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We stayed for 3 nights. Room was small but beautifully appointed. Views off the balcony were amazing of the East River and Manhattan skyline. Very clean and quiet. Highly recommend.
Mo, the evening clerk was very accommodating with our rsvp after some confusion with booking.com. Room is a bit small for the money,parking fee was annoying, this Brooklyn not manhattan.
Design. Service. Facilities. Location. Everything
Staff was on point and so friendly. I love the neighborhood and all the shops. Breakfast area was a bit crowded. I was asked my room number before I was given my cup of coffee.
Convenient to Manhattan, easy walk to Brooklyn Bridge, subway line. Though clean and nicely decorated, room was small and there was limited closet space and no drawers.
The price was great as it's newly opened and seeking customers. The staff was juggling a lot of issues, and they maintained professionalism and friendly calm. The decor was modern and comfortable, the location perfect for my visit. It took 2 calls to the front desk to get the noisy twenty somethings to quiet down in the middle of the night. Generally the walls seemed thin and the doors closed loudly. We had no soap in the shower dispensers, but it was taken care of. The tv system stopped working just when we wanted a little rest... But these issues were handled professionally.
schönes Ambiente und grosse Zimmer laute Klimaanlage, hellhörige Zimmer, mein Zimmer wurde nach dem reinigen offen gelassen, wenig komponete MA und sehr einfaches Frühstück
sehr freundlicher und hilfsbereiter Service, sauber, elegant, praktisch, modern, Frühstück und Internet im Preis inbegriffen
Geraeumige Zimmer. Leider keine Pantoffel anwesend, Boden sondert leicht weissen Staub ab, der dann an den Fuessen haengen bliebt (Socken mitnehmen). Einige Taxifahrer in Manhatten haben anscheinend Skrupel sowohl tagueber als auch nachts Brooklyn anzufahren, obwohl es sich bei dieser Lage des Hotels um eine sichere Brooklyn-Gegend handelt. Ueberhaupt sind die Strassenkenntnisse der Taxifahrer sehr schlecht, so dass wir gegen Ende unseres Aufenthaltes Google-Maps Ausdrucke dabei hatten, um es den Taxifahrern vor die Nase zu halten, ansonsten waeren wir nicht angekommen.
The room was immaculate and the complementary items were from bath and body works. The bed was extremely comfortable with huge pillows. We requested a late checkout for our wedding night and they easily accommodated us. We requested a King size bed and did not get one. The room was extremely, extremely small for the price and we paid extra for a view and it was nothing spectacular (just the back of a few dark buildings).
the location was perfect for our main purpose in visiting Brooklyn. the lack of clarity over charges. When a price is quoted for the room, restaurant, drinks etc it should include all the taxes etc
Cleanliness. Lighting. View Room service very expensive. Internet should be FREE
The experience was so poor, I cant say I liked anything. I showed up @130 in the morning to find out that my prepaid room had been given to another guest. This was during Fashion Week and the US Open in NY where there are NO hotel rooms available for under 1200 bucks. The clerk apologized but for some reason had a lot of trouble staying focused on locating me another room and was distracted by conversations with staff, cops walking by to use the bathroom, etc. He eventually got me into a room 4 blocks away - a crappy Sleep Inn which when I arrived told me THEY sold the room I was promised in the 3 minutes it took me to get there (another story). Still havent seen my refund posted.
Clean and comfortable
Everything was clean and orderly, I felt safe and like the management took an interest in keeping things running smoothly. Faint odor of the Chinese restaurant next door, room was on the small side (though it is Brooklyn).