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Schön angelegte Zimmer und Gartenanlage, Nettes Personal, für amerikanische Verhältnisse gutes Frühstück
das frühstück war ok und lage des hotels auch. mehr positives gibt es leider nicht zu sagen. das zimmer war dreckig und sehr abgenutzt. vorhänge waren gelb, duschköpfe komplett verkalkt und die matratze des bettes sehr durchgelegen.
War ein sehr schöner Afenthalt
Breakfast / bed Mold in bathroom caulking room 504 / shower design poor and not fitted correctly with water spraying everywhere / trash on roof looking north
The service was awesome. Breakfast was excellent. The room was clean and the staff was friendly. Victor (one of the chefs) makes a mean omelet! We would definitely stay there again.
I loved everything about the hotel from the room to the staff to the complimentary food, drinks, etc The elevators were extremely slow and breakfast should atleast be extrnded to 11am
The ability to walk to everything. Great staff
The staff was very friendly and rooms were very nice. Even tho check out was at 11 I still got to check out later and no extra cost and the maids didn't rush me at all. I didn't like that the parking lot gets really full and I had the park far away from the entrance
Location Popcorn ceilings. Feels like it needs an update
We found cockroaches as soon as we entered the room, and had to change rooms!
Employees were terrific
The toilet was broken she we checked in. Didn't have any hand towels in the room. We did not get a housekeeping service when we came back to the hotel on the second day. They just gave us a clean towels.
Location was good for event at Kravitz, but makeover of this hotel scores poorly for comfort and safety. Because this is a downtown property, access to parking through garage was not easy to access. Blind corners and poor sineage made parking less than easy. Layout of the room made it difficult for two people to move around simultaneously. Functionality sacrificing for design didn't work real well for us. High ceilings and small footprint made it feel like you were in a tube - in the very small shower, in particular. Limited storage for clothes, poor air circulation - (hot on one side of decorative screen, cold on the other), inconsistent water temp in bathroom. Missed things like make-up mirror and bathrobes. Breakfast was barely edible. What kind of bird laid those eggs?
Very personablessed staff and good amenities. The room was frigid (no thermostat control for guests)
The breakfast is awesome. Gym was clean with good equipment, easy access to get to the hotel, just expect a parking fee, whuch all downtown has one. The bed was comfortable and the staff are very accommodating. Ervin checked me in and made my long day a great evening smile at the end. Check in and out was fast. Will Be back, THANK U HYATT! Pool was small but didnt mind, loved Hot tub.