. They had a shuttle service to the beach or anywhere within 2 mile of the hotel. The staff was friendly and helpful and we could get a late check out. The breakfast offered was pretty good except for the pancakes.
Clean, nice room, great location! No pool. Week amenities. Less than friendly staff. Breakfast buffet was nothing but cold leftovers - good coffee tho. Nice bar, but bartender kept disappearing!
We had a great time at the hotel! The room was clean and comfortable, and the hotel had plenty to offer both on and off the property. I didn't like that breakfast began to be packed up while I was getting a few items. If breakfast is until a certain that time, it should be fully available until that time.
Upon checking in around 4pm, we were told that they were booked to capacity the night before so they were behind on cleaning rooms. Not a problem... The gentlemen at the front desk were accommodating. I originally booked a king studio, but ended up getting a suite at no extra charge. Room was very clean with the exception of two stains from what appears to be juice. The hotel was fairly quiet given SunFest was going on. Breakfast was pretty decent the next morning. Nothing!
Free hot breakfast included, which is pretty comprehensive. Nice outdoor pool area. Friendly staff. Big rooms. Due to limited availability, we had to stay in a room that is normally a smoking room and it was VERY noticeable. We ended up buying our own Febreeze, which helped a little. I didn't even know that you were still allowed to smoke in hotel rooms. Crazy.