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Clean place, great customer service, updated showers/bathroom. Stayed there 2 nights with a 1 year old and a 4 year old and wasn't scared to let them sleep in the bed. It was so clean I couldn't get over it. I couldn't ask for more for the price. Didn't have any aminties other than just being a room to stay in.
Friendly, pleasant staff and easy check-in. Great rates and convenient location. Very clean large rooms!
Can't beat the price, cleanliness, convenience and comfort We will be making the Deluxe Inn our planned stop when traveling between our homes in Florida and Pa.
The room was great. I loved the larger size refrigerator with separate freezer and microwave. The room was very clean and comfortable.
very clean fresh rooms and a great price for overnight stay
Overall we got a good deal on a hotel that is ideally located off 95. Courteous staff and comfortable beds. Older building/bathrooms. Overall very positive experience, we would stay there again.
Good, clean hotel. No issues.
The restaurant was nice the room service was pretty good. I also love the fact that their towels and bedding didn't have a burnt dryer smell I would have enjoyed the stay a little more if they didn't have such thin wall. I could hear everything in the hallway. They also do very early clean up. Who knocks on the door to clean at 9am?? Even if I had put the do not disturb sign I would have been disturbed by the knocking next door or across the hall.
Staff very friendly and helpful
The food and service at the restaurant was excellent. However, I asked for a quiet room. I was put away from elevators in the back of the building. I could hear noise from the power she'd housing the air conditioner. No magnifying mirror in bathroom Noise from the power shed.
The staff was courteous, and in general, helpful I missplaced my drivers license, and even though i had paid online, the front staff desk manager would not allow me to check in. I offered my business cards, to show my photo and information on my company's website, but to no avail. I finally found my driver license, so was able to stay at the hotel, but i would otherwise would have gone through a lot of hassle to find another hotel. Also the pool closed at 9:30, just when i was ready to use it, nd didn't open again till 9:30am, too late for me to use it.
Staff were great. Room was very nice and clean Noise from other rooms.
Super friendly staff. Very clean. Very comfortable.
Clean, big room, checkin and checkout was easy. A door separating the shower & toilet from the sink area did not close (we were there with kids). Parking was scarce.
Staff was friendly and room was clean. Breakfast was better than expected. Not a fan of exterior corridors, but was not an annoyance. There was a person outside begging for money as soon as we arrived. This was not a great start and made us uncomfortable.
I would absolutely recommend the Hampton Inn at I-95 in Fayetteville. Everything was very clean (old, but very well cleaned). I had to print off some papers and there was easy free access to a printer. The breakfast was typical hotel breakfast. The front desk workers were very welcoming and kind. They were also helpful. The hotel is old, but was well maintained - in about 10 years it will be considered "character" don't let other people's view of "dingy" sway you.
Clean. Breakfast area way too small. Not up to Hampton standards.
Location was great. Breakfast was good and the staff was very friendly. The lock on the door was broken and the room was very crowded.
Room was clean, and well stocked with towels and face cloths. Reception area was spotless and the staff was friendly. Would stay again if I was in the area.
Employees were very friendly AC in room needs to be repair. Only one air volume speed ( low). I would not remove the humidity in the room. Also the room had a mold smell
The staff was very nice and friendly. It's just an old, 60's style two story row type building no different than a motel 8. Everything about the place says, "this place should not cost me more than 60 bucks, tops." I felt the pictures I saw in the ad did not disclose the true age of the place. When I tried to take my shower there was no hot water. Old things break.
Staff friendly. Cleanliness was bad
Great price for great quality. Very comfortable and the hotel staff was wonderful. We wish that the beds were a little softer and that the breakfast had been open a little later.
