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Very clean. Friendly staff. Good food. Nice and comfortable bed!
The staff was very friendly, always offered assistance, great place to take your family and dog, great location in Greenville within walking distance to many restaurants and places to do something fun, we recommend this place highly and planning on returning soon! Staff was amazing Rooms very clean and great views at charlotte Dog friendly they offer treats and water in the lobby Close to restaurants
Valet is super I had a modified reservation with a better rate and the manager Darron acted as if I was making it up! Not satisfied with his handling of it.
Good breakfast. Accommodating front desk personnel when wine bottles needed to be opened. Key required for elevator ; didn't always work, card keys frequently failed . Very difficult to figure out where the entrance was, especially since it was in an area of one way streets.
The staff were all very friendly and helpful. The room was spacious and the bed very comfortable. Everything in the room was spotless. The location was very convenient. Breakfast provided lots of options and the staff serving it went out of their way to make everyone feel welcome. We were a bit surprised by the $22 charge for required valet parking but the valets were great. The morning we left, only one elevator was working, which caused a bit of a wait since we were on the top floor.
The layout of the room was great! And the bathroom was outstanding. The hotel was difficult for many members of our party to initially locate. All most everyone went to the Hyatt House, 2 blocks away, before finding the Hyatt Place. Increased signage is needed, given that the entrance to the hotel is not road side.
Newly renovated rooms Had a brief loss of water due to a broken pipe. Toilet leaked around the base
One of the worst hotel stays ever. For a 4 star hotel I expected more but it's a really trashy place . Stay at the Embassy and avoid this place.
Loved the fitness facilities, they had everything we needed to keep up on our workouts; nice "business center" with access to computers; very friendly staff; enjoyed the restaurant & outdoor pool lounge areas; very clean. Beautiful hotel. In the midst of remodeling so construction going on, but we were on one of the newly renovated floors, so it was very nice! Very comfortable rooms & beds, loved the large "rain" showerhead and having an actual shower versus the typical bathtub/shower combo. Great central location for all the sites and activities around Charlotte. Breakfast buffet was nice but a bit pricey for what was offered. Would have liked a larger variety and choices for the price. It seemed to take a long time to get meals when ordered.
Very clean, rooms were everything I had hoped, breakfast was amazing! There is construction going on in front of the hotel. Entrance is kind of hard to see.
The employee's are incredibly helpful. The breakfast was great. Location was perfect. Rooms were sexy. Had a nice time getting away for a weekend.
Great location and extremely receptive staff