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Got a room upgrade for $10. Worth every penny and bed was unusually comfortable. Will hopefully get to stay again.
Nothing. I never stayed and received no refund. Called an 800 number and was denied. I never stayed because they didn't have any jacuzzi rooms left. Your site said whirlpool in room. They had none left, and Hampton said they could cancel on their end and apologized, but said I was on my own for a refund with you guys. I have booked Kayak rooms many times, and never had issues. Just threw $130 down the drain without a refund. If you can't rectify this I will be forced to never use your site.
I like that there was an option to check in early Selection at breakfast could've been better
The staff were nice enough and the breakfast was standard. The refrigerator and air conditioning in the room didn't work The room was hot and uncomfortable both were on the coolest setting and barely worked, the fitness room was in dangerous disrepair.
We were pleasantly surprised with these accomodations. The room was spacious, clean, and very comfortable. The location was exceptionally convenient for our business and easily accessible to restaurants and shopping areas.
Breakfast not served before 6:00. Some guests are working guests which must be on the job before lunch is served. Billed at government rate of $* government rate promised $*.
thank you for being the staff ever.
We were very pleased with the bed & pillows. Very comfortable and clean...we loved the white sheet idea for the comforter - reassures the customer that it is very clean and has been washed.
Room Not clean. Had to get Light Bulbs for the lamps. Should have gotten a discount a the least. VERY UNHAPPY
The room was clean and the staff was extremely friendly and helpful!! The pool was working but the hot tub was broken. There were a lot of people smoking right outside the site entrance we used to get to our room and my brother in law was approached by a woman asking if he "needed any company for the night." She left once we informed the authorities were going to be called.
location early church bellowing inconfernece room woke us up asked for late checkout. maid woke us up at 9am. told her we requested late checkout to let 2yo sleep from staying up late at funeral. She said I had to inform her directly. Really??? Took 35 minutes to check in with no line- front desk said computer system was down