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the pool and room the pool was very crowded with kids
Once I was settled, the room and hotel were great. Quiet, spacious and exactly what I was looking for. The AC did not work in the first two rooms I tried, but the staff found me a room where the AC worked.
The atmosphere of the hotel is beautiful. We enjoyed the outdoor pool very much and liked the option of using the indoor pool when it was raining. The staff was very friendly and accommodating. The room was very spacious which was a huge plus. We thoroughly enjoyed the complimentary breakfast in the restaurant. The food was delicious. We will definitely stay here agai ! The only negative I have wasn't about the hotel itself, but was the fact that the maid for our room did not speak any English nor did she understand English. I think that should be a requirement.
The location was excellent old, outdated, still had analog tv's
spacious room, nice bed and furnishings, very helpful front desk, unbelievably convenient location to downtown attractions and fine dining. dripping bathroom faucet, ac that could not be controlled by thermostat. was offered alternative room that was smaller, much noisier, and also had malfunctioning ac. shower temp was controlled only with difficulty and wasted much water to get warm.
no bugs in the room -Airport shuttle service they provide made me wait for an hour -No internet in the rooms, when ask for help they dont solve it they say 'Everybody has the same issue' -No breakfast even if you pay for 150 per night -No check in before 3pm, but need to checkout before 12am -My room was so cold I asked them to fix it, they told me that they dont have a heater they can only do turning of the ac? Funny right?
Bathroom shower was a handicap roll in shower. When you used the shower the bathroom floor flooded soaking the cloths I fooli left on the floor
I did like the location and The cafe staff are the most friendly. Matthew did make me feel very welcomed and had a super attitude with me and all the other customers seemed satisfied. I have stayed here twice this year and the bathroom shower heads are very low quality no pressure!
I like the outside pool and customer service was great N/a
The staff were endlessly helpful, the facilities were excellent - including out-door hot tub and pool - and the availability of a van to take guests to dinner and to the airport. The stay was surprisingly luxurious, and very modestly priced. Service at breakfast was understaffed, but not a great problem.
The rooms were nice. Along with other amenities . My coworker, who had his id copied upon check in, had his card demagnetized. He went to the front desk for a replacement and the denied him. Could've been an honest mistake, but still inconvenient to say the least. Wifi was in and out
When I checked in the guy was really friendly, the room was spacious and it was right off the highway. The door was hard to open and close, the bath filled up when I took a shower and there was a hair in the coffee maker in my room. The guy in the morning when I was trying to check out sat on his phone and I had to call for his attention. They were out of whatever they were serving for breakfast when I went down at 8:30 and the coffee and orange juice were terrible.
towel lady was nice place was a motel, not a hotel. It was dirty. it had a bad smell. We got two rooms. One room literally had a large whole in the wall and the second room literally had a whole in the door. Pipes leaked on sink faucet. Cracks in many walls. stains. Rowdy crowds outside until 2-3am every night. Males carrying concealed weapons could save money by staying here. I would not suggest anyone else stay here, and I question the use of Kayak now for recommending a place like this.
The location and the water pressure were great but that's about it. Wifi was weak; rooms were subpar; amenities were non-existent; housekeeping was below average.
Location close to the highway. Staff was friendly. Bad wifi connections and rooms smelled like raid ant/roach spray. Address on Kayak was inaccurate so distance was farther than I would like.