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We immediately felt welcome as Rob at the front desk gave us information about the facility and its surroundings. He gave us a corner room near the top with spectacular views. We got two beds which is plenty of room for family of four. Inside the room there is is luxurious atmosphere with open space. There is also Keurig with Starbucks coffee. Overall clean and modern, with even electronic shades. I have stayed at plenty of upscale hotels and this is the best by far. The location is the best. I went jogging at the lovely Seaport Village right next to it. The Gaslamp Quarter is also near. Overall an excellent place and we would definitely come back!
Great service and friendly staff. Room was clean and updated (with an incredible view). Also a great location for hitting the downtown SD spots. Only downside (very minor) is the breakfast in the hotel restaurant is buffet only. Would've liked an option to just get some eggs and a juice without paying $40 for all-you-can-eat. But there are plenty of other places to eat, so no worries. I'd definitely stay there again.
Unlimited Access To EVERYTHING FUN Leaving
Facilities Location & price.
- Great location - Great drinking & dining options - Great interior design and decor - Clean - Loud guests after 10pm - A little on the expensive side - Add-on expenses (parking, water, etc)
Our checkin was quick and we love the location. I expected room to be a little cleaner for what we paid...
The view They changed $47 for parking
View. Room size. Location. When I woke up in the AM i noticed my iPhone was covered in dust. I then noticed the desk with my black laptop, across from the air conditioning vent was also covered in dust particles. This is a big deal for me because I have a dust mite allergy, but still have never seen this level of dust collect just overnight. I think the air filter vents in these rooms are very very dirty and just blow dust all night as Long as the AC is running. I was extremely congested all day due to my allergy and had a hard day networking at my convention. Also, the TV service this day and age is sub-poor. No guide and some of the channels didn't work "no signal".
Great location, we had a beautiful view of the water and of the pool area. The pool was very nice as were the hot tubs. The room was very clean and spacious and the staff was very polite. And I did not have to wait long for an elevator. The only issue we had was that our parking pass was note coded so we were unable to exit the garage. The staff quickly corrected it thouh.
Everything! Service and location was best Dusty room
Die Lage Die Minibar ist automatisch. Wenn man sie oeffnet und ein Teil ueber 6 Sekunden in der Hand haelt, wird es automatisch auf die Rechnung geschrieben. Das habe ich beanstandet und dann wurde die Minibar total verschlossen, allerdings mit meinem Einverstaendnis. Das finde ich nicht so gut.
zentrale Lage in der Naehe des Flughafens.
schönes Zimmer, gemütliches Bett, gute sanitäre Einrichtungen kein kostenloser Internetanschluss im Zimmer
Die Gastfreundlichkeit wird in diesem Hotel besonders groß geschrieben. Alle Mitarbeiter sind sehr zuvorkommend. wenn man vorfährt eilen sofort Mitarbeiter herbei um die Türen aufzuhalten, das Gepäck auszuladen und den Wagen zu parken. Auf den Fluren stehen Wagen der Putzfrauen von denen man sich mit allem was man braucht bedienen kann. Die Zimmer sind sehr klein und das parken für 30 Dollar pro Tag ist eigentlich unverschämt wenn man Gast im Hotel ist.
Einrichtung in der Lobby etwas düster/dunkel
sehr guter und netter Service - hervorragende Lage - Busanbindung zum Flughafen vor dem Haus - nahe Einkaufsmöglichkeiten
Web-Info und tatsächliche Situation stimmten überein. Die kleinen Hotelzimmer sind sehr geschickt eingerichtet und praktisch ausgerüstet. Der Service ist sehr freundlich und diskret. Vom Hotel kann man zum Hafen und in die Altstadt flanieren.
Das Sofia ist ein schönes Stadthotel mit guter Lage zum Gaslampenbezirk,
Die Aufteilung des recht kleinen Zimmers ist gut gelungen. Schönes Design und gemütliche Atmosphäre (Zimmer) Freundliches Personal Es gibt leider keinen Pool oder eine Minibar.
Location Family friendly Great staff Would definitely stay there again! Self parking is horrible. Valet parking is $45 a night.
Option for self parking with option to come in and out. Great fitness area and pools. A little pricey. Internet charge.
