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The decorations were a bit dated
Location was central and a short drive to beach. House keeping didn't give a towel or washcloth per person, which is odd. Took dirty towels but didn't replace them. Shower had mold and mildew in it. When we went to pool there were never clean towels.
Front desk very accommodating with extra towels and trash bags. Also changing our room to pet friendly.
The room looked nice and had a microwave, mini fridge, and was decently renovated. The pool was decent but not great like the picture showed. The staff was pretty friendly and knowledgeable about the hotel. The room was not clean we found lots of evidence of where they had skipped over things. The pool was NOT the nice big pool the picture had shown. We asked the help desk for advice on local food and they had no knowledge of the area, and the included breakfast was pretty blah.
The location and facilities were everything I expected and more. The staff there we met there were the friendliest we encountered in Wilmington. Room service order accuracy. Placed two room service orders and both were missing little items requested.
Any staff member I interacted with was kind and professional. No complaints there. The location is unbeatable. I expected more from a Hilton. The building appeared older and in need of remodeling. The bathroom was large but had not been properly cleaned, I.e., feces on the toilet seat and writing on the mirror from the previous guest.
The staff!! They went out of their way to make my trip easy and enjoyable. Can't say enough great things about them. The bathroom smelled like moldy plumbing