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Loved the cleanliness of the room. The blankets/pillows were the best. Staff was friendly. Nice environment and good amenities. Bathroom sink was extremely slow to drain. It was a nuisance when brushing teeth or washing our hands as we had to see the dirty water floating for about an hour before it went down. Also, the mirror closet door was broken and off the hinges. when reported to front desk, didn't seem to be a big deal.
the pool and room the pool was very crowded with kids
The location was excellent old, outdated, still had analog tv's
no bugs in the room -Airport shuttle service they provide made me wait for an hour -No internet in the rooms, when ask for help they dont solve it they say 'Everybody has the same issue' -No breakfast even if you pay for 150 per night -No check in before 3pm, but need to checkout before 12am -My room was so cold I asked them to fix it, they told me that they dont have a heater they can only do turning of the ac? Funny right?
spacious room, nice bed and furnishings, very helpful front desk, unbelievably convenient location to downtown attractions and fine dining. dripping bathroom faucet, ac that could not be controlled by thermostat. was offered alternative room that was smaller, much noisier, and also had malfunctioning ac. shower temp was controlled only with difficulty and wasted much water to get warm.
I did like the location and The cafe staff are the most friendly. Matthew did make me feel very welcomed and had a super attitude with me and all the other customers seemed satisfied. I have stayed here twice this year and the bathroom shower heads are very low quality no pressure!
I like the outside pool and customer service was great N/a
Bathroom shower was a handicap roll in shower. When you used the shower the bathroom floor flooded soaking the cloths I fooli left on the floor
Room was spacious
The room smelled so bad. The carpets looked like they were from the 80's and hadn't Been cleaned since then. The sleeper sofa in our room was dirty with weird stains, wouldn't touch it with a ten foot pole. The shower and the tub ran at the same time and the drain was clogged so if you wanted to shower you had to stand in water.
The rooms were nice. Along with other amenities . My coworker, who had his id copied upon check in, had his card demagnetized. He went to the front desk for a replacement and the denied him. Could've been an honest mistake, but still inconvenient to say the least. Wifi was in and out
Convenient location Staff was awful. They were using personal cell phones as business numbers and personal emails for work business. Wasn't a comfort knowing my payment information was in someone's personal email account.
Staff was friendly and helpful. The bathroom was terrible. The faucet on the tub was loose, the toilet ran constantly and the light kept going out. Also, the carpet in the room was absolutely filthy.
towel lady was nice place was a motel, not a hotel. It was dirty. it had a bad smell. We got two rooms. One room literally had a large whole in the wall and the second room literally had a whole in the door. Pipes leaked on sink faucet. Cracks in many walls. stains. Rowdy crowds outside until 2-3am every night. Males carrying concealed weapons could save money by staying here. I would not suggest anyone else stay here, and I question the use of Kayak now for recommending a place like this.
A lot of noise from the highway.
Located next to the airport is good, place is clean and overall good. I could hear the person in the next room snoring!
Clean, mini-fridge in room, walk to airport southern facing side is noisy, breakfast is junk food bonanza--inedible for anybody that values their health