Great gym; liked having Starbucks in hotel. Great location. Construction site. Hallways super narrow. Bathrooms small. Will be nice to see it in a year from now
Large clean room, good views, many on-site amenities shops and restaurants, great location, helpful efficient staff. Expensive rooms, extra charge for internet, no ventilation fan in the bathroom.
The hotel was clean, comfortable, and the service was good. The facility is very nice and the location is prime. Everything was overpriced. Valet was $47 a night ($35 for self parking), the hotel charged an extra $12 for Internet service, and the room service arrived in a paper bag and plastic cups (very disappointing).
The location and the view of the room Subaverage room. The price of the room and the room itself does not match. Small beds, small bathroom, small sink area, not a luxury hotel, less than average room.
Love the pool area, felt as if I where in an all-inclusive-resort. Like that the Boardwalk was just steps away. Would definitely recommend this hotel I stayed on the South Tower, did not like the construction noise and sight of construction
Beds were comfortable. Concierges were all great -- friendly, knowledgeable and helpful. Pool was lovely, view was lovely. Nice pre-set videos for fitness classes. I did the yoga. Balcony quite small. Restaurant nice for breakfast buffet but dinner wasn't very good.
As a young couple, we have not stayed at many nice hotels. This was a very refreshing look into the "adult" world, and truly sets a precedent for what a well put together hotel looks like. No complaints whatsoever.
Nice grounds, hotel staff very friendly. While on vacation being woken up at 4:00 am and 6:00 am every morning due to construction work being done on the expansion of the conference center was a bit maddening. I got the impression that they were behind schedule due to the 3:30 am dumpster clean out. The services at the one and only restaurant was very poor. Complete mayhem in the understanding of the services due to poor management, Often times we would have to go look for a server to get a drink at the lounge area.
Experience was great
The location, staff, atmosphere spectacular customer service. The pool area was heavenly. I wasn't able to stay forever.
Fine hotel Was charged for a king suite and received a regular room. Haven't received the credit yet.
The bed was very comfortable and my view was amazing! One of my towels was dirty upon arrival.
Location was great. Right at the start of the Gaslamp District. Walking distance to many great restaurants and bars. Close to the baseball stadium. Staff was friendly and offered good suggestions for dinner. Gym was nice. Arrived on the day of a baseball game. Road closures made it difficult to get to the valet drop off point. Valet only. Cannot park your own car. Wish the hotel room was more clean. Lots of items in the room (i.e. Snacks and items for purchase) that hadn't been swapped out in a long time. For a 4 star hotel I expected a little more. Room needed a refresh - signs of wear and tear.
Tech /music accesbility. Hospitality. Clubs, bars, and restaurant in the building Price for parking
The room decor and layout was very modern and had a nice feel to it.The staff was very friendly and nothing but helpful when needed. Couldn't have asked for better service. The mattress was a bit too soft for my liking. Also the walk in shower looked great and the dual shower heads were nice but it caused large amounts of water to pool up where you're supposed to dry off
The Woodstock suite was awesome the room with balcony was great. The restaurant Mary Janes was very good and Robbie the concierge was very helpful. Fun place to be After checking in and not an early check in were were barged in by the cleaning staff. That could have been embarrassing, right! Then I get an email a day after checkout with a 93.00 minibar charge we took 2 waters and two beers, even at crazy assed minibar prices that doesn't add up to 93.00. It is disappointing because we really had a good time and I like the hotel and their staff, but I don't like being screwed!
Great location, great staff, clean, funky and fun. Rooms are small and water pressure sucks.
Stop charging resort fees. Include microwave and minifridge in each room.
Nice Location High price
Mattresses are too soft
Location is excellent - in the heart of Gaslamp Quarter, actually right next to the Gaslamp sign. Pretty good view depending on where the room is located. Direct exits to 5th Ave, 6th Ave, and L St is a nice added convenience. Studio King room was great - clean, modern decor, comfortable bedding, great bathroom with rainfall and standard shower head, iPhone 5+ dock, good channel selection on TV. Lobby and surrounding have nice, clean, modern decor. After housekeeping, we found that the original iPhone dock we were provided was switched for a different model. The original one was better for us, as we could directly mount the phone for charging without a cable needed. The newer model required a cable, which we didn't have. Called the desk and they didn't know why it was switched, and said they'd follow up to resolve the issue... they never did. Overall, staff is not the most helpful.