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Had a great time staying there. Staff was greatly accomodating. Would definitely stay again.
It was very clean, the staff was very nice The walls were rather thin. We could hear EVERYTHING our neighbors were doing.
Got there early after a long trip, the girl at the desk checked us right in (at 10am). So we could shower and clean up for an appointment we had for noon. And later check with us to make sure we had everything we needed.
Front desk very accommodating with extra towels and trash bags. Also changing our room to pet friendly.
Clean, comfortable, centrally located and great great wifi internet connection and speed. The internet is almost worth the stay alone. Staff was very friendly and accomadating. Near a Verizon tower which made the experience that much better for my cell phone use.
It was in a great area! Lots of food & the beaches are all close. A little drive to the beach & a little drive to downtown Wilmington. Not to bad though. 5/10 miles.
Any staff member I interacted with was kind and professional. No complaints there. The location is unbeatable. I expected more from a Hilton. The building appeared older and in need of remodeling. The bathroom was large but had not been properly cleaned, I.e., feces on the toilet seat and writing on the mirror from the previous guest.
Location Upgraded to water front room got room over roof and Hugh ac unit, not much of a waterfront
Great riverside view, you can see the battles go from the room. Unfriendly staff
That I couldn't spend more time there
It was a wonderful stay! The breakfast they served was amazing, and the staff was extremely courteous and professional
The hotel was undergoing renovations in the lobby, fitness and breakfast areas. So check-in took longer than to be expected and hot breakfast was not available. Although, cold items such as bagels, cereal, etc. were offered and coupons to nearby restaurants was provided as a consolation. The thin walls. I could hear my neighbors laughing and chatting. Thankfully, I was too tired to let that deter me from sleeping. I also think the price per night should have been a bit lower to accommodate the renovation challenges. Discount coupons for breakfast helped, but there were similarly priced hotels nearby that would have provided better amenities - sans the construction.
Great stay... had to take sick child to Dr.. granted late check out so other child could sleep... breakfast great... room very clean with a personal note from the hospitality staff... My son attends UNCW and I visit often... will stay here again!
Great experience. Very nice staff, nicely appointed rooms that were very clean and comfortable. Would have been nice to have a small refrigerator in the room. Would not have wanted to stay long without one.
Professional employees and the clean rooms. Even though hotel was full it was still quiet
I loved that it was in walking distance of restaurants, bars, etc. The room was a little small
Staff very helpful. Breakfast attendant deserves credit and probably a raise for her conscientiousness and management. Other staff also friendly and helpful. Photo of hotel from waterside (building's side) on website is interesting but does not do justice to the hotel, which is more attractive seen on person (from front) and fits in well with those buildings neighboring it. Room furnishings were clean, but insubstantial.