Staff very helpful. Breakfast attendant deserves credit and probably a raise for her conscientiousness and management. Other staff also friendly and helpful. Photo of hotel from waterside (building's side) on website is interesting but does not do justice to the hotel, which is more attractive seen on person (from front) and fits in well with those buildings neighboring it. Room furnishings were clean, but insubstantial.
I loved that it was in walking distance of restaurants, bars, etc. The room was a little small
It was a wonderful stay! The breakfast they served was amazing, and the staff was extremely courteous and professional
Mr. Phillip was stupendous in welcoming and paying attention to detail so. He and the staff were very friendly and professional. There is definitely a "homey" atmosphere and very accommodating. They made the getaway with my wife and I very rewarding. We will definitely return. Nothing.....
That I couldn't spend more time there
The location was perfect, and the staff was great ( friendly, helpful, and accommodating )! Enjoyed our time in Wilmington, and the Wingate. I would definitely stay again. The walls were thin, could hear the people in a joining rooms.
Got there early after a long trip, the girl at the desk checked us right in (at 10am). So we could shower and clean up for an appointment we had for noon. And later check with us to make sure we had everything we needed.
Location was central and a short drive to beach. House keeping didn't give a towel or washcloth per person, which is odd. Took dirty towels but didn't replace them. Shower had mold and mildew in it. When we went to pool there were never clean towels.
Friendly staff. Clean ,comfortable, and quiet. Great location...handy to restaurants and shopping. Not a thing.
The room was HUGE! and very clean. The staff was pleasant and the location was perfect for shopping and going out to eat.
Had a great time staying there. Staff was greatly accomodating. Would definitely stay again.
Very clean overall. The room was updated and cleaned well. I don't smoke and don't want to deal with someone else's smoke or pet odor. This hotel is non smoking and no pets. Great! Staff was very friendly. Small concern - coffee was from a machine not fresh brewed. Taste was off. Hard to believe they spend so much effort everywhere else and skimp on coffee.
Everything was great. Everyone was friendly.
good location, very good facilities, helpful staff, excellent amenities
Clean and friendly The coffee was more like coffee water. They said that the coffee arrives from the vendor already made! I told them that they should change vendors.
It was very clean, the staff was very nice The walls were rather thin. We could hear EVERYTHING our neighbors were doing.
Location was perfect and the staff was great. Everyone at the front desk, especially Elana were very helpful and Heather had drinks, popcorn and mixed chips in the main area for 3 nights of our stay. Hot tub and pool had no one but the 2 of us each time we went and were clean and nice. Breakfast was also very good with many options. I will stay here again. One evening we came back from our day trips and our room door had been left open by Houskeeping. Nothing of our personal belongings had been touched but it was still not a good feeling.
The bed was perfect Location sucked but not to bad
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Rooms very clean and nice breakfast service Under reconstruction
We thought the staff was very accommodating.
Business traveler 40-45 weeks a year, comfort suites gained my respect. Great room and price!
Nothing special Only one ice maker
It was convenient, staff was great, breakfast was good and easy to maneuver. Room was very clean. The only thing I think would make it nicer is if the countertops of kitchenettes were updated, just cosmetic updates would be nice.
Staff were helpful and polite. Room was clean and spacious. Not really anything to do with the hotel, but construction going on in the lot next door in the early hours of the morning.
First thing on walking into the bathroom I had to kill a roach running across the vanity. There was also an odd dust on the back of the toilet & on the towels. I think it came from the fan overhead, which was very dusty.
All was great, esp breakfast
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The staff was great when there Closed to amenities at 2300 Only one little bar of soap, no dish soap, shampoo etc
Great location, nice kitchen to prepare small meals Moldy smell to the AC, the room above me was a smoking room and the smell came through the vents and a few good size bugs.
Great price!! Allowed us to check in early, clean facilities, everything functional, love the full size fridge and dishes offered here, Great location!! Easy travel to Wrightsville beach, food, and shopping Extra blanket I requested smelled like cigarette smoke (staff did replace it though), lots of sketchy looking characters stay in this location and hang out at all hours of the night..First night went without a hitch, second night I got a strange phone call to my room around midnight and the person did not respond..I was immediately uneasy because of the easy access to my room and the fact that I was staying there with my girlfriend and two year old..late night footsteps outside didn't help either..I ended up staying awake half of the night just in case someone decided to try and break in..Great value for the money but I will not be staying at this location again
The location was excellent for access to the beach and downtown Wilmington. The staff was extremely friendly and check-in/checkout was incredibly quick.