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Wunderschön ausgestattetes Zimmer mit Aussicht auf San Francisco und den Hafen von Oakland. Besonders angenehm war der perfekte und zuvorkommende Zimmerervice. Das Hotel hat ein Fitness-Center, welches den Namen verdient! Das Zimmer hatte leider keine Mikrowelle und durch die Größe und Zielgruppe des Hotels war der Kontakt zum Personal sehr businessorientiert und unpersönlich. Das Poolareal ist leider etwas trostlos.
It's been years since I've stayed at Jack London Square. It's definitely gone up a step. Waterfront Hotel is an easy access location - both for driving and the train. Great restaurants both right in the Square and a short stroll away. The rooms are clean and comfortable and it was surprisingly quiet even with all the events during our stay. The ONLY drawback was the hallway maze to our room. If we just followed the numbers we eventually got there...but no two paths were the same. Our coffee maker was broken but they delivered hot coffee to us immediately on request. The TV was also out but the cable was replaced while we were out for dinner. Perfect service.
Balcony, view, color, staff, proximity to office. told it'd be $20 for valet, but valet told me $25. I was charged $20. train sucked.
Everything was perfect. Except the breakfast at the attached restaurant was fairly expensive and the service was not superbre, but the hotel itself is a true pleasure to stay in.
Ein schönes Hotel! Guter Ausgangspunkt für San Francisco. Mit der bart oder der Fähre ist man in einer halben Stunde in der Stadt. Kostenloser (abgesehen vom Tip für den Fahrer) Shuttleservice zur bart oder Fähre. Die Suiten sind groß und sauber! Es gibt ein kleines Frühstück wie es in den usa üblich ist. Kaffee, Bagles, süßes Gebäck, Cerealien, Saftg und Milch. Am späten Nachmittag gibt es dann noch einen kostenlosen Snack. Verschiedene Käsesorten und ein Glas Wein. Täglich eine kostenlose Tageszeitung (usa Today oder sfo Chronicle) vor der Zimmertür gibt es ebenfalls. Das Hotelpersonal ist sehr freundlich und hilfsbereit. Alles in Allem würde ich dieses Hotel jederzeit wieder Buchen. Direkt am Nimitz Freeway gelegen sollte man bei der Buchung darauf achten, ein Zimmer nach hinten raus zu buchen. Sonst ist es zu laut.
Preis / Leistung ist gut nein
We liked that the hotel is close to the coliseum BART station and we like that you are also pretty close to a Walmart shopping center. We also liked that it was near the O.co Colisium and an Arena! It's a pretty nice hotel overall, except the street it is on is kinda sketch. Definitely not a street I would be on at midnight.
Reasonable price and easy access to the airport. Trendy areas are a 20 min uber ride away.
The best part of this hotel was the daytime shuttle driver. Everything else fell below expectations. We had booked a room with two queen beds and got a King suite instead. The morning manager insisted that I had booked the King suite until I showed her my printed confirmation that showed two queen room. No apology from her, just that they were booked up and couldn't fix the problem. When I asked if the queen sofa bed was made up, she assured me it was. After a long day in San Francisco, we called for the hotel shuttle to pick us up at the Bart Station. The night manager was not helpful when we asked where to stand to wait--just that the shuttle would be there in 15 minutes. We waited 45 minutes and finally had to get a cab. When I asked the night manager where the shuttle was, he insisted that it was there and picked up two clients ( not us). He never said he was sorry about us having to pay for a cab. Then, the sofa bed had NOT been made up. Night manager brought up sheets and said that we would have to make up the bed ourselves because there was no one else to do it. Again, no apology. If you like paying over $200 a night for terrible customer service, this hotel is for you.
Dirty! Really dirty! I don't know why they got those good revives, I travel a lot, and read reviews before I book my hotels, this one was a totally mistake!
Free parking. We stayed here because there weren't any rooms free in San Francisco which was our destination. We stayed here for 4 days and overall it was very good. The biggest plus is polite and extremely friendly owner and his son who did us a favor after something went screwed with our reservations. Rooms are fairly clean, and really spacious with a tv inside. I gave max points for location but for Oakland, for San Francisco this location is good only if you have a car. We found some hair on the pillow on the first night. There was always problem with towels, every night we asked for 2 big towels for showering, and got them, but the next morning we would again be given 2 small ones. Got soap only after asking for it. Wireless working a bit, and then not working...
Nothing. I hated my room. The shower curtain had mold and some of the towels were ripped.