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Wunderschön ausgestattetes Zimmer mit Aussicht auf San Francisco und den Hafen von Oakland. Besonders angenehm war der perfekte und zuvorkommende Zimmerervice. Das Hotel hat ein Fitness-Center, welches den Namen verdient! Das Zimmer hatte leider keine Mikrowelle und durch die Größe und Zielgruppe des Hotels war der Kontakt zum Personal sehr businessorientiert und unpersönlich. Das Poolareal ist leider etwas trostlos.
comfort Performing the work of servicing personnel
for trips to san francisco the hotel is very good located - near the highway; the rooms are very nice and clean the location of the hotel is in a dangerous area of oakland (we found out afterwards); someone broke in our rental car (nissan versa 4) and stole our holder for the navigation system .. not very important or expensive but because of the broken window in our car we had a lot of trouble; the hotel stuff didn't help us in any way to solve our problems .. they didn't even gave us the phone number of the police station ...
Dirty! Really dirty! I don't know why they got those good revives, I travel a lot, and read reviews before I book my hotels, this one was a totally mistake!
The staff were pretty nice. Dirty mattresses. Molded shower curtains. Dirty furniture.
They had great customer service and the rooms were super clean. The bathroom, while clean, could use a bit of a face lift. This isn't necessarily a con, just a suggestion.
Free parking. We stayed here because there weren't any rooms free in San Francisco which was our destination. We stayed here for 4 days and overall it was very good. The biggest plus is polite and extremely friendly owner and his son who did us a favor after something went screwed with our reservations. Rooms are fairly clean, and really spacious with a tv inside. I gave max points for location but for Oakland, for San Francisco this location is good only if you have a car. We found some hair on the pillow on the first night. There was always problem with towels, every night we asked for 2 big towels for showering, and got them, but the next morning we would again be given 2 small ones. Got soap only after asking for it. Wireless working a bit, and then not working...
The hotel looked a little dingy from the outside, so we were pleasantly surprised when we walked into the room. We got a free upgrade at check in which we were very happy with. The room had free wifi and we could park our car close to the room for free. Staff was friendly and helpful. The hotel is close to the bart station, so it's quick and easy to get to Berkeley. The neighborhood is not too nice, it's not a good place to walk around by yourself after dark and there was some noise outside during the night.
I didn't care for the third floor.
The room , the colors , and the cleaness of the room I didn't like that you could not renew your stay
Nothing. I hated my room. The shower curtain had mold and some of the towels were ripped.
Ein schönes Hotel! Guter Ausgangspunkt für San Francisco. Mit der bart oder der Fähre ist man in einer halben Stunde in der Stadt. Kostenloser (abgesehen vom Tip für den Fahrer) Shuttleservice zur bart oder Fähre. Die Suiten sind groß und sauber! Es gibt ein kleines Frühstück wie es in den usa üblich ist. Kaffee, Bagles, süßes Gebäck, Cerealien, Saftg und Milch. Am späten Nachmittag gibt es dann noch einen kostenlosen Snack. Verschiedene Käsesorten und ein Glas Wein. Täglich eine kostenlose Tageszeitung (usa Today oder sfo Chronicle) vor der Zimmertür gibt es ebenfalls. Das Hotelpersonal ist sehr freundlich und hilfsbereit. Alles in Allem würde ich dieses Hotel jederzeit wieder Buchen. Direkt am Nimitz Freeway gelegen sollte man bei der Buchung darauf achten, ein Zimmer nach hinten raus zu buchen. Sonst ist es zu laut.
Preis / Leistung ist gut nein
The location is nice, good restaurants within walking distance in the area. The staff was pleasant and helpful and the wine & cheese hour was a nice touch. Everything was great with the exception of the thin walls, which unfortunately makes it a deal breaker for me.
Balcony, view, color, staff, proximity to office. told it'd be $20 for valet, but valet told me $25. I was charged $20. train sucked.
It's been years since I've stayed at Jack London Square. It's definitely gone up a step. Waterfront Hotel is an easy access location - both for driving and the train. Great restaurants both right in the Square and a short stroll away. The rooms are clean and comfortable and it was surprisingly quiet even with all the events during our stay. The ONLY drawback was the hallway maze to our room. If we just followed the numbers we eventually got there...but no two paths were the same. Our coffee maker was broken but they delivered hot coffee to us immediately on request. The TV was also out but the cable was replaced while we were out for dinner. Perfect service.
The only thing we liked is its location, right next to Jack London Square. The bathroom is tiny and outdated. no tub for my children. Advertised "city view" was actually view of the back alley/parking lot. $25 valet parking was mandatory, no self parking. not going to recommend or stay there again.
