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The shuttle service was excellent and the staff was very helpful; however they could not fix all the problems with the hotel itself. TVs did not work for the entire week stay. The entire hotel smelled like mold and mildew (the rooms, the elevator, the hallways, and the workout room was the worst.) We had no hot water for two days. The beds were uncomfortable.
The bar service was great. Best margarita I have had. Nothing. Everything went well.
The location The woman at the front desk was more than rude. She did not crack a smile and gave me dirty looks. When we asked the other people at the front desk when breakfast would stop serving, we just got blank stares. The room smelled like mildew and the bathroom was so dark, even with all the lights on. There was a party at the hotel that night and the staff did nothing to quiet the guests down so they were running up and down the halls all night.
Leaving Everything...bad smell...burn holes in bedding...pool was nasty...room wasn't clean
Beds were very firm. Didn't get much sleep that night.
Room was clean and comfortable. A really nice place for the price. Shower was clean and had enough pressure to do the job. Will stay here again. AC was under powered. Had to set at 64 in order to get the humidity out of the room.
It was very clean. The beds were comfortable. The staff was very friendly and helpful The lobby was way too loud. You could hear the bar, music, and crowd late into the night from Room 113. Families should have the option of being further away from the party. The loud bar right in the middle of the lobby is why I don't think I would recommend it for a family. Not all of the bar patrons were nice, and not really something I want my kids to witness as they go to the room.
Friendly staff, great location, brand new facilities
Location is nicely central for the area, and price is quite competitive. Beds are very comfortable, and the whole building has a modern feel to it. Highly recommended. The toilet in the room we were staying in did not feel properly secured to the floor; it wobbled when sitting on it. Staff was notified and said it would be taken care of. Minor nitpick: There is no separate light switch for the bathroom area, or the sink area. If you turn on one you turn on both; inconvenient for multiple people sleeping. You illuminate the whole room just to go to the bathroom.