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The bar service was great. Best margarita I have had. Nothing. Everything went well.
The shuttle service was excellent and the staff was very helpful; however they could not fix all the problems with the hotel itself. TVs did not work for the entire week stay. The entire hotel smelled like mold and mildew (the rooms, the elevator, the hallways, and the workout room was the worst.) We had no hot water for two days. The beds were uncomfortable.
The location The woman at the front desk was more than rude. She did not crack a smile and gave me dirty looks. When we asked the other people at the front desk when breakfast would stop serving, we just got blank stares. The room smelled like mildew and the bathroom was so dark, even with all the lights on. There was a party at the hotel that night and the staff did nothing to quiet the guests down so they were running up and down the halls all night.
This was very clean and the staff was very kind. After 3 requests, the staff is still unable to email a copy of my receipt.
It was very clean. The beds were comfortable. The staff was very friendly and helpful The lobby was way too loud. You could hear the bar, music, and crowd late into the night from Room 113. Families should have the option of being further away from the party. The loud bar right in the middle of the lobby is why I don't think I would recommend it for a family. Not all of the bar patrons were nice, and not really something I want my kids to witness as they go to the room.
Everything was great beside a couple things which to me were not a real big deal I have pets so I'm used to that Dirty towels in the rest room and looks like some dog hairs on the bed not covered in them just a couple her and there.
Leaving Everything...bad smell...burn holes in bedding...pool was nasty...room wasn't clean
Room was we maintained, comfortable bed, great tv. Great Inn Breakfast can be improved greatly
One kind employee referred us to another hotel that had an opening, even though all hotels in the area were booked for a large event. They did not have our reservation, even though we had confirmed it 2 days prior and the day of.
I Stayed in this hotel during the SpaceX Hyper-loop Competition. As soon as I entered, I was immediately greeted by the concierge staff, who wasted zero time in getting me checked in and making everything as comfortable as possible. The room was very spacious, clean and organized.
Great staff Bad breakfast, hard,hard bed.