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The King size bed was ok and the refrigerator in the room was a decent size. The shower was dingy with mildew on a few things including the shower head, the first room they tried to give us was supposed to be a non smoking room and smelled like someone had just smoked a pack an hour before.
This is an "okay" kind of place. Good for a weary tired traveler on a short stay. hot breakfast was nice. No hot water and the sink shot out air and popping noises. My wife and I had to take cold showers in the morning.
Staff was extremely polite and accommodating.
Walls were paper thin. We heard arguments from the room across the hall and sirens from the police station across the street.
Location is great for what we needed. Upcharge for wi-fi, escalators didn't work. elevators were VERY SLOW and useless when we needed to get out. Had to let two go by because they were full and then then took fire steps - which only opens to outside and is wired to an alarm which thankfully (or not?) didn't go off . Was told card key would get us out of the parking garage without paying which didn't happen. Cost me $12 to get out.
No proper guest enquiry service.
Great linen package Location Staff Bedroom cleanliness Parking Outdated dirty bathroom Tiny tub Running toilet Slowwwwww elevators $400.00 credit card hold Water pressure weak
Time for a renovation
Staff polite -- location great -- valets are super nice and accommodating. My husband ordered the room for my daughter & me as a room w/2 beds. Got to room only w/1 bed - we were moved though. He was also not told that Club Level closed on weekends. Really no purpose to stay Club. Expressed this concern to front desk & she pointed out there were more amenities, like a robe & extra toiletries. Only 1 robe (for 2 people) and no extra toiletries. She asked if we booked through an outside source & said oh, that's why you weren't told about club level. This was very disappointing to me. No reason at all to pay the extra for club level.
Nothing It was unclean, we found a dead mouse in the cabinet and old molded bread, there was a piece of braded hair that was in the hall way from the day we checked in and still there the day we checked out.
The front desk lady was somewhat nice. This place made me gag. I got hit up for money by 7 different people in the lobby and outside area. The staff was the only decent part of this stay. The front desk lady was nice enough, but the professionalism wasn't there. The room was smelly, dirty, and people were so loud and doing drug deals outside of my room. My son watched tv the whole time, and it was too late to change reservations. The sink leaked onto the floor so badly, and there was no plug for the bathtub. The bed was dirty, and bugs were all over the place. I will NEVER stay with this hotel ever again.
NOTHING. One word: ROACHES. This was the most disgusting hotel I've ever been in. I spent 5 minutes in the room and saw three roaches in the bathroom, on the microwave, and in the BED. I got a refund (which still hasn't gone through 2 days later) and left.
We checked in after booking online and the older lady who does not need to be working with the public grilled us with questions about why and what we were checking in for?? Got the room and ants all over the place so got a new room. Oh completely forgot about all the hood looms outside begging for your money and playing music super loud and probably selling crack cocaine!!!! Get a job!! When u drive up and see this u will remember this post and I told u so!!!!!
Price was good. Didn't like the roaches running everywhere. Hotel needs new management who can disinfect the place or tear down to start over. Econo Lodge or Wingate or Super 8 are the next best place to use Wyndham Rewards
No pool Thin walls
Infested with roaches and rude staff.
Nothing to like. Everything is wrong. You would need to wear shoes to walk on the carpet. Roaches in the bathroom. People who look like prostitutes in front of the building. It felt like 100 degrees in the hallway. The AC didn't work properly. So upset. Didn't even stay the night I paid for. Looked like I would catch VD if I slept on the bed.
I never went there because I saw some horrible reviews on TripAdvisor. They should manage their image better. Wyndham is taking a hit to their brand with these bad reviews.
Booked a Double room online, when I got there they told me it was just a single. Had to pay extra money to change it to a double. Then when I got to the new room it wasn't even clean. After several hours of waiting they finally let me know they were just going to put me in another room. Also the breakfast was the worst I have ever had in a hotel.
Nothing the place was terrible and the customer support I received from Kayak and Priceline was even worse Everything the place was dirty and out right disgusting DO NOT STAY HERE!
NOTHING ABSOLUTELY NOTHING BEDS HAD ROACHES IN THEM AND THEN THEY MOVED ME TO A SUPPOSEDLY SUITE WHERE THE TV WOULDN'T GO OFF AND THE PHONE IN THE ROOM DIDI NOT WORK I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN MY LIFE