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The atmosphere of the hotel is beautiful. We enjoyed the outdoor pool very much and liked the option of using the indoor pool when it was raining. The staff was very friendly and accommodating. The room was very spacious which was a huge plus. We thoroughly enjoyed the complimentary breakfast in the restaurant. The food was delicious. We will definitely stay here agai ! The only negative I have wasn't about the hotel itself, but was the fact that the maid for our room did not speak any English nor did she understand English. I think that should be a requirement.
Very nice and clean.
spacious room, nice bed and furnishings, very helpful front desk, unbelievably convenient location to downtown attractions and fine dining. dripping bathroom faucet, ac that could not be controlled by thermostat. was offered alternative room that was smaller, much noisier, and also had malfunctioning ac. shower temp was controlled only with difficulty and wasted much water to get warm.
The location was excellent old, outdated, still had analog tv's
no bugs in the room -Airport shuttle service they provide made me wait for an hour -No internet in the rooms, when ask for help they dont solve it they say 'Everybody has the same issue' -No breakfast even if you pay for 150 per night -No check in before 3pm, but need to checkout before 12am -My room was so cold I asked them to fix it, they told me that they dont have a heater they can only do turning of the ac? Funny right?
I did like the location and The cafe staff are the most friendly. Matthew did make me feel very welcomed and had a super attitude with me and all the other customers seemed satisfied. I have stayed here twice this year and the bathroom shower heads are very low quality no pressure!
I like the outside pool and customer service was great N/a
Bathroom shower was a handicap roll in shower. When you used the shower the bathroom floor flooded soaking the cloths I fooli left on the floor
Room are clean, staff front desk good poeple Loud muisic around 12am from other rooms, only 1 night next night was ok
Room was spacious
The Hotel looked great. Staff were very friendly. It was closed due to a fire, which no one informed us until we arrived.
The location and the water pressure were great but that's about it. Wifi was weak; rooms were subpar; amenities were non-existent; housekeeping was below average.
towel lady was nice place was a motel, not a hotel. It was dirty. it had a bad smell. We got two rooms. One room literally had a large whole in the wall and the second room literally had a whole in the door. Pipes leaked on sink faucet. Cracks in many walls. stains. Rowdy crowds outside until 2-3am every night. Males carrying concealed weapons could save money by staying here. I would not suggest anyone else stay here, and I question the use of Kayak now for recommending a place like this.
Staff was friendly and helpful. The bathroom was terrible. The faucet on the tub was loose, the toilet ran constantly and the light kept going out. Also, the carpet in the room was absolutely filthy.
The staff was extremely friendly and accommodating. The rooms are made for micro- sized people- you feel like you're on a train. The construction work was shoddy- half- painted floorboards, poorly painted walls. The pillows felt like you were resting your head on a hay bail.
Staff manager Bedding
Clean, mini-fridge in room, walk to airport southern facing side is noisy, breakfast is junk food bonanza--inedible for anybody that values their health