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Very clean and comfortable. Beds were TOO small for a group of 6 girls.
I loved the bed but that's about it. When I first checked in I was carrying my baby and luggage and had my son follow. Got all the way to my room and my key didn't work so i had to drag it all back down and carry it all back up a second time. The shower clogged up. The tv was in & out and some channels didn't have any volume?! No fridge, no microwave, no table for us to eat on.... (There was a desk my son ate on but me & my husband had to eat standing up or on the bed) Parking is $21 a night for guest. You have to pay for wifi & breakfast.
Everything was great! Would recommend to others
The guy at the front counter was very helpful room was clean but on the street didn't like that didn't seem like a four-star but did have a minibar valet guy stunk up my car not going back to this hotel because a dirty animal
The modern amenities, quality, location was perfect, The fees were high for an average size of room. I've paid that much in the past (Oxnard ~ Garden Inn) but they have small kitchenettes, free bfast & dinner.
The rooms were very nice and comfy. Nice size bathroom. The non-smoking rooms wreaked of disgusting stale cigarettes. As a non-smoker, it made me gag!!
Even though its a older property, it is well taken care of. The rooms and pool are nice and felt safe there. Excellent location next to the 5 on ramp and 5 min from burbank airport. Parking is pretty tight.
Location and parking and staff. It wasn't clean, shower water temperature wasn't consistent, sink faucet was broken, restroom wall was damaged, carpet was ripped,
Loved the modern look with the retro flair, great location, $5 uber ride to citywalk. Our room lock did not work properly, you had to push and force it open.
David was very helpful, we had a bit of trouble finding our way however he talked us through it all and we arrived eventually. We end up extending our booking by 2 nights as the stay was comfortable. I confirmed on check in that my credit card was being used as a pre auth only, however when checking out i was informed my card had been charged without letting me know and i could not charge my stay to the correct card and nothing could be done about it.
Modern but still comfy, nice rooms, great staff. Great location right near downtown Burbank and a short drive to Hollywood. I would definitely stay again and have already recommend it to friends. The free breakfast was a pleasant surprise.
New, modern hotel with nice rooms. Okay breakfast - better than Holiday Inn as one would expect. Incredibly bad sound insulation through the floors. We complained several times about neighbors who had very loud children left unattended into the late hours and the staff did nothing about it. They also did not provide any concessions or apologies. They could also not figure out providing free parking as part of our rate right up until we checked out and had to get it adjusted. We got locked out of our room and it took a very long time for them to send an engineer to bring the emergency keys. Overall, I would not come back here unless there was a really good deal going.