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We went to Raleigh NC, for a concert hotel room was clean, had extra towels, iron and breakfast had too many options Can't complain it was great
There was a police officer stationed there all night. Everything else.
Breakfast and big rooms Not applicable
Leaving Hairs on bedding, dried rice on counter, stains on bed, frn, and carpet.
Modern, green conscious, staff was very friendly and we loved the suite set up. The free breakfast was so healthy and delicious
It's a nice hotel The night shift workers looked at me like I don't supposed to be in their hotel. Then put me in a handicap room. Never reserved a handicap room but they put me in one.
Staff was extremely polite and accommodating.
Location is great for what we needed. Upcharge for wi-fi, escalators didn't work. elevators were VERY SLOW and useless when we needed to get out. Had to let two go by because they were full and then then took fire steps - which only opens to outside and is wired to an alarm which thankfully (or not?) didn't go off . Was told card key would get us out of the parking garage without paying which didn't happen. Cost me $12 to get out.
Great location for our purposes Easy check-in and check-out Starbucks in the lobby Excellent shower mattress a bit soft Will get a bigger bed next time
I tried to cancel two weeks before my arrival, yet was still charged for my stay. That was because I booked with Kayak. I will never use kayak again.