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We had to request that our bed sheets be changed as they were yellow and looked used . There was a dead roach by the elevator door for two days before they removed it
location few amenities
staff is always pleasant and helpful. comfy bed and pillows
Central located A/C in our room was broke, super hot. The outlets over the TV didn't work and those where the only ones in the room. Dirty vents in the bathroom that you could see the lent. The place needs a deep spring cleaning. Might say Sheraton but it's a holiday inn. Staff did refund us the money for our stay so that was great customer service, then I got $88 charge that I have to call about and see what that is for. We didn't even stay the second night, just wanted to leave.
The staff was very pleasant and helpful, and the tapas and drinks in the restaurant were delightful!
My first experience at the Four Points was adequate at best. The atmosphere that surrounded the hotel was the only feature I can actually say I was impressed with. The round column like building is a rarity and the lighting certainly set the mood. However, once inside it is a standard run of the mill hotel with little to nothing offered that leaves a lasting impression. My room was mixed up with a handicap room taking the interior decor down a notch. The bed was very uncomfortable, and the T.V. Did not work.
The staff was very nice, the room was clean, and the king size bed was comfortable. I would have liked a view of Tennessee street, but the parking lot view wasn't horrible.
The staff was excellent Long check-ins, tiny pool, a lot of street noise
with a limited amount of hotels available in Tallahassee, that are not cockroach infested, Aloft is a good choice mirror was broken in the bathroom, one towel, staff was not very friendly
The Lobby area with small bar, pool table, and cafe was quaint. All emloyees we encountered were very professional and polite. Waited at least 10 minutes to check in. Not enough employees. Employees MULTITASKING, covering cafe, helping customers with ice etc... not giving ALL attention to front desk. Three people lined up to check in and ONLY ONE person to help customer. VERY STERILE, COLD, environment in room. SMALL!! (two queen beds) air conditioner on floor, table over it ALL blowing on bed nearest to it. NO OTHER air vent that we could see. HOT as you know what trying to put on make up and blow dry hair in area BEHIND beds and air conditioning/ with seperate wall. Thank goodness I travel with floor fan for noise, to use when it got to hot....or would have to go around corner where ALL the air conditioning was to cool off, while my daughter who had the bed with air blowing on her was FREEZING. Oh yea, shampoo and conditioner in one on wall along with body wash that came out in little spits at a time, AND.... one-ply toilet paper. TOO GREEN for us. We look for warmth and comfort when traveling away from home, especially after hard days work. I have to say employees were VERY courteous and warm. They did the best with what they had do work with. We personally did not like the ART DECO decor. To each his own.
Great hotel! Comfortable beds! Nothing
Pool and price. Not the most comfortable.
Very pet friendly! Staff was welcoming and helpful! Very clean and well kept! Great amenities! Wish I was staying longer!!
Amazing shower and the room felt large, well desingned. Very eye pleasing to be in.
Excellent room. Great layout of the room. I liked that room had safe. Huge shower Shower drain ran slow.
The staff was extremely friendly. Checking in and out was super fast, too. The rooms were metro style but totally adequate for a weekend stay. I don't care for some of the decor - it looked a bit cheap, especially the concrete floors and the rate definitely was the upper end. I know it is trendy but I don't find it to be consistent with the "boutique" hotel style.
Very Friendly Staff, Clean smelling. Stylish. Noise from street. However I was able to remedy that by turning on fan to drown out sounds. I had read the reviews going in and already knew this.
Comfortable and convenient
I felt safe and looked clean. It was a good value for the price. The person at the desk told me she would switch my room to non smoking and implies she had been successful but I assume was not because the smoke smell was evident. Plenty of parking. Convenient to FSU I was booked in a smoking room because there was no nonsmoking rooms available. Even the lobby had a smoke scent
The hotel doesn't look like much from the outside, but the room was surprisingly nice and quite clean. I had no issues whatsoever, especially at the price I paid. The location off the highway and near a number of restaurants and coffee shops is quite good.
Very courteous staff, only spent the night as I was using it as a pit stop, right off the highway which was great and It has a Waffle House next to it, great! Had breakfast and kept on with my trip.
