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The hotel was beautiful. The design, consrtuction and decor was top notch. In addition, and as importantly, the staff was super friendly, helpful and competant.
The so-called ocean view room looked out over a swamp like area. The staff was very rude and inflexible when I called days ahead to change the room from a king to a double.
Nice resort with beautiful grounds. Rooms are comfortable and nicely decorated. We stayed in an "ocean view" room which had a very nice "beach area outside of our back door and veranda.
Too pricey for what you get. Don't expect to relax! More of a party hotel. Thought I was back in college but then I couldn't afford it.
Close to everything. Sunset.
RUDE manager. Definitely shouldn't be in a job that deals with customers, let alone the manager. I wouldn't go back if it was free, not worth the money.
Bed was very comfortable; I enjoyed lemongrass products
Our room. It was next to the service area. They parked their cleaning dolly's in front of our window and had loud conversations from early morning. We couldn't look out the window as the maids were right in front. So much for ocean view. The door stuck to the point my wife couldn't open it. The AC unit was very noisy. Like on old ice machine. We experienced this when we returned from dinner and a night out so it was late evening, we didn't mention until check out. We we mentioned the morning of check out they were indifferent. Said we should have called maintenance in the middle of the night,