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Half sized pillows? The pillows are half the size of a standard pillow so if you sleep with two pillows stacked and roll over your head falls off. Everything else was great..
Nice facilities and clean room Nosy at night and had handicap door that took a minute to close each time it was opened. Also bathroom door was broken.
Everything was nice for the price
My Girlfriend and I were so upset with the price and quality of the room ...Celebrating our one year Anniversary. .we opened the drapes on the window only to find a Brick wall for the view.at the price of 180.00 you think they would of included something else in the deal ??.breakfast maybe.and to add insult to injury they put us in a Handicap room ..everything was scaled down ...never again will I stay there again.thanks for the Anniversary memories All of the above
Room that was assigned to us was very close to the elevator, bedroom was nice and spacious, located at like a 5 min walk from the falls and also very close to the rainbow bridge (border to canada). Very close to surrounding restaurants as well. Last but not least the bar gets pretty packed at night downstairs so that is also a plus. Bedroom's minifridge had a musky smell to it, most likely due to the fact the when it was left off the water inside made a sort of a puddle at the bottom which got that stale water smell. The bed was harder then what we are used to on these kind of hotels, although since we are healthy (no back issues or anything of the sort) we were able to sleep, but on some movements rolling you can kind of feel the bed springs. The last day of our visit the hot water didn't work and the cold water was just too cold to take a bath with. Breakfast was not included for our stay (which is ok), but when we went downstairs to get the breakfast the food was less then appetizing for lack of better words. Door knob also had some issues getting it opened with the keycard which having it re-scanned at the front got it to open my door. All in all these issues I personally am able to live with because I was able to work around all of it but for other people it might be a dealbreaker.
The bed was comfortable Nice bar and to have live band playing The parking Food at restaurant not very good and service was very poor Pool didn't look very clean Shower was horrible kept going hot than ice cold
Hotel was very nice and clean. Very close to the falls and everything else. Will be going again!!!!! The only bad thing I can say is it was cold lol not the hotels fault though
Quick walk to the falls! Older hotel, could use a face lift, but served the purpose for a quick trip.
Blocks from the park, we were able to see the fireworks. Great walk...sucks we went in the winter when everything is frozen and closed. But still worth that beautiful view! First the lady at the front desk was RUDE! I didn't catch her name. She asked for mine as I handed her my ID, then she goes and demands the man next to her set up the room keys, but in her words she said "get these keys ready for, what ever this girls name is". Which was clearly me. I personally don't mind that people pronounce my name incorrectly, but I've never heard anyone say something like that. That was just extremely rude of her. Then when I asked about the parking (as the lot is a bit too small to fit a decent amount of cars), she seemed annoyed that I had bothered her with that question. The room and location are great, but if everyone is as this lady was, I'd rather not book again.
I liked everything about this hotel, from the friendly staff to the wonderful sleep. There was nothing we didn't like!!!!
Convenience to the Falls. Staff was accommodating. Air conditioner went out, said it was fixed but it was still to hot. Had to call for maintenance for shower no hot hot water and water pressure. Had to gather all our things and move to another room which was an inconvenience. Will not stay there again.
Proximity to Niagara Falls and restaurants. Hotel rooms and hallways are in need of renovations. We had a view of a brick wall which was from the hotel next door.
Leicht zu finden. Grosse Einkaufszentren in der Nähe.
Es war sauber. Die "Familien-Suite", die wir hatten, lag am weitesten von der sehr befahrenen Strasse entfernt, so dass es ruhig war. Das Preis-Leistungs-Verhaeltnis stimmt in keiner Weise. Das Motel ist sehr heruntergekommen. Es liegt weit von den Niagara-Faellen entfernt. Der Pool ist mitten auf dem Innenhof-Parkplatz an einer sehr befahrenen Strasse. Das Fruehstueck ist eine Frechheit. Es gab halbierte suesse Teilchen aus dem Billig-Supermarkt. Fuer die Kinder gab es nichts zu trinken. Die loechrigen Bettdecken waren aus einem billigen Kunsstoff. Das Bad machte einen schaebigen Eindruck wie auf einer Faehre. Es entstanden hohe Extra-Kosten zusaetzlich zu dem im Internet angegebenen Preis.
