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The indoor pool was good. Outdoor pool too small. The front desk was very unhelpful. They didn't bother to talk or welcome. Very unprofessional of them to not talk or welcome.
the pool and room the pool was very crowded with kids
Once I was settled, the room and hotel were great. Quiet, spacious and exactly what I was looking for. The AC did not work in the first two rooms I tried, but the staff found me a room where the AC worked.
spacious room, nice bed and furnishings, very helpful front desk, unbelievably convenient location to downtown attractions and fine dining. dripping bathroom faucet, ac that could not be controlled by thermostat. was offered alternative room that was smaller, much noisier, and also had malfunctioning ac. shower temp was controlled only with difficulty and wasted much water to get warm.
The location was excellent old, outdated, still had analog tv's
no bugs in the room -Airport shuttle service they provide made me wait for an hour -No internet in the rooms, when ask for help they dont solve it they say 'Everybody has the same issue' -No breakfast even if you pay for 150 per night -No check in before 3pm, but need to checkout before 12am -My room was so cold I asked them to fix it, they told me that they dont have a heater they can only do turning of the ac? Funny right?
I did like the location and The cafe staff are the most friendly. Matthew did make me feel very welcomed and had a super attitude with me and all the other customers seemed satisfied. I have stayed here twice this year and the bathroom shower heads are very low quality no pressure!
Bathroom shower was a handicap roll in shower. When you used the shower the bathroom floor flooded soaking the cloths I fooli left on the floor
I like the outside pool and customer service was great N/a
Located next to the airport is good, place is clean and overall good. I could hear the person in the next room snoring!
Compact rooms, probably 1/3 smaller than regular places, but pretty well thought out. Has fridge but no microwave. It was clean and well maintained, and the staff was nice. Plenty of free parking. Can walk from airport South side is right next to a busy viaduct so the traffic noise is intense with the windows open. Ask for a room on the North side! Breakfast is minimal, all packaged stuff and no protein,
A lot of noise from the highway.
towel lady was nice place was a motel, not a hotel. It was dirty. it had a bad smell. We got two rooms. One room literally had a large whole in the wall and the second room literally had a whole in the door. Pipes leaked on sink faucet. Cracks in many walls. stains. Rowdy crowds outside until 2-3am every night. Males carrying concealed weapons could save money by staying here. I would not suggest anyone else stay here, and I question the use of Kayak now for recommending a place like this.
Location close to the highway. Staff was friendly. Bad wifi connections and rooms smelled like raid ant/roach spray. Address on Kayak was inaccurate so distance was farther than I would like.
There was nothing likable about this hotel. People should be paid to stay here. The hotel advertised a shuttle service from the airport. The guy I spoke to did not speak clear English. He did not take down my phone number right and told me the wrong place to wait for the shuttle I had to call three times and wait 30 minutes in the cold before I was picked up. When I got there the first room I was assigned the door was wide open and all the lights were on, so I called the front desk twice they did not answer. I had to walk all the way back to the front for another room. The second room I got the carpet was stained and the tub was filthy. The pillows had holes and were missing half the stuffing, so they tied off the ends and folded the pillow cases inward. When I got up in the morning the hairdryer did not work. I called the front desk twice and after waiting 30 minutes walked over, after that I finally got a hairdryer that I had to plug in next to the nightstand because the outlet next to the bathroom sink didn't work. Shame on you Wyndham for associating yourself with this hotel. I thought it would be a half way decent place to stay because it is a "Wyndham" hotel. I felt unsafe to stay there. There was yelling and shouting, and doors slamming all night long.
When I checked in the guy was really friendly, the room was spacious and it was right off the highway. The door was hard to open and close, the bath filled up when I took a shower and there was a hair in the coffee maker in my room. The guy in the morning when I was trying to check out sat on his phone and I had to call for his attention. They were out of whatever they were serving for breakfast when I went down at 8:30 and the coffee and orange juice were terrible.
The Hotel looked great. Staff were very friendly. It was closed due to a fire, which no one informed us until we arrived.
The rooms were nice. Along with other amenities . My coworker, who had his id copied upon check in, had his card demagnetized. He went to the front desk for a replacement and the denied him. Could've been an honest mistake, but still inconvenient to say the least. Wifi was in and out