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The room was fairly clean with the exception of someones fake eyelashes on the floor which was pretty gross. The fact that my sister and I had a marathon early in the morning. The loud neighbors were rude and inconsiderate. I called security on them once, however they kept being loud. My sister and I got at most, an hour of sleep.
Room at night had big spotlights we weren't told about upon check out. Had to close drapes and it was still lighting up the room. Just terrible
My room was clean, smoke-free, quiet and on the 22nd floor. The elevators worked well, they had a key security. Couldn't go pass casino floor without key card. Free valet, in room service and breakfast pre-order. The staff was friendly and accommodating. I enjoyed my stay and will return! Room service and free valet
Great shower. Nice beds. Very friendly staff.
i liked the staff a lot, and the casino aspect no free breakfast? if i pay $200 a night for a room, i expect at least some fruit and cereal. but nothing other than coffee was provided.
The room is spacious. Along with great walk in showers. Great casino but seemed like dance club more than about shows or amenities. Wonderful employees very helpful and curtious. Valet is highly recommended. The slowness of elevators after a sporting event is a downer but small inconvenience. Few things that I noticed could be better. Lots of waisted space. Areas of casino seamed like could've been better. Wish they had shuttle to the two stadiums near by comerica park and ford field. Shuttle to and from airport rather than taxi would've been a great addition to the hotel. Overall 5 star hotel. Do wish they had all night buffet because most sporting events get out after their restaurants 11pm closing time but things that could be small upgrades to their hotel
I liked everything. The Shuttle Driver was a hoot. Everyone was very friendly and accommodating. I will be back.
The staff was very friendly and accommodating The room was very loud. Noises could be heard clearly from the hallway, next door and outside.
The hotel needs a complete renovation. The beds were so old and uncomfortable, we ended up checking out at 6:00 am after a sleepless night.
Die Betreuung der Mitarbeiter Die vorgenommene Renovierung des Hotels entspricht nicht dem oirginal Interieur. Keine Spur von der ehemaligen Einrichtung des Hotels. Es erinnert heute mehr an ein Einkaufszentrum als an ein Hotel. Das Image des Hotels ist jetzt nicht klar definiert (auch die Musik an der Bar). Es fehlt eine Stimmung und Charm des ehemaligen Cadillac Hotels.