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very clean fresh rooms and a great price for overnight stay
The room was great. I loved the larger size refrigerator with separate freezer and microwave. The room was very clean and comfortable.
Friendly, pleasant staff and easy check-in. Great rates and convenient location. Very clean large rooms!
Clean, big room, checkin and checkout was easy. A door separating the shower & toilet from the sink area did not close (we were there with kids). Parking was scarce.
Staff was above and beyond friendly and helpful, really going out of their way to help this mom traveling solo with 2 young kids. Greatly appreciated!
The staff was courteous, and in general, helpful I missplaced my drivers license, and even though i had paid online, the front staff desk manager would not allow me to check in. I offered my business cards, to show my photo and information on my company's website, but to no avail. I finally found my driver license, so was able to stay at the hotel, but i would otherwise would have gone through a lot of hassle to find another hotel. Also the pool closed at 9:30, just when i was ready to use it, nd didn't open again till 9:30am, too late for me to use it.
Very clean and well appointed. Food was good and the pool was just what the kids needed. Sink had low water pressure.
Nice spacious room On the weekend we had a loud party next door and could hear everything. But overall great stay and convenient to shops and IMAX.
This Embassy Suites was a good price for this type of facilities. The morning meal was awesome, cooked to order. There were no trash containers around the outside sitting areas. Also there needs to be a covered area at one of the outside sitting areas, for the smokers.
We were on the road for several hours on a trip that always seems somewhat stressful due to traffic and our getting older. I choose Holiday Inn because it seems to always be just right. Friendly service a friendly staff all complete the package to make for a pleasant stay. Thank you.
Staff was friendly. It had beds. Red mold in shower and on curtain. Inconvenient elevators. Room felt like a sauna when I walked in. Very surprised this was a 3 star hotel. Not what I expect when paying over $100 for a room. Wi-Fi was slow, albeit free.
The staff was pleasant and helpful. Bed was comfortable. Great ammenities on site, pretty much an all-inclusive property for a traveler. Needs updating. Could not connect to wifi. The operator offered to send someone to the room to help but no one showed. The hair dryer did not work and there was no outlet to plug one of the bedside lamps into - why even bother to have the lamp there?
handsome place, seemed newly refurbished, good location with a friendly staff the only good thing about the free breakfast was the coffee, avoid everything else
The staff was really nice
Cleanliness, manager reception 2 nights per week. Which served dinner and drinks. House meeting supervisor goes to rooms to ask for feedback.
The space was great. Very clean rooms. Felt just like home. All was well.
Spacious room, had everything we needed, coffee station is great, gym and laundry exactly what we needed The 4th floor should not be smoking: we were on the 2nd floor and woke up to massive amounts of smoke coming into our bathroom and through our air conditioner it was stifling. Workers were great except when we teaquested room service we didn't get any.
Kitchen area with plates and sliver wear,and glass cup and more.two queen bed with sofa bed.nice deco,a lot of space for store all your stuff.Two TV ,bed area and kitchen area...awesome! Kitchen and bathroom floore was dirty.Staff bring pack and play,but not setting for us!just drop off!No indoor pool!Front desk person wasn't there and not nice to me