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The room with a river view. The staff was excellent. They truly helped us in many ways. The quality of service was twice as good for half the price of many larger cities. Wonderful value. It has a great bar upstairs but it was nearly empty on a Friday night.
We had requested adjoined rooms for our group of 8 women. We were told twice that this would happen and it did not. The people in the room next to us complained about us talking late at night and the hotel manager threatened to kick us out. We did not even have a tv or radio on but women sitting around talking. They were extemely rude and we could not believe after all the wedding and party groups they have there on a saturday night they considered us a problem. I will not stay there again, the staff were extremely rude.
The lobby and common areas are beautiful and impressive. Our room was dated, smelled like a mix between cigarette smoke and mold.
Zentrale Lage Altes Hotel Nicht-Raucher-Zimmer, die nach Rauch stinken Lärmbelästigung durch Zimmernachbarn (keine Unterstützung des Hotels) Unmögliches Personal
großes Zimmer mit an und für sich guter Ausstattung sehr laut durch unmittelbare Autobahnnähe; (leerer) Kühlschrank superlaut;
I liked being close to the river and downtown. I plopped down on the bed when I got in the room and found 4 hairs. . . not my own. One was a pubic hair! They sent a maintenance guy to change the sheets and we helped him change them. The pillows were the worst pillows I have ever seen. Totally lumpy foam.
Nothing We exit the elevator after 13 hours of driving, with out two children (5 & 9), to razor blades, trash, construction debris, just a flat out disaster shoots down the entire hallway. A man says we shouldn't be here. I said ok, and headed back to the front. The Dest person says, it's ok, thanks for your patience!?!? W.T.F. !?!?!
not much..bad location rooms smelly..floor smelly..understaffed..bad location..no directions for sleep number bed
Location and staff Valet was over priced Facilities somewhat dated
The hotel was very clean and our room was great! Staff at the front desk were extremely rude during check in, even stopping me in the middle of talking to help another guest who came back up to the counter. The bell tower staff were also not very friendly. Elevators were slow due to "construction" (that was no where to be seen).
The slide in the swimming area. The slide hours are different than the pool hours, but this isn't posted anywhere. We specifically booked this hotel for our daughter to be able to enjoy the "water park", but it wasn't available for most of the day.
Location Run down, dirty, bad receptionist, lumpy small pillows, under bed never been vacuumed, housekeeping on phone while cleaning, no wonder room was dirty. Just bad. Never going back
rooms were not clean..tv did not work right. pool was not open all the time only at night. would not go there again