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Everything was Great As
Got a room upgrade for $10. Worth every penny and bed was unusually comfortable. Will hopefully get to stay again.
Everything! Clean and friendly! and NO bedbugs!!!
Nothing. I never stayed and received no refund. Called an 800 number and was denied. I never stayed because they didn't have any jacuzzi rooms left. Your site said whirlpool in room. They had none left, and Hampton said they could cancel on their end and apologized, but said I was on my own for a refund with you guys. I have booked Kayak rooms many times, and never had issues. Just threw $130 down the drain without a refund. If you can't rectify this I will be forced to never use your site.
Staff was friendly There was no refrigerator in the room
Whenever we use the Flint airport (which often is cheaper than Detroit), we stay at the Hampton Inn. It's a fantastic place. In our most recent stay, we checked in at 10:40 p.m. and needed to go to the airport. The shuttle wasn't running at that time but one of the staff members got it and brought me to the airport, even though it would have extended past the end of his shift. Excellent service! It's often the most expensive place to stay in Flint. I'll pay the extra for the great experience, though.
Location felt decently off the beaten path and safe, but close enough to both Flint and Flushing. Furniture was very nice and bed was comfortable. Room smelled a bit funny
The hotel was clean with a pool. Front desk receptionist, Kimesha was very friendly and helpful about things I wanted to do and the locations. Cracker Barrel was right next door. Baymont serves a nice continental breakfast free. They really need to fix and repair their air conditioning units. The front lobby was really, really warm. The poor receptionist was sweating buckets in the long sleeve uniform shirt. In my room it was warm too. I had to unplug the unit let it reset and then come back on. It kinda cooled off after a while but by it being so warm, that delayed me going to sleep. I had work business in the morning. In the morning a few people at breakfast complained about the rooms warm. Wasn't just my room.
I like that there was an option to check in early Selection at breakfast could've been better
Nothing! The price we paid for the area we were in! The bed was hard as a rock and the pillows were like sleeping on none at all! The pool was an indoor pool that was ice cold! We traveled here for our Anniversary and didn't enjoy our time here at all!
We were very happy with how clean or room was. The only complaint I have is the pillows are horrible! !
The staff were nice enough and the breakfast was standard. The refrigerator and air conditioning in the room didn't work The room was hot and uncomfortable both were on the coolest setting and barely worked, the fitness room was in dangerous disrepair.
the night staff (Drea) went out of her way to ensure my comfort. I was traveling because of a funeral that was out of state and her compassion blew me away. when i arrived back into MI my flight was delayed until 10 minutes prior to the last shuttle back to the hotel. she went out of her way to ensure i got to the hotel safely and that I had all the amenities necessary. I ran a resort for 5 years and i would have loved to have her on my staff. She truly cares about the guests and it shows! this hotel is in need of new carpet, drywall repair, tub and toilet replacements (all 3 rooms which i entered had leaking showers/tubs) couldn't stay in one room due to a noisy fridge, another room was missing the glass in the microwave. all rooms still smelled of cigarette smoke and michigan hasn't allowed smoking in hotel rooms in a long time. replacement of carpets would end this smokey smell. the eggs and sausage served at breakfast were awful (need a better quality precooked sausage and eggs).
Proximity to airport very good, Proximity to restaurants very good, Room size very good, Check-in very good, Bill-handling very good, In-room amenities (refrigerator, microwave, coffee pot, shampoo, conditioner, soap, number of towels) very good long hairs in tub, tub did not look clean, cover for fluorescent light in bathroom fell down of its own accord
The room was clean and the staff was extremely friendly and helpful!! The pool was working but the hot tub was broken. There were a lot of people smoking right outside the site entrance we used to get to our room and my brother in law was approached by a woman asking if he "needed any company for the night." She left once we informed the authorities were going to be called.
Good location Terribly smelly
1) Krystal - excellent desk manager 2) room size and cleanliness 3) access to swimming pool and exercise equipment 4) convenient to airport. 1) breakfast items running out regularly: sausage, egg patties, an hour or more before end of breakfast
location early church bellowing inconfernece room woke us up asked for late checkout. maid woke us up at 9am. told her we requested late checkout to let 2yo sleep from staying up late at funeral. She said I had to inform her directly. Really??? Took 35 minutes to check in with no line- front desk said computer system was down
thank you for being the staff ever.
My experience at this hotel was OK. The employees were very friendly. The only negative at the hotel was a sort of mouldy combined with a smoky smell in the room which was dedicated non smoking.Otherwise the continental breakfast was great and the shuttle service priceless.
stayed at this hotel after several bad experiences with other hotels in the area, everything is almost brand new from public areas to room, very friendly staff and security on premises one of the most important to me, rate is very reasonable
Room Not clean. Had to get Light Bulbs for the lamps. Should have gotten a discount a the least. VERY UNHAPPY
We were pleasantly surprised with these accomodations. The room was spacious, clean, and very comfortable. The location was exceptionally convenient for our business and easily accessible to restaurants and shopping areas.
Nice clean freshly remodeled hotel. The staff was friendly and helpful. The room was very clean, it looked new. The continental breakfast was typical for a hotel at this price, the tables were clean, the staff eager to please
I really enjoyed my stay at this hotel. It was clean, the staff friendly, and they served both a complimentary dinner and breakfast the next morning. Tons of bang for your buck! The toiletries were yummy as well - smelled like pumpkin! :) Comfortable beds and soft and firm pillows to boot! RECOMMEND THIS HOTEL!!!
Breakfast not served before 6:00. Some guests are working guests which must be on the job before lunch is served. Billed at government rate of $* government rate promised $*.
We were very pleased with the bed & pillows. Very comfortable and clean...we loved the white sheet idea for the comforter - reassures the customer that it is very clean and has been washed.
This a a newly renovated hotel. It is very nice inside, and the staff is friendly. It is clean and a nice place to stay. When I visit the area again I will make sure to stay in this hotel again.
The staff at this hotel really knows how to treat there guests. There breakfast bar hotess is #1 Keep it up...\nHotel looks as if it was just renovated. Beds are new and BEST night sleep in any hotel so far on them. \n
the hotel was nice and clean. It had good service and they were timely with my requests. The only thing that was a negative was the phones. They were a little annoying to figure out and mine were messed up as to the hardware itself. Other than that I was satisfied for the money.