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It is in downtown. The bed was rock hard. The ice machine was broken. There seemed to be construction and didn't tell us at check in. And their over night workers get rooms and one was accidentally given the room number to my room and tried to enter. No free breakfast and it is not told you have to pay for it till you go to check in.
Very clean The room was very small
Room was clean and staff was friendly Room smelled of cigarette smoke
I had a relatively big room. The bed was comfortable but squeaking. The weekend price was pretty high ($90+) Some rooms are noisy because of a nearby building that has loud AC (or something) outside. Unfortunately that's on the side facing away from the highway, but the rooms at the end of the building (away from the lobby) are ok. The internet (Wifi) was a bit slow. The bed was comfortable but squeaking.
Great location in a beautiful setting. Local owned not on the busy areas like vestal parkway. Relaxing get away. Rooms not very private when you can hear hallway noise.
Clean Luxurious Comfortable Excellent Free Breakfast Nothing
The bed was beyond amazing and the tv was perfect cleanliness and the friendliness of the staff were great.
Friendly staff, clean room. Great value. Smoke smell of room (I was in non-smoking room). Noisy neighbors. Had to ask them to turn TV down at 4am because they were blasting it.
Nothing After a long road trip, we were looking forward to sleeping in and arrived to learn there was "mix up" in the system and our room was not properly reserved by booking.com. She couldn't even lie well about it. She didn't bother to try to get us into the other Red Roof Inn in Binghamton tried to blame us for the mistake then tried to blame booking.com when they called to clairfy. It was pretty clear they gave the room away. Horrible customer service but booking.com got us another room and covered the difference and we were finally able to sleep by 3am. Red Roof Inn ruined half our minivacation but booking.com saved it. I am sure it was human error in one chain but my father has been using the Red Roof Inn since the 90s and instilled in me how it is a quality value chain and I had inherited that respect. I have used the chain often but have noticed a diminishing in quality and after this horrible incident, I have told everyone I know never to use it and will continue to do so.