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A/C didn't work properly in the room. ☹️️
The staff is great. The rooms are nice, large and comfortable. The walls are too thin, I didn't get to sleep until late because of the noise and was woke up early because of noise as well.
This hotel made a big improvement on this in regards to management and facility since last summer. Just keep it up. I suggest to change the pool water once every six months.
Comfortable beds/pillows, clean room. Free internet/wifi. Convenient to Texas Tech campus. Friendly staff Even the cheap hotels include a continental breakfast free, not here, everything is extra. TV sound did not work properly. Restaurant is pricey as is room service.
Convenient location and great amenities.
Very nice, modern hotel. After a few hours of being there I noticed blood on my bathroom floor.
The facility is really nice in the inside and the amenaties are great. The whole hotel had a funky smell. I'm thinking due to the indoor pool. The beds and pillows could have been better.
Was good stay for the price. Booked online and only 50 got my money Worth. Location was off intestate and hot tub needed to be fixed but overall was ok.
Room was suppose to have microwave. It did not. Wi Fi was not working. Staff was rude when it came to cleaning and providing clean towels and sheets.
First time staying here and thought we would give it a try. The hotel itself is clean and smells good. The rooms were very clean and comfortable. A few more bath towels would be great. That would be it.
-Price was good, and the main reason I would choose Ashmore over the many other hotels in the area. -Staff was genuine, welcoming, and hardworking -Property is older, but clean -Bed was massive, which is great since I am a large person -Breakfast had good amounts of protein available and not just a bunch of cheap carbs. -Internet was a decent speed (7MB down and 4MB up) -They even hosted a Happy Hour on weeknights -Had a hot tub! Wish the hot tub was open later
The Embassy Suites Lubbock is a terrific hotel for both business and personal travel. Both the rooms and the common areas were spotless and impeccably maintained, and the staff was incredibly friendly, courteous, and professional. The Manager's Reception in the evening was well-received - busy, but not overly so - and it appeared that a number of attendees are regular visitors to the hotel. I will certainly return on my next visit to Lubbock.
Staff was great. Breakfast and evening reception were exelent
My family and I had an amazing weekend 2 kids under 2 and not one person said anything about my kids being kids. The staff were all friendly and every time I saw one they stopped and asked if we needed anything. My 2 year old absolutely loved the fish. We didn't want to leave!!! We will definitely be returning it was an awesome weekned