Zimmer und Frühstück entsprechen in keiner Weise den Erwartungen. Zugänglichkeit der Klimaanlage nur für Sportliche.
Die Zeit für das continental breakfast ab 08.30 Uhr ist spät und ungewöhnlich
Hotel ohne herausragende Eigenschaften. Gutes Hotel für Kurzaufenthalte. Empfangspersonal freundlich und hilfsbereit. Einmal erfolgte kein Zimmerservice (Betten machen, Reinigung)!
Super Frühstücksbuffet, netter Service, man kann zu den Nigara-Fällen laufen. Unser Zimmer war ziemlich abseits, den ganzen Tag wurden die Putzwagen vor unseren Türen geparkt und wir hatten Blick auf den Parkplatz (ebenerdig). Miefige Klimaanlage bei einer Aussentemperatur von über 30 Grad (Fenster ließ sich nicht öffnen).
Das Hotel liegt ca. 10 min zu Fuß von den Niagara Fällen entfernt. Touristikinformation im Hotel vorhanden.
Frühstück (Buffet) war gut, eine sehr große Auswahl.Größer Parkplatz. Nahe an den Fällen gelegen. Große Zimmer, Betten okay. Großer Kühlschrank und Fernseher. W-Lan überall verfügbar. Unser Hotel hatte eine Tür zum Nachbarzimmer (verschlossen). Durch diese Tür hörte man jedes Wort und Geräusch vom Nachbarn. Absolut nicht empfehlenswert. Im Bett fanden wir einige lange Haare, ansonsten war das Bett sauber. Das Bad war nicht sehr sauber, überall Haare und total verdreckte, verkalkte und verostete Armaturen in der Badewanne. Zudem war das Bad einfach nur winzig (unter 1,5m²). Die Deckenhöhe im Bad war etwa 1,90 Meter hoch (kein Witz). Größere Menschen würden hier an Ihre Grenzen stoßen. Alle Hotelzimmer haben nur eine eingebaute Glasscheibe (kein Fenster zum Öffnen!), sodass die einzige Möglichkeit für Frischluft die Klimaanlage war, diese war ebenfalls total versifft...
Gutes Preis-Leistungsverhältnis, Nähe zu den Amerikanischen Wasserfällen
I like the area and all of the surrounding site. It was a.most enjoyable weekend. It was very exciting. I liked everything about my weekend.
Staff was friendly and accommodating
Trash in ice machine room left for two days. Melon ring on floor of elevator left for two days.
Suite is large. They have false advertising. Website shows pictures of views that are nothing like what I got. When making reservations I asked for the 20th floor or higher. The agent did not tell me that those were not available. I got 10th floor and that view was NOTHING like what their website shows as a 10th floor view. I was SO angry. If I had known that they didn't have anything available above 20th, I would have booked elsewhere.
Good but not great location. Good but not great rooms. Excellent staff.
Gentleman at check in and check out was very helpful and friendly. No closet or coat rack in room. Toilet is very low to the floor
Everything was perfect. Not 1 complaint about anything.
Unfortunately we only got to stay one night. The hotel was within walking distance to the Falls as well as many other attractions and resturants. The rooms were clean and spacious. Oh and those beds were heaven after a long day in the Park.
We had an amazing time, very close to the Niagara Falls (walking distant), staff was great, bed was super comfortable, clean bathroom and room. Very satisfied with our stay. I would come back. The buffet breakfast at TGIF was overpriced, and it didn't taste too good or fresh.
Close to waterfall The room was dirty. My daughter got lice from there. For that price I was expecting clean room
The beds were soo comfortable! Where were the recycling containers? We felt horrible having to throw away our glass bottles in the Starbucks / lobby area.
The hotel restaurants were fabulous. The kids enjoyed the rainforest cafe and arcade. The pool was just okay, doesn't seemed well maintained. We were not told by anyone not to go beyond the hotel and casino after night fall. The area beyond should not be visited at night by anyone. It is very dangerous. There are no rooms with niagra falls view as stated in their advertisement...and you cannot see them lit up at night. Disappointing!
