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We stayed for 3 nights. Room was small but beautifully appointed. Views off the balcony were amazing of the East River and Manhattan skyline. Very clean and quiet. Highly recommend.
Design. Service. Facilities. Location. Everything
Mo, the evening clerk was very accommodating with our rsvp after some confusion with booking.com. Room is a bit small for the money,parking fee was annoying, this Brooklyn not manhattan.
The price was great as it's newly opened and seeking customers. The staff was juggling a lot of issues, and they maintained professionalism and friendly calm. The decor was modern and comfortable, the location perfect for my visit. It took 2 calls to the front desk to get the noisy twenty somethings to quiet down in the middle of the night. Generally the walls seemed thin and the doors closed loudly. We had no soap in the shower dispensers, but it was taken care of. The tv system stopped working just when we wanted a little rest... But these issues were handled professionally.
Excellent location, close to subway, Brooklyn Bridge, and shopping. Great room, friendly/helpful staff. Food options in the hotel itself are limited; fortunately, there's plenty of options within easy walking distance.
Beautiful, clean hotel. It was a great escape from downtown but close to everything. Not too close to the Subway (5ish blocks away) but Lyft/Citi Bike are super convenient. Staff is amazing and friendly! Lots of noise from the hallway, doors must be hung wrong.
Zimmer sehr schön eingerichtet, mit hochwertigen Materialien, familiäre Atmosphäre laut (alle Zimmer, auch die "nach hinten"), kein vernünftiges Frühstück, Frühstück außerdem auf Hockern oder in Sesseln in der Lobby, Faxversand ins Ausland funktionierte nicht, und darüber wurde ich erst 24h später auf Nachfrage informiert - es stellte sich heraus, dass das Pesonal nicht wusste, dass man für Auslandsfaxe "011-" vor die Länderkennzahl setzen muss
die raueme sind herrlich.mitten in brooklyn, einfach spitze.aber natuerlich auch weil preis-leistung stimmte ......
Design und Zimmergröße
Dieses Hotel ist für Reisende mit wenig Erwartung an das Zimmer und den Komfort sicherlich geeigenet. Die Zimmer sind älteren Einrichtungsdatums, Schmucklos und abgewohnt. Was jedoch besticht ist die Lage - nähe Busbahnhof - irrigendwie mittendrin. Viele Sehenswürdigkeiten sind fußläufig. Das Hotel verdient den Namen Plaza eigentlich nicht.
Zentrale Lage. U-Bahn direkt am Haus Wird demnächst wegen Sanierung geschlossen.Haus total abgewohnt.Wer niedrige Ekelschwelle hat sollte vor Sanierung dort nicht buchen.z.B.Schimmel im Bad
guter netter service und hammerlage etwas chaotisches zimmerpersonal
The room was immaculate and the complementary items were from bath and body works. The bed was extremely comfortable with huge pillows. We requested a late checkout for our wedding night and they easily accommodated us. We requested a King size bed and did not get one. The room was extremely, extremely small for the price and we paid extra for a view and it was nothing spectacular (just the back of a few dark buildings).
Cleanliness. Lighting. View Room service very expensive. Internet should be FREE
This place is fine but by the time you add up all the extra charges - city taxes, state taxes, etc... what you thought was a decent price becomes 100 more. Next time I will select a lower price to start.
The experience was so poor, I cant say I liked anything. I showed up @130 in the morning to find out that my prepaid room had been given to another guest. This was during Fashion Week and the US Open in NY where there are NO hotel rooms available for under 1200 bucks. The clerk apologized but for some reason had a lot of trouble staying focused on locating me another room and was distracted by conversations with staff, cops walking by to use the bathroom, etc. He eventually got me into a room 4 blocks away - a crappy Sleep Inn which when I arrived told me THEY sold the room I was promised in the 3 minutes it took me to get there (another story). Still havent seen my refund posted.
Clean and comfortable
Everything was clean and orderly, I felt safe and like the management took an interest in keeping things running smoothly. Faint odor of the Chinese restaurant next door, room was on the small side (though it is Brooklyn).