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Hilfsbereite Mitarbeiter am Empfang Ja, keine ausreichende Wandisolierung. Selbst leise Gespräche im Nachbarzimmer können mitverfolgt werden. Reinigungspersonal spricht fast nur spanisch !
Sehr freundliche und hilfsbereite Mitarbeiter; gute, komfortable Ausstattung des Zimmers; zentrale Lage des Hotels; Serviceangebot des Hotels
Die Freundlichkeit und Höflichkeit des gesamten Personals.
My room was clean everyday
It really was the perfect venue for our excursion. Papasito's was amazing. The breakfast at 1600 was amazing. And I can't say enough about the skyline view from the pool deck and outside terrace. I was really surprised that there were no fans in the bathroom.
Staff is excellent. Very friendly and quick to help with any and everything. This is the second time we've stayed here and the experience was excellent both times. Can't think of anything we did not like.
Sehr gute Lage nahe der Galleria. Modernes, komfortables Ambiente, gutes Preis-Leistungs-Verhältnis.
Das hotel hat dem internationalem Standard absolut entsprochen. Das Presi-Leistungs-Verhältniss macht es zu einem attraktiven Business Hotel. Der Fitness Raum/ Pool hat die Ankündigungen nicht erfüllt.
Die Lage war sehr gut (einfache Anfahrt vom Flughafen), das Personal sehr freundlich, das Zimmer war ok. Das erste Zimmer was man uns gegeben hat lag auf der Seite des Highways, leider sehr viel Lärm. Es war aber kein Problem ein neues Zimmer auf der anderen Seite des Hotels zu bekommen. Das Hotel ist schon etwas älter und könnte daher eine Rundumerneuerung vertragen. Das konnte man leider bei der Hotelbeschreibung nicht so merken.
the stay was very nice the service was good! I didn't like being next to nosiy neighbors!!
Nothing about this hotel That the rooms smelled awful so we switched rooms and there it was. The same smell. It smelled like heavy carpet smell. Turns out they were smoking in the room before we arrived. We were later told to heck out find a different hotel and leave. The staff weren't helpful at all since there was a big group checking in she didn't care about us
Elevators were extremely slow. Only 2 operating in peak hours. Smelled of unpleasant cleaning products.
The hotel was beautiful and everyone was so friendly and helpful!!!!
the staff was extremely friendly and the location is perfect for getting around. The rooms were clean and the hotel was beautiful. Would definitely stay again.
Good location for easy access to the highway while being near Houston's Galleria. Free wireless service.. The staff are curious and accommodating. The room was clean and comfortable. The price was very reasonable. I would recommend it to anyone who wants good value and easy access. The breakfast buffet, for the price, I thought, was limited nor did I think the quality of the food reflected the otherwise high quality of the hotel. My bathroom was small although functional.
Rooms were well appointed and thoughtful. Staff was attentive and professional. Beautiful hotel. Located near light rail and could be heard all day and night.
We really enjoyed the room and the location. It was 2 adults and a 5 yr old. We were there to catch an Astros game and to visit NASA which was only a 30 minute drive away. Minute Maid was within walking distance. Concierge said we could use the complimentary shuttle but we walked to ballpark instead. Hotel was also next to the northbound and southbound light rail so we hopped on that to the museum district. We would definitely stay there again. We didn't use the valet for $36, we found street parking around the corner. Got locked out of room at noon even though we had a late check out scheduled. Was no big deal though. They had a bus boy sent up to give us new room keys and they apologized.
I liked the short walk to Minute Maid Park and to Vic & Anthony's restaurant. I like the ability to check-in early. I liked the pre-reg email asking for early check-in preferences. I did not like the cramped quarters at the entrance. Due to the train, the narrow lanes for auto & valet made for a cluster. There were no bell carts available and the bell men seemed too busy. I did not like the small size of the sleeping room. Very cramped quarters.