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The complementary breakfast was great and the room was really comfortable! Very close to downtown and had some great restaurants around it! There was a dirty towel left in the bathroom
There was a police officer stationed there all night. Everything else.
Hotel was great! The front counter staff was more than welcoming and said hello every morning on the way to the great continental breakfast that was always hot, well stocked and attended. The room had ample space and the bed was very comfortable. Had to ask the maid for replacement towel one morning and it was taken care of in no time. The bathroom was clean and the shower was very nice with good water pressure. The outdoor pool was a nice bonus and was very well cared for. A very nice place to stay with easy access back to I-440. The bathroom did not have the best ventilation, and on the more humid days it would stay damp for a while.
Modern, green conscious, staff was very friendly and we loved the suite set up. The free breakfast was so healthy and delicious
Plenty of room, was clean and quiet. I have no complaints
The staff members were so helpful and nice !! You cannot beat this place !! Had awesome time !! Free shuttle to airport and also the breakfast is luxury and restaurant food is legit !!!!
Location Confusion on parking...was attending a motorcycle event in the area
Friendly, staff at the front desk were very happy and helpful. We were able to check in when we arrived without delay. We felt safe and secure. The Rye restaurant offered a evening meal buffet special and it was great. Although the hotel was hosting multiple events, it did not feel overcrowded or too busy. Road closure preventing returning to hotel during the race. It would have been nice to show a hotel vouchered to gain access to a way/or escort to the parking area.
In City Center, helpful front desk staff, comfortable bed. Very high cost for City size. When asked was lied to about parking and Internet access. Was told that hotel parking was valet only for $30. This was wrong. You can self park for $12 though we parked one block away for $7. Also, was told Internet access was $10 per day. Lies. There was free Hotel 24 hour Internet Access for free, albeit slower but ok for email and general internet access. When we went to breakfast at 9am, there was no staff and we had to ask front desk and suddenly 6 staff members suddenly appeared. Not acceptable for this class of hotel. Breakfast was over priced for what you get.
Room was clean, staff was prompt. Location is great. Bedding/Pillows werent the quality I would had hoped for. Just a couple flat pillows on the bed.
I tried to cancel two weeks before my arrival, yet was still charged for my stay. That was because I booked with Kayak. I will never use kayak again.
I loved everything about this hotel! The staff was incredible-from the front desk to the maintenance people. The pool was the nicest hotel pool I have seen. Location could not have been better. I have no complaints about this hotel.
Room was big.
The rooms were very clean and up to date breakfast was fresh and tasted good (we ate early, though - not sure what it's like later in the morning) The staff was very friendly It was located right off the freeway in Cary which made accessing all different parts of the Raleigh area very easy This hotel neighbors an active train track
Clean hotel, very friendly staff, central location in Raleigh easy to connect to NC State & other places in the City No restaurants close by except McDonald's, ridiculously high minimum purchase for room-service