Location was great. Within walking distance of downtown Ithaca so we didn't have to drive in and it's right across the street from Wegmans if you need anything.
We took our do not disturb tag on our room off at 10 a.m. and left for the day. Returned around 5 p.m. and out room was not service yet by housekeeping. We stopped at the front desk, because we were heading out again for the evening, and the person at the front desk did not seem pleased because housekeeping had already left for the day. It almost seemed like we were a pain for asking for our room to be serviced, like we were in the wrong. She tried to talk us out of getting our sheets changed but then agreed to do it along with new towels and emptying trash bins. When we got back to our room later that night the trash cans were not emptied but we did have new towels and sheets. Room/bathroom was not cleaned at all.