The room and the friendly staff service was great. Especially the outstanding and friendly lady chef who prepared the breakfast meal. The food, beverages, cleanness and service provided by the chef were top notch. This was our 2nd stay at this location.
As much as we "did" enjoy our stay, there were a couple of items I would like to address. I was disappointed to discover we did not have a small ice box or a microwave in our room. To start we had little sleep with no food, beverage or rest prior to arriving at Best Western on July 20th. We started our day up at 1:30am to prepare for our road trip. By 6:00 am we arrived to within 20 miles East of Raleigh, we found the West bound traffic on I-40 was horrific bumper to bumper until our exit off at the I-440 exit. By the time we arrived at Best Western later that afternoon we were exhausted, due to our road trip and to my fiancee's numerous medical appointments & procedure earlier that day. After our check in we learned that a guest down the hallway from us had "2" large canine's in their room. So when anyone walked by the room the dogs would begin to bark excessively. After we obtained ice, we retired to our room and managed to obtain a meal, after which we turned in for the evening @ 5:30pm, hoping for nothing more than wonderful peace and quiet. Which we did manage to obtain for about 1 to 2 hours, after that we were woken up numerous times by loud and noisy talking guest, who opened and closed their room doors entirely to much. We would have called the front desk and complained if we were not so physically and mentally exhausted. The noise generated in the hallway seems to be amplified by small hallway. Regardless after 12:30am we were back up unable to rest any longer and began the task to prepare for our trip back home.