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Very clean and comfortable.
When I first checked in I was carrying my baby and luggage and had my son follow. Got all the way to my room and my key didn't work so i had to drag it all back down and carry it all back up a second time. The shower clogged up. The tv was in & out and some channels didn't have any volume?! No fridge, no microwave, no table for us to eat on.... (There was a desk my son ate on but me & my husband had to eat standing up or on the bed) Parking is $21 a night for guest. You have to pay for wifi & breakfast.
Everything was great! Would recommend to others
valet guy stunk up my car not going back to this hotel because a dirty animal
Excellent room amenities- plenty of outlets, lamps, and seating in our particular room. Loved the standard microwave and fridge, although we didn't need it. Powerful air conditioning. :) Overall, more good than bad.
The non-smoking rooms wreaked of disgusting stale cigarettes. As a non-smoker, it made me gag!!
Can’t beat location!! Amazing pool! Great service!
I booked and paid for a Deluxe King Room with view of Hollywood sign. I received a room near the elevators with a constant machine and elevator running noise. I asked to be moved and was told someone would be right up and after 10 minutes I grew tired of waiting and went down to the front desk. This was already 11PM. I was taken to a new room that had an adjoining door with a party going on in the adjacent room. I asked to be moved AGAIN, eventually to a room with queen bed. The beds were too soft for my taste. There was a curly hair on the soap dish in the shower. I will never stay there again.
Modern but still comfy, nice rooms, great staff. Great location right near downtown Burbank and a short drive to Hollywood. I would definitely stay again and have already recommend it to friends. The free breakfast was a pleasant surprise.
Incredibly bad sound insulation through the floors. We complained several times about neighbors who had very loud children left unattended into the late hours and the staff did nothing about it. They also did not provide any concessions or apologies. They could also not figure out providing free parking as part of our rate right up until we checked out and had to get it adjusted. We got locked out of our room and it took a very long time for them to send an engineer to bring the emergency keys. Overall, I would not come back here unless there was a really good deal going.