Very clean rooms, pleasant staff N/A
nothing Please know that booking early and having a confirmation number is meaningless when you have a problem with these companies. I booked a NON-SMOKING room at this place 5 days before checking in. After a looong drive from Fla, I was eager to check in. When I got to the desk, one of the clerks was complaining about her job and shift hrs. Then she told me they only had a SMOKING room for us. While she was checking with the manager, 3 other people walked in and got keys to their rooms even though they said there was no non-smoking room for us. The 2 clerks blamed me for using Kayak/Get a Room instead of calling them directly. They also avoided responsibility by blaming Kayak for booking a room that wasn't available. They offered no options except to take the stinky room, get a refund for my payment or to go to a higher priced motel. I called Get a Room and they handed me off to Chana, a supv. He said since I was refusing the stinky room, his company was not responsible. I told him I booked and paid for a NON-SMOKING room and that is what I expected but it didn't matter to him. If we went to another motel and had to pay more, he said his policies and procedures would not cover the price difference even though we were the victims of this mistake Kayak and the motel caused. I was dismayed that both the motel and Kayak/GetaRoom were so eager to avoid responsibility for the problem they caused. I won't be spending $$ at this motel and Get a Room again and hope you consider the same thing unless they develop more traveler-oriented policies.
The staff was very courteous. Victoria was great!
I like the size of my room, the fact that there were tons of channels available on the television, the beds were super comfortable, and that there was underground parking. I did not like the customer service that I received. The staff did not seem like they were very happy to be working there. I did not feel appreciated.
Breakfast was horrible. I thought I was in an episode of Hells Kitchen
I booked it to attend a family wedding and it was conveniently located within minutes/miles of everywhere we needed to be.
Staff was very friendly and helpfull. It was a great place to stay, very comfortable and clean
It was clean, nice and quiet. A little far off the highway
Their beds were comfortable, rooms were clean. Over all a clean safe hotel. Would revisit n the future. Sheets were stained, after requesting a change, the bed was made up with same soiled sheets. After calling the front desk a hotel worker delivered the sheets at the door and left. Requiring us to make the change.poor service.
Location in relation to highway was good. We only stayed one night, so for one night, it was fine. People were very nice and helpful. Bar had nice servers and so did cafe. The breakfast buffet was nice too. Beds slept terribly. Also we got a king room and so did my in-laws. We had a pullout couch in our room and they didn't. We needed it for our two small kids, but it was odd that the rooms weren't all the same and the girl at the front desk told us that no rooms had pullout couches.
This Embassy Suites was a good price for this type of facilities. The morning meal was awesome, cooked to order. There were no trash containers around the outside sitting areas. Also there needs to be a covered area at one of the outside sitting areas, for the smokers.
Very clean and well appointed. Food was good and the pool was just what the kids needed. Sink had low water pressure.
Nice spacious room On the weekend we had a loud party next door and could hear everything. But overall great stay and convenient to shops and IMAX.
The staff was pleasant and helpful. Bed was comfortable. Great ammenities on site, pretty much an all-inclusive property for a traveler. Needs updating. Could not connect to wifi. The operator offered to send someone to the room to help but no one showed. The hair dryer did not work and there was no outlet to plug one of the bedside lamps into - why even bother to have the lamp there?
Service was great
Staff was friendly. It had beds. Red mold in shower and on curtain. Inconvenient elevators. Room felt like a sauna when I walked in. Very surprised this was a 3 star hotel. Not what I expect when paying over $100 for a room. Wi-Fi was slow, albeit free.
The staff was very nice on my visit. The layout of this motel. To To few elevators and once you get to your room you have to walk forever to get anywhere.
Okay location near highway. The room had a musty odor and really showed its age. I was too tired to complain but this was not good value for money. You'd be better off staying at a cheaper motel than this Holiday Inn unless you need the restaurant and bar in house. A/C did not work.
We were on the road for several hours on a trip that always seems somewhat stressful due to traffic and our getting older. I choose Holiday Inn because it seems to always be just right. Friendly service a friendly staff all complete the package to make for a pleasant stay. Thank you.
Worst place I ever stayed Clean that place, does not deserve 3 stars