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Loved the resort and public areas. The bartender was the nicest lady I have ever seen. She made our trip. When we arrived at 6pm I was told my room was not ready as I had made my reservation an hour before....so I guess rooms don't get clean unless there are reservations made which made no sense.
Expensive for what you get. No extra incentives are included in what you pay for the rooms it all costs extra. Rather go to the marriott just down the road again.
New hotel , very clean Small rooms for $$$
Great decor modern key west style,food truck was great,great prices and gourmet food. Pet friendly ,great idea for pet lovers! Need few more pet areas,Need fl resident specials,walls a little thin,can hear outside noise and neighbors.overall very pleased 4.5
Very cool place. Lots of soul, super clean. Food Truck was cool! No beach, but beaches in KW aren't great anyway. but pool is awesome. 6$ cab ride to town.
The staff was very welcoming and helpful. Extremely relaxing and beautiful place. It was brand new, clean, and luxurious! Nothing
The hotel was amazing, very clean, quiet, friendly staff, great location, wonderful landscaping, clean salt pools. We really enjoyed our stay. This was the best place we have stayed in key west so far. We will return. My only suggestion is to watch for those extra fees (resort fee, parking fee, room amenities...). It was a bit much on top of the already expensive cost per night.
Very new hotel. As such they have not worked the kinks out of the system yet. When the toilet was broken and we had to switch rooms it took hours of them running around and me talking to people to do so. Then when I talked to management the next day they would only give my a pittance of a discount on the next nights stay. We missed our dinner... I was upset. It should be a comped night no questions asked for what we went through.
Like most reviews read, the hotel is located in a convenient location near enough to walk down Duval or head to Mallory Square. There is adequate parking for guest. Rooms are clean with a modern feel. The pool is popular with guest. Although small, it kept everyone happy. Breakfast was always set up by 7 am, but it is a light breakfast. If you want something heavier, there is a Denny's nearby that you can walk to. Staff was pleasant. Breakfast could have included eggs, and the bread choices dwindled if you came late, as it was not restocked. As said above, if you are looking for a bigger breakfast just walk over to Dennys.
Good location, prople lind. Bugs in the bathroom
Really good service, clean rooms, great location. Overall nice place to stay. We had a room on the first level and you could hear every move made by the guests upstairs. Not for light sleepers.
Die Lage und die legere aber keinesfalls respektlose Umgangsweise mit den Gästen nein, war alles zu meiner Zufriedenheit
schönes Hotel mir Geschichte und Charme, eine sehr zentrale Lage, alle Wege in Key West sehr gut zu erreichen, Parkplatz, und vor allen Dingen die spektakuläre Aussicht auf der Dachterrasse. Fenster in den Zimmern sind nicht zu öffnen, Klimaanlagen kühlen zu kalt, besonders beim Frühstück muss man eine Jacke mitnehmen.