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Staff was friendly There was no refrigerator in the room
Whenever we use the Flint airport (which often is cheaper than Detroit), we stay at the Hampton Inn. It's a fantastic place. In our most recent stay, we checked in at 10:40 p.m. and needed to go to the airport. The shuttle wasn't running at that time but one of the staff members got it and brought me to the airport, even though it would have extended past the end of his shift. Excellent service! It's often the most expensive place to stay in Flint. I'll pay the extra for the great experience, though.
Got a room upgrade for $10. Worth every penny and bed was unusually comfortable. Will hopefully get to stay again.
Location felt decently off the beaten path and safe, but close enough to both Flint and Flushing. Furniture was very nice and bed was comfortable. Room smelled a bit funny
The staff were nice enough and the breakfast was standard. The refrigerator and air conditioning in the room didn't work The room was hot and uncomfortable both were on the coolest setting and barely worked, the fitness room was in dangerous disrepair.
I like that there was an option to check in early Selection at breakfast could've been better
thank you for being the staff ever.
My experience at this hotel was OK. The employees were very friendly. The only negative at the hotel was a sort of mouldy combined with a smoky smell in the room which was dedicated non smoking.Otherwise the continental breakfast was great and the shuttle service priceless.
We were pleasantly surprised with these accomodations. The room was spacious, clean, and very comfortable. The location was exceptionally convenient for our business and easily accessible to restaurants and shopping areas.
1) Krystal - excellent desk manager 2) room size and cleanliness 3) access to swimming pool and exercise equipment 4) convenient to airport. 1) breakfast items running out regularly: sausage, egg patties, an hour or more before end of breakfast
The room was clean and the staff was extremely friendly and helpful!! The pool was working but the hot tub was broken. There were a lot of people smoking right outside the site entrance we used to get to our room and my brother in law was approached by a woman asking if he "needed any company for the night." She left once we informed the authorities were going to be called.
the night staff (Drea) went out of her way to ensure my comfort. I was traveling because of a funeral that was out of state and her compassion blew me away. when i arrived back into MI my flight was delayed until 10 minutes prior to the last shuttle back to the hotel. she went out of her way to ensure i got to the hotel safely and that I had all the amenities necessary. I ran a resort for 5 years and i would have loved to have her on my staff. She truly cares about the guests and it shows! this hotel is in need of new carpet, drywall repair, tub and toilet replacements (all 3 rooms which i entered had leaking showers/tubs) couldn't stay in one room due to a noisy fridge, another room was missing the glass in the microwave. all rooms still smelled of cigarette smoke and michigan hasn't allowed smoking in hotel rooms in a long time. replacement of carpets would end this smokey smell. the eggs and sausage served at breakfast were awful (need a better quality precooked sausage and eggs).