Handtücher und Bettzeug rochen stark nach Chemie. Ist allerding hinnehmbar.
Wir waren auf der Durchreise und hatten hier einen angenehmen Zwischen-Stopp. Es waren alles in Ordnung.
Hotel am Wochenende sehr lebhaft, da ständig Events, freundliche Mitarbeiter am Empfang, ausreichend kostenlose Parkplätze, kostenloses Internet, Frühstück inklusive. In unmittelbarer Nähe Dunkin Donuts und Starbucks
Nice staff, useful gym, connected to Starbucks and a good bar Shower handle was broken and had poor water pressure. coffee machine was broken, too.
Being my husband was in the hospital, the location was great. Nice place, nice staff.
The room was very clean and comfortable as was the fitness center. The staff were very friendly and helpful, especially when we complained about the noisy guests. Apparently the hotel fronts for a college dorm room, there were several visiting college hockey teams in the hotel for games with the many local colleges in the area. Kept us up all night with yelling and running in the halls. Even after calls to the front desk it continued. When I requested the name of the college that was on my floor so I could notify their athletic director I was told they couldn't tell me.
Angel Silva was extremely nice at the desk and was very welcoming! Location and parking
Close to everything Friendly staff Nice rooms The bed seemed smaller than a king size.
The staff was amazing and the hotel was very clean and beautiful. USB ports on the lamps instead of regular outlets.
Very clean, friendly staff, good location for the purpose I needed it for. The mattresses in the double queen room kept both me and my mother from sleeping both nights of our stay. Also wish that breakfast was included.
Well I was held prisoner by the hospital another night... So back to the Hilton Garden Inn for my wife. Once again great stay.
The people at the desk and in the restaurants could not have been nicer and more helpful. This is a beautiful property with an excellent location.n The breakfast was excellent! Nothing, we loved everything!
It was close to restaurants and museums. I was there for a conference and it was nice to have a variety of dining choices right nearby. The hotel was clean, quiet and all-around satisfactory. Parking was a bit limited. I always managed to find a spot but it was often the last one. In the morning I noticed some desperately parked cars on curbs or nearly blocking an exit.
I booked the hotel because it was in fairly close proximity to a concert we were going to and because I like the beds at HGI. I didn't realize this was a hotel geared to the medical center. We didn't request a handicapped bathroom , but we got one. The entire room was the shower and there was no way to keep the water from spreading all over the floor (very poorly designed). The beds were okay but not as comfortable as I expected and the parking was a hassle.
Great value. Offered extended parking and a complimentary airport shuttle. complimentary breakfast. One of the front staff members was curt. The love was nice but the rest of the hotel needs to be updated. We were looking forward to the pool area but could only use it briefly because it was so cold! There are multiple cracks and open seams in the glass dome roof which allowed in water and cold air!
Comfortable hotel not as clean as could be. Sjower had been sprayed to be cleaned but I have seen much worse though. Also ordered a salad from their restaurant and the carrots were slimy.
the room was comfortable and clean. the staff was friendly and helpful. breakfast was good. there was a terrible smell in the hallway near our room, which thankfully did not extend inside. We were unable to get extra blankets. Bathroom door would not close properly or lock. Pool areal was way too cold. Seems like the whole place is due for renovation
We were able to get in about 10:15 am, room was clean, staff was very good. room was a little small.
Breakfast Receptionist was very friendly and helpful Lobby looks very nice after renovations Average hotel. Faucet in bathtub was leaking. A few pillow cases were a little dirty. Very humid in room when first got it. A/C took care of it.
Liked all the staffs, they were very helpful and supportive Complement break fast was too good Shuttle service is another plus Perfect for people coming on Business trip ATM, Pool, Coffee maker in room etc., Nothing specific, but a suggestion to have a small Kitchen in the rooms. Also some indoor games like Table Tennis, Pool etc.,
Initial room assignment did not work as key would not take. Looong walk to front desk pulling luggage to learn that the room was out of order and should not have been assigned. Got second room next door to initial room which was a loooong walk back. Hotel is so-so at best. Don't expect much.
Low rates, location Older hotel, decent condition
Friendliness of the staff Temperature of the room, cleanliness of the carpet, bathroom needs updating.
The sign out front was not light up and it was dark. We drove by several times. We told the guy at the front desk and he said I know it comes on at 6:30.
Beds really comfortable. Excellent customer service.
This guest did not leave comments about this hotel.
The people greeting us were very friendly; the room was wonderful Only 2 spaces avail to occupy for valet parking; very friendly when we were finally able to park but had to circle around forever; and the breakfast person was closing down breakfast as people still waiting in lines without warning
Very good staff Nothing
Nothing Yes, we arrived at 1:30 am and told we had no res./no record of us and they had no other available rooms. Front desk clerk seemed to find this very amusing.Drove 1 1/2 hrs home.Then they tried to charge my credit card saying we had checked in at 6:00 am!
The front desk was very helpful, breakfast was fine and the location was good. Overall a good experience. No, if any, no shuttle/bus to airport? But they can help you grab a taxi for 5 minutes waiting this time.
Quiet despite the reviews. Bed was so comfy and staff was friendly No food after 10 pm. We were at a concert that didn't end until 1145. We were starving and there was no food anywhere. Wish they had food that could be put in microwave
This guest did not leave comments about this hotel.
Hotel under construction. Price did not reflect this. Only one elevator working. Breakfast area a poor excuse for a dining area. Valet sideswiped my husband's 2 day old truck causing several thousand dollars of damage. I could go on.
Nice room Fire alarm caused evacuation after midnight. No apology or consideration
Wonderful room, with a great office area, a very comfortable and large bed, an amazing bathroom, and good blackout blinds. Not much of a view; and of course the hotel is being remodeled so a lot of areas were not functional. Will be a great place though in the future.
room is nice and bed is very comfortable renovation and no / little public space