There is a shower only, no bath. The wall is thin. The noise were heared from the adjacent rooms or the passage. The room is narrow.
Lovely evening meal at restaurant having a limo called for us when we had asked for a cab!
Clean rooms, close to downtown Oakland, waterfront views. Thin walls and ceiling, could hear everything our upstairs neighbors were saying and doing, including peeing into the toilet! We were placed in a weird room right off the lobby and could hear people arriving and checking in. Was not worth the money we paid.
The staff did a wonderful job. very friendly Parking and the cost to park no breakfast for guess
The location in Jack London Square, fairly spacious rooms Unexpected noise of the Amtrack as it passed very close to hotel
The room was incredibly dirty and the beds uncomfortable. To be specific there was an unflushed toilet with something not so pleasant upon our arrival into our room. Completely unacceptable. The television did not work either. I will NEVER stay at this hotel again.
Everything was perfect. Except the breakfast at the attached restaurant was fairly expensive and the service was not superbre, but the hotel itself is a true pleasure to stay in.
Night manager who checked me in was very nice and professional The hallways had a musty smell
Very friendly and accommodating staff at the front desk. I had to drop off our rental vehicle the night before leaving Oakland and they actually came to pick me up from the rental facility to take me back to the hotel. In the morning I caught the hotel shuttle to the airport. The shuttle driver was friendly and helped with everything we wanted to do, even suggesting places we could eat nearby. The free breakfast at the hotel was Fantastic with lots to choose from. The rooms were comfortable with good amenities in the bathroom. There was a strong smell of mothballs in the stairwell and hallway of the back right wing of the hotel where we stayed. That had me scared a little as we came in but the rooms were fine and clean.
Overall the room was very comfortable and well decorated. The bathroom has a slight smell but it did not look dirty in any way. There is a restaurant on the premises so that made it easier for me on a business trip to relax and get work done before my meeting. Plenty of parking. Smell in bathroom and they charge for printing from the business center.
The room was great. Did not get to spend too much time in it though. Morning clerk was great! Clerk who checked us in was not in good mood and it really showed. She was very short and seemed like we were bothering her. Others were being given complementary water. We were not. We were unsure where to go in parking lot and building. We were not told of the free breakfast and missed it completely.
The room was clean and comfortable The staff was horrible. Didn't seem like they cared at all. Upon check in the lady at counter was watching something on her tablet and continued to watch it while I standed there and waited to be checked in. Totally rude and unprofessional.
Staff cleanliness all good. Overpriced restaurant and bar
Staff was helpful and courteous.
Staff try hard to please This was my second state; the two were about a week apart. The first one was good, but there were lots of problems this time. The main one was with the key, which failed repeatedly. Also, I tried to print something in the business center, but it does not have a printer and the one at the desk (which was supposed to be accessed via the business center) also failed.
Clean and comfortable Way overpriced for this market. Should be $60-$75 a night.
Mother-in-law & I were in a room for the disabled. It was obviously not put together with input from a handicapped person. But it was clean, quiet and comfortable.
The staff was very helpful and friendly and the location was perfect for our stay. Unfortunately, we had to pay for parking when we stayed.
I'm a heavy sleeper but the wafts of cigarette Smoke from the other rooms was pretty bad. How about having smoking floors and non smoking floors like every other hotel? Instead they have smoking rooms next to non smoking rooms.
The room was comfortable, clean, and a good value The shower didn't work very well
It was easy access to Oracle arena for a concert and to the airport the next day. we enjoyed the Jimmy Dean sausage sandwiches. . Grateful for the refrigerator and microwave. Would have liked the fan in the bathroom to work and the person above us tramped through their room literally all night long, stomp, stomp, stomp, couldn't sleep.
close to airport, shuttle service to airport, nice rooms
I'm usually a Hilton / Holiday Inn person. Thought that this Comfort Inn would be a "downgrade". Was pleasantly surprised when I found it as good /better than my usuals. WiFi connection very Weil, nice room, comfortable bed etc. I'll try it again!
I liked it
We liked the fact that it was clean and liked the price. The breakfast had problems sausage was cold and sausage muffin sandwiches were moldy,got 3 all moldy, actually bit into mold,not good
I liked how close it was Walls were dirty. It smelled wired.
courteous staff, not too far off from SFO downtown, in-room microwave & refrigerator.
What I appreciated most was the professionalism and friendliness of all of the staff. They were knowledgable of the surrounding area which proved to be quite helpful in assisting me in navigating around the area. I enjoyed the BBQ that was held there as well. I wish the rooms were a little larger.
close to the football stadium
Fine for a two night stay. Bathroom sink kept clogging, not so great area.
Room was quite good.