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helpful, friendly staff. Great breakfast & pool no rollaway beds available External hallway door did not lock, due to parts on back order Was locked out of my room several times, due to faulty door lock. Even maintenance couldn't get in with master key
Very clean room, helpful & friendly staff, and great breakfast!
Spacious room, clean, everything functioned well, staff very friendly. Nothing to complain about. Amazing value for the price they ask.
We had Avery spacious room with bed and couch. the view was of Beach and it was nicely decorated. Would have liked more fruit and containers of yogurt at breakfast.
Clean, large room. Nice bathroom and shower Our room was near a busy section of hallway it seems and was occasionally a bit noisy.
Room was very clean, the view and staff great the facility a bit worn but it is an older building and to be expected Nothing
The whirlpool tub in the room and the excellent view. Breakfast had few options. Pool claimed to be heated but really wasn't.
We like the location, close to many activities. Hotel clean and employees warm and helpful. We have stayed here multiple times and have had a great experience each time! Thank you!
Excellent facilities with a lot of family things to do. Every little things cost money. No free breakfast.
Family room was comfortable with older children. Room did NOT smell clean nor fresh and housekeeping single attempt did not fix the odor. Extra charge on stay was corrected and still does not make me eager to return.
The water area was not a big as some other locations, IE no wave pool, fewer slides, but enough for our kids who are 6 and 9, not to be bored during our two day stay. Upon arrival, the lineup to check in was ridiculously long with only three employees working the desk. Both the male and female locker rooms smelled terribly and we're absolutely filthy. Guest services, once they answered the phone, could not care less. Rooms were run down but the bed was comfy. The pillows felt like old bricks. Trying to reach front desk was like playing a shell game: unwound call, they would eventually answer, out me in hold, I would get frustrated, hang up, call back, and this went in for three different voices until I finally went to the front desk for help. Cleaning ladies were great!
Beach was nice and views were beautiful. Staff we're very, very friendly and helpful. Way too many bugs around the patio doors and my daughter was terrified they were in the room. The breakfast set up and selection was less than ideal. We ended up getting food out.
Room, hot tub, pool and view were lovely. Staff was very nice.
Although we didn't have a beach view room (by our choice), this place is still super great and offers you plenty of opportunities/activities to enjoy the beach. Bed was super comfy. Staff was overall pleasant, pool/hot tub area is great AND offers an adults only enjoyment time from 10pm - 11pm. Even guests were super friendly and engaged in warm conversations with us. Would definitely recommend. Other than the inexperienced guest service receptionist when we checked in (she sent us to the wrong part of the resort but later found out by housekeeping staff that she was new), everything was to our liking.
location They had some wedding guests and they were partying in hallway till 2 am. Complained to front desk 2-3 times, they didn't do anything. So noisy and annoying.
Staff was friendly and efficient. View was fantastic. Rooms were very nice! Breakfast was of mediocre quality. Price was quite steep for a 3 star (it is an honest 3 star however!)