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When asking for things I needed they had it available
They need to do a lot to bring their rooms up to date.
I am a regular customer with another company. I plan to switch to Marriott Rewards, as there is more value for the money. It was a quality experience..
Cleanliness and all around aesthetic of the hotel were not as good as on my previous stays at this location. Tub & shower walls were visibly rusted and there was staining in the sink and on the sheets (it looked like a pen had leaked onto the sheets and they had washed them but failed to get all the ink out). I'm sure if I had brought this up to the staff they would have relocated me, but I was too tired to bother. Everything was clean enough, just not up to par with what I have come to expect from Courtyard and from this location in particular.