Name might be misleading when you read "by Sheraton Niagara falls" its actually10 min drive to falls. the closer one is in Ontario not in NY. Its says paid parking, which was interpreted by two different receptionists that its need to be paid another $10 per day to be paid, and not included in booking, when shows same booking page which shows paid wiify they interpreted as already paid and no need to pay again. confusing as it sounds they waived parking fees and told me that next time I will have to pay if its says paid parking.
Rooms were clean and comfy. Staff was very friendly. Half of the lights and outlets were not working. 15+ people in the adjacent room were very noisy (child's birthday party).
There were many services that I didn't take advantage of, but the room was clean, comfortable and had a great shower. The hotel was very close to the riverfront and it was a quick trip to the falls park. Door on the shower appeared to be mounted wrong. Not a big deal, but it let water onto the floor during every shower.
The location was great! It was nice to be far enough away from the tourism, but close enough to get to the falls in a few minutes. The staff was also great! This had to be one of the dirtiest hotels that I've ever stayed at. I know that everything can't always look like Mr. Clean spent a week cleaning each room, but this was terrible. The sheets and blankets were stained, dirt was everywhere, and the shower was full of hairs. When I stay at a hotel, I really expect to not have sanitary worries, but my girlfriend and I just couldn't get out of there fast enough, which is unfortunate, because the hotel has so much potential.
Recently remodeled hotel so everything was nice looking when we got there. I paid almost 200 dollars for one of the nicest suites they had. The drive there from the falls was terrible. The air stunk because there are a lot of factories in Buffalo st. I felt like I was driving through the worst part of the city to get there. Like driving through the ghetto and poor ppl side of town. So I told my wife hy wait till you see the room! Jaccuzi beautiful glass shower room was nice but very compact. I dealt with it. Open the big windows to get a view of the river that I paid for and they put me on the 3rd floor room 304 has huge heating and cooling units obstructing the view. And the exit that takes you to the hotel is closed and your Gps doesn't know it. So it keeps bringing you to a closed street to take you to the hotel lol it was ridiculous. Probably won't go there again if I go to niagra falls again. The resturant is expensive as hell lol I went to dennys 6 min Away and worried about my car safety.
Ich war bereits vor drei Jahren Gast in diesem Hotel und verließ es damals mit einem guten Eindruck. Das Zimmer war zwar einfach, aber zu diesem Zeitpunkt sauber. Also alles in allem das, was ich für mein (geringes) Geld erwarten konnte. Das war der Grund, weswegen ich dieses Hotel bei meiner diesjährigen Reise erneut gebucht hatte. Diesmal allerdings waren die Zimmer (wir hatten zwei gebucht) alles andere als sauber. In den Ecken beider Zimmer war grober Staub und in einem Zimmer auch noch ein Etikett eines Kleidungsstücks. Im Bad dieses Zimmers waren auf dem Boden sehr viele Haare (im anderen weniger). Da dieses Zimmer den Eindruck machte, überhaupt nicht gereinigt worden zu sein, reklamierten wir es bei der Rezeption. Wir bekamen zwar unkompliziert ein anderes Zimmer angeboten, dieses war allerdings nur etwas besser hinsichtlich des Reinigungszustandes, obwohl es - laut Kommentar der Dame an der Rezeption - nach deren Unterlagen definitiv gereinigt worden war. In diesem Zimmer klebten direkt die Fliesen im Eingangsbereich, im Bad lagen ebenfalls wieder Haare, nicht so viele wie beim Zimmer davor, und außerdem waren im Bad noch mehrere Ameisen zu finden. Und auch in diesem Zimmer wollte man in den Ecken lieber gar nicht näher hinsehen. Im Nachhinein betrachtet, hätte ich lieber etwas mehr Geld ausgegeben und ein vernünftiges, sauberes Zimmer bekommen. Obwohl Sauberkeit unabhängig von der Klassifizierung eigentlich in jedem Zimmer die Mindestanforderung und nicht von der Höhe des Zimmerpreises abhängig sein sollte. Ich würde dieses Hotel bei einem möglichen weiteren Aufenthalt in der Gegend jedenfalls nicht mehr buchen und kann auch nur in jedem davon abraten, dieses zu tun.