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The service was amazing! Malgarita at the front desk especially!
The beds were comfortable. There was police action there. A lot of partying and undesirable looking people were staying there.
I had to pay an extra 25 bucks to park. It's ridiculous to pay for parking when I already payed for the hotel. The hotel needs to cover the coast for parking Lin the garage or include it in there overall rate. They also need some major remodeling.
bar, waitstaff, maintenance and housecleaning staff members were absolutely amazing, generous and good at their jobs. the four people I interacted with at the front desk were immature, unable to address a simple issue, and accused me of lying about pre-paying my hotel reservation online. on, and THEN charged me, even after speaking directly with the booking agent who confirmed I'd already paid for the one night in the hotel. absolutely ridiculous.
Location, good bed, comfortable room Blinds were ratty and torn, clock had not been set to daylight time and I almost missed my meeting, hotel is showing its age
The 25 floor bldg had 3 elevators only 1 of which worked. Service was slow Car valet gave incomplete information
It was relatively inexpensive and had a pool. A sprawling hotel with small rooms and a low grade feel. A hockey team was here that weekend, and the hallways were taken over by middle school kids. They were yelling and screaming thought the night. No supervision as the chaperones were drunk. Called to complain but nothing was done. I left and got a refund and was told there were too many of them to control and nothing could be done. Great way to run a hotel.
great toilet paper Dirty bathroom. No towels. No shampoo conditioner. No refrigerator
The staff was very helpful and the shuttle service to the subway was always available and the driver was very kind.
Friendly, attentive staff. MSNBC on TV in breakfast room. Very annoying.
All things are even better than what I can imagine It is better if the front desk receptionist can smell more.
Great location to be closr to THe university-front staff was very friendly
I have a feather allergy, staff was very nice about exchanging feather pillows for fiberfill pillows.
Breakfast Drunk people making noise in the hallways of the hotel. My room assigned to another person:(
Front desk person was pleasant but not authorized to solve any problems This place belongs in the 60's, and not in a good way.
The room, The guy at the front desk(his name was steven) gave me a hard time because i wanted a quiet room, he was very rude to me, gave me attitude , i will be calling the manager on tuesday , i didnt end up staying here i stayed at another hotel
Waffles for breakfast Bed was very uncomfortable
The layout of the room, the price for the room, the employees were very kind and understood our needs Nothing