Nice clean room Door wouldn't close properly
Location and price Noisy at 11pm at night. Could hear upstairs. People running around and knocking on doors.
They had a large picture over the bed which fell off its bracket onto me as I was sleeping. Yes, woke up with broken glass everywhere. Went downstairs to see the night auditor, he only recommend me the manager number and another room. I call a friend, left the room. Didn't ask me if I was okay or did I needed to see a doctor. A small on my head from the broken glass. Talk with the manager the day, same thing from him. Only he said I didn't book the room thru them, so there was nothing he could to finance.
Internet connection was horrible
Quite, close to every thing, OK breakfast bar, clean room The bed mattress seems thin and cheap I could feel the spring below me. Not comfortable.
Worse place we have ever stayed in. Stained carpet. Hair clippings in sink. Dirt everywhere.
Staff is great. I love the customer service. Miss Yolanda always make me feel welcome.
The room was spacious and clean for the cost. I did not have any problems doing my stay and would recommend the hotel to others. No microwave in the room.
I didn't stay Found a cockroach inside the freege
Excellent location and very friendly staff. Great value for the money.
Quick check out
Nothing amazing but was clean and up to date
The staff was friendly and the hotel in great shape; seriously one of the nicest places I've stayed for the price This particular night, there were some loud guests in the surrounding rooms, but I was able to power through (I was too tired to care). Around 1:30 a.m., though, there was loud knocking on the door, and then one of the attendants barged in on my room. He quickly apologized and said he was just doing a building check or whatever, but at 1:30 a.m.? Hella weird. The next day I asked if there was something that happened, and the clerk explained there were some folks causing a lot of noise. I'm assuming the strange intrusion in my room was related, but it was all bizarre. Otherwise, it was a nice place.
Pimp tried to hook me up w/a "girl who's new in town" wasn't trying to talk with anyone. Loud party going on and drunks hanging out. Location and price
ROOM WAS CLEAN AND STAFF WAS NICE GETTING OUT OF THE CAR WITH TWO CHILDREN OF WHICH ARE GIRLS TO DRUNK MEN WITH BEER BOTTLES PILED UP ON THE DOOR STOP, A MAN SMOKING WEED ON THE 2ND FLOOR, THE NAKED WOMAN PULLING HER CLOTHES OFF IN THE PARKING LOT SCREAMING PROFANITITY BRCAUSE SHES GEEKED OUT OF HER MIND.....THAT ABOUT SUMS UP THE NEGATIVE HIGHLIGHTS OF THIS HOTEL
The location and the cleanness.
It provided literally a roof for the night, the room appeared clean until we started walking around the room. First off, we checked in at about 7pm and when my husband asked for directions to the room he was told "the rooms have numbers" there were two buildings that are part of the hotel. The "non smoking" room reeked of smoke, we turned on the ac to see if it helped (it did not). The bathroom was disgusting there were stains on the back of the door as if someone threw liquid onto the door, there was hair all over the floor and there was stains on the bed sheets.
We were in town for the weekend for a wedding. I thought the hotel was very nice. Clean. Modern. The staff was friendly. Overall I enjoyed the hotel and would recommend to a friend. Level 8 bar was very nice too. The balcony was spacious and had a nice view to sit, relax, and enjoy a drink.
Clean sheets This is a hotel that gets a lot of traffic. Its clean but the room smelled like spray deorant and the floors had carpet which was not great flooring for the cost of the hotel. Also forced valet parking. Other hotels priced less offer comparble amenties for less.
Location is perfect, staff friendly and efficient, rooms are very nice and having a Shula's 347 at the hotel a real plus. Was very disappointed with thev $15 a night parking. So my stay was not the $149 advertised. Bait and switch?
Great location Room was humid. The sheets and bed felt damp and the carpet did not feel clean.
Ate at Shula's restaurant, which was very good. Just high priced. Location is very convenient. Staff at hotel and restaurant very friendly and helpful. You could hear everything that went on in the hall. Rooms are noisy.The smoke alarm in the room across went off and they couldn't turn it off for awhile. Didn't know there was $15 charge for parking.