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Parking was an issue as a guest of the hotel a $10 fee to park in the parking deck which was reimbursed by the hotel or a $25 overnight valet parking fee which you did not get reimbursed on as a customer of the hotel you should have the option to valet your car without the $25 fee
The hotel has many facilities. It was further from the center as we thought and because of the casino (we assumed) the public was quite elderly, which we had not expected of a Hardrock hotel. Also too bad the breakfast was not included even though the rate was quite high (189 USD excl VAT)
casino and room booked smoking room did not det smoking room
Excellent food and service, top notch room.
The staff was very nice. The room was very modern. I didn't expect such a great experience. don't get me wrong I expected it to be fine but it exceeded just fine only drawback was that our lightbulb in the front hallway of our room was dead but everything else was perfect and even though we brought in Christmas away from home we still felt comfortable bringing it in there. I definitely look forward to staying there again on our next visit.
Clean and hospitable
Good location and customer service
Location can't be beat, pool is nicer than embassy across street. Valet service is also way better than embassy....that's what I pay more for. AC never gets real cold for me...I stay here a lot when I attend hockey games...I always stay here or embassy across the street. I've been choosing Marriott because the valet for embassy is a zoo and takes forever when you try and leave in the morning but if Marriott doesn't fix their AC I'm gonna have to find something else.
The Hotel staff was amazing.. Very polite and made sure our stay was as comfortable and easy going as possible. The room was also amazing!!! Very spacious and clean and very comfortable beds.. I loved my stay at the Hilton and will be making this hotel chain my #1 choice when vacationing. I loved everything!!
I was in town for a concert at the Amalie Arena and didn't want to drive back to my home on the east Florida coast the same night. Everyone was very friendly and helpful and the room was great. I would stay there again. The usual downsides to a downtown hotel, like having to pay a lot for parking and no spots available in the valet lot. Also, the only way I could find to get from the part of the 3rd floor where the catwalk from the garage/City of Tampa building and the conference rooms were was to go down the escalator to the lobby and then take a second set of elevators to the guest rooms (I was on the 8th floor).
Very comfortable bed Some issues with the soundproofing of the rooms. A little noisy.