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It's been years since I've stayed at Jack London Square. It's definitely gone up a step. Waterfront Hotel is an easy access location - both for driving and the train. Great restaurants both right in the Square and a short stroll away. The rooms are clean and comfortable and it was surprisingly quiet even with all the events during our stay.
The bathroom is tiny and outdated. no tub for my children. Advertised "city view" was actually view of the back alley/parking lot. $25 valet parking was mandatory, no self parking. not going to recommend or stay there again.
The room was clean the hotel staff was very helpful and friendly. They suggested an amazing Mexican restaurant. They let me run back up to the room after we had checked out. I had left my favorite ring on the nightstand. It was also reasonably price. It was only an uber xl lift or BART ride away from San Francisco. Well located so we didn't have to spend $400 for a one hotel room for one night in San Francisco.
The location of this hotel is worse than Kabul. Don't bring your children here. Spend $20 more and stay ANY place else. Ask for a room with no windows because you won't want to look outside.
Clean and simple. Staff was nice.
We booked this hotel because it had a pool and was a good deal. Our son was very excited about the pool. Sadly when we checked in we were told it had been closed most of the summer because they were waiting for the city to inspect it. Beds were very hard but I wasn’t expecting much better. No in room coffee or fridge but that was clear.
Night manager who checked me in was very nice and professional
Not enough help. Too much waiting