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My wife and I celebrated our anniversary there. We had our kids with us the first night. The room was comfy and the kids enjoyed the playing the the pool. After dropping off the kids, we had a second night to ourselves. The staff were great and we loved the room.
I was traveling on business for a conference. My outbound flight was canceled due to bad weather, and I wasn't able to get in until the following evening which would make me miss the entire conference. So I called the hotel to explain my circumstances. However, the hotel has a strict no-refund policy no matter the situation. They were completely unwilling to provide a refund, partial refund or even a credit for another stay. Will avoid all Hilton hotels in the future....
The location was great. Everything was in walking distance of where we wanted to go. Great night Life too!
I was switched out of a room because it smelled musty/moldy. Food was good, but expensive, and I'm not accustomed to having to purchase coffe and breakfast when I travel. Amenities bottles seemed to be only partially full. Rooms were unremarkable, but clean. Staff was vacuuming my floor when I checked in around 5 pm. Internet slow, and again I'm not used to having to purchase a premium package for Internet. I'll stay in a cheaper hotel with better amenities and less focus on decor next time
Loved the super soft bed and unique design of the room. The lobby/bar was very inviting and the staff was friendly.
We were underwhelmed when we got to our room because the view out the window was another brick wall a few feet away. My girlfriend freaked out as she's claustrophobic.
We enjoyed our stay here very much. Short bicycle ride along river to downtown.
Everything under construction, lamp broken, dirt and smashed bugs on walls, navigating to room through hanging plastic, windows blocked out. The online info for the hotel indicates a luxurious property which is miles from the truth. We did complain and did receive a small discount but the experience was dismal.