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Plenty of room, was clean and quiet. I have no complaints
It's a nice hotel The night shift workers looked at me like I don't supposed to be in their hotel. Then put me in a handicap room. Never reserved a handicap room but they put me in one.
The staff members were so helpful and nice !! You cannot beat this place !! Had awesome time !! Free shuttle to airport and also the breakfast is luxury and restaurant food is legit !!!!
I loved the cleanliness of the room and eating area. The food was really good. The hallway and rooms smelled fresh. Very close to lots of food and the mall was 8min away and the highway was 10 seconds away from the entrance. I would definitely stay again. As a solo female traveler I didn't feel 100% safe because I was in a suite which was in the back of the parking lot and there were people propping the door open and sitting in the hallways. I did like that you could only get in with a key card as long as no-one had the door propped open.
The beds were comfortable and the soundproofing with the outside was perfectly adequate (and necessary given the location at the interchange of I-440 and Route 1). The free included breakfast was pretty decent, too. Good selection of beverages and healthful and non-healthful options. The hot breakfast items varied from day to day, which is nice for multi-night stays. Free wi-fi worked without issue. Sounds traveled fairly easily from the adjoining room to ours, perhaps because there were shared doors that could allow them to be used by people traveling together. On one out of four nights, we were kept awake by the conversation of a group of men enjoying themselves until eleven or midnight, and on another out of the nights, we were awakened at 5:45 by conversation from wedding guests (a very large party was staying in multiple rooms up and down the hallway). The guests were not being obviously inconsiderate and probably had no idea how audible they were. Between them and the fairly loud AC unit, it was difficult to get enough sleep. Our other two nights were better. Possibly other rooms would not have suffered as much from this problem.
We went to Raleigh NC, for a concert hotel room was clean, had extra towels, iron and breakfast had too many options Can't complain it was great
In City Center, helpful front desk staff, comfortable bed. Very high cost for City size. When asked was lied to about parking and Internet access. Was told that hotel parking was valet only for $30. This was wrong. You can self park for $12 though we parked one block away for $7. Also, was told Internet access was $10 per day. Lies. There was free Hotel 24 hour Internet Access for free, albeit slower but ok for email and general internet access. When we went to breakfast at 9am, there was no staff and we had to ask front desk and suddenly 6 staff members suddenly appeared. Not acceptable for this class of hotel. Breakfast was over priced for what you get.
Location Confusion on parking...was attending a motorcycle event in the area
Friendly, staff at the front desk were very happy and helpful. We were able to check in when we arrived without delay. We felt safe and secure. The Rye restaurant offered a evening meal buffet special and it was great. Although the hotel was hosting multiple events, it did not feel overcrowded or too busy. Road closure preventing returning to hotel during the race. It would have been nice to show a hotel vouchered to gain access to a way/or escort to the parking area.
Good central location for the Raleigh area. Staff are polite and courteous. Beds are comfortable and clean. Good price on the wallet, but you know the saying.... Breakfast was....well, you might prefer to spend the money going out for that. Main elevator was frustratingly slow. 5 to 10 minute wait even though there are only 5 floors. No door whatsoever marking stairs. The other side of the hotel did have stairs, but not marked. The maid always forgot to replenish potty paper.
Leaving Hairs on bedding, dried rice on counter, stains on bed, frn, and carpet.
No fan in bathroom working
I loved everything about this hotel! The staff was incredible-from the front desk to the maintenance people. The pool was the nicest hotel pool I have seen. Location could not have been better. I have no complaints about this hotel.
Great location for our purposes Easy check-in and check-out Starbucks in the lobby Excellent shower mattress a bit soft Will get a bigger bed next time
In room dining and heated pool with spa. Price of meals.