Möchten Sie als Ihre Standardwährung festlegen oder nur für diese Sitzung behalten?
Nothing I would recommend this hotel. It was centrally located in downtown Kalamazoo MI. My husband is a retired Delta pilot who has traveled the world and he rated our stay at the hotel, excellent! He ordered room service while we were there and the food was delicious.
Very low hot water pressure in shower, did not deliver chocolate strawberries to my room like they were supposed to
160.00 a night on a weekend? 15 a day for parking?
Luxury hotel. Restaurants on floor level. Hair in tub.
its down town, close to everything. staff was great. very clean. rooms were kind of small and the walls were thin you can hear everyone in the halls and the rooms on either side.
My adult daughter did not sleep well because sound carried via room vent from room next door.
Location, walking distance to food, drinks, shopping Cost, plumbing issues, elevators, sound issues. Super expensive, but the location is great. It's the only hotel in the heart of downtown, that's why they gouge ya. Jerks.
We loved everything. The bed was so cozy, the sheets were super soft. The ceiling was hand detailed painted. The staff were extremely helpful and sweet. The food was simply delicious. This experience was so amazing we won't ever be able to stay at a boring old hotel again. We loved everything. There wasn't anything we didn't like. We have no complaints.
How uncomfortable I felt using the jet tub. I wish there was a way to know that they actually clean them thoroughly. I went down to the front desk to get sanitizer myself. Half the reason we came was for the jacuzzi, and the jets didn't even work.
Remote control was wrapped in plastic, had hd tv but they didn't spring for had channels, couch dirty
Found an large-ish piece of trash (that was unidentifiable, but resembled seaweed balled up in a clump) under the bed skirt around midnight. Brought it down to the nighttime desk clerk who did give me a $10 discount off the room. Thought my worries were over. Was I wrong. I was awoken around 1am by very angry men swearing at each other and repeatedly slamming another man against my closed (and thankfully, locked) hotel door. This went on for about 5-10 minutes. As a woman staying by herself, I was quite scared. The next morning, I told the manager I would be canceling the rest of my stay due to the situation last night. She proceeded to tell me that the men who were outside my door last night were frequent customers, and that "they were perfectly harmless, but you didn't know that". Worst customer service I've ever had and worst hotel stay ever.
Rooms were large The pool was disgusting and looked like it had not had a good cleaning in a long time. The bed was like sleeping on a rock and tge pillows were lumpy and not comfortable at all. Overall very disappointed
Great hot tub
Clean,quite room, Good breakfast. Ideal location for access to family and the highway. Liked the fact that workout room was available. Great room location, high floor away from the elevstor. Our was a hot tub room. Even though it was a suite we did not have a table or a sofa.
Was very clean and nice pool and jacuzzi everyone where nice I lot a kid and to much noise and the hole way kid where nakking at the doors
I felt I was listened too when I had an issue. The room size was very nice (double queen size room) The pool heater was broke and the water was very cold. My youngest had blue lips.
Room was large and we needed the pull out couch. Room was not very clean, shower didn't work (dribbled out and made horrible screeching noise when turned to hot.) Metal trim on headboard was hanging off, nasty. Pool was small and hot tub was disgusting, seats covered in yellow grime.
Nicely updated design of the room colors and bed linens. Attention to room details needs to improve. The room we stayed in (316) had grout missing between the floor tiles in the bathroom. The main light in the room didn't come on, but just flickered. The light fixture in the bathroom was falling off on one side. The mattress was not firm but lumpy (but was somewhat mitigated by the soft mattress topper). all of this I could have lived with better had the the price not been so out of line with what we are used to spending for much better maintained facilities--which would be more in the $80 a night range. As it was we got a "deal" through Kayak on the room for just $113 for the night as opposed to the $135 a night we would have had to pay when I contacted the hotel directly.
Breakfast. Gym. No ice machine apparent on second floor. Slow clogged sink. in kitchenette Shower curtain too short and missing magnets.
Very convenient location to where we were visiting friends, restaurants, stores Bedding was dirty. Received dirty washcloths from housekeeping (looked like cleaning rags). Left our brand new phone charger in the room after checkout and nobody from housekeeping turned it in.
NOISE that impacted my sleep so much it ruined my days in Kzoo
Very loud, walls are paper thin. Would have had a better night sleep in my car in the parking lot.
Very clean Comfortable beds Staff was very welcoming and positive New hotel Room was small but had everything we needed Excellent price Late check out of noon instead of 11 like most places Right off the highway near Kzoo THe only reason why I didn't give this place 5/5 is the walls are very thin. We could hear a lot of what was going on in the rooms above and on each side of us.
The staff was extremely friendly and helpful. We arrived after midnight and the front desk spent time suggesting places for my sister and I to visit the next day, even though it was very late. Also, the beds were very comfy and stocked with plenty of pillows. Overall, very happy with my stay.
Relatively clean, nice place to stay for a night or two. We were placed in the corner on the bottom floor and, particularly on Thursday night it was quite loud (I'm fairly certain it was the room above us that was having rather loud intercourse). You could hear every time someone flushed their toilet, which was typical, but could be obnoxious for some. I also found the bed a tad firm, but this is also a personal preference rather than an actual problem with the hotel as a whole.
Bed was comfortable
Pergo floors instead of carpet, BUT they were very dirty. Good for traveling with pets. They obviously dosed the rooms with Febreeze, which I am very allergic to. Had to switch rooms after instant asthma attack, and leave the door open with the fans on full force for an hour plus. Then, in the morning, instead of the wakeup call I'd asked for, I awoke to the smell of cigarette smoke coming in the fan blowing outside air in. Obviously, my neighbor was getting his first cig of the day in, outside my room. Later, they both retreated to their car for a smoke, which meant their car exhaust filled my room. I shut the fan off at that point, of course. Not cool, especially for anyone with respiratory issues. Naively, I thought "100% Smoke Free!" indicated a commitment to better breathing practices on the corporate level, but it's just a marketing gimmick. Very disappointed.
had a bed and tv I checked in and made my way to the room, which smelled like smoke and/or mold, immediately I started getting headaches and sneezing. Many people were smoking outside and AC was on, so I think it was drawing in outside air. There were also dirt piles in the corners, and toilet was in bad shape. Went in for a refund, and they asked if I wanted to see another room. The second room didn't smell as bad, so I took it.
Staff was friendly, quiet, close to alot. That breakfast want available for the price.
My room was big and comfortable and well-kept. The rooms have recently been renovated and feature hardwood floors and new dressers and beds, The clerk was very helpful and friendly and amusing. Great place for the value. TV was on the small side. Shower hardware was a little old. Otherwise, everything was great.
This is not my first stay but was the worst. My young brother in law left an item in the room and when we xame back for it they said it wasn't there and wouldn't let us go check ourselves. We knew we left ut on the bed so someone there kept it.
Very quiet and close to dinning. Price was right. No outdoor electric outlets.
Rooms were not very clean
Not clean, cold hardwood floors, best to wear socks...or for safety's sake, hip waders...when walking around the room. "Free" wifi was slower than the old 56K dial-up modems, couldn't even get enough signal strength (AT&T) to make telephone calls. Upon checking out early, the desk clerk didn't even ask why - I assume this thing happens to them a lot. For a few dollars more, I checked into Microtel by Wyndham on the west side of Kalamazoo. Clean, modern, well-appointed, working wifi, free continental breakfast. Worth it!
Loved the room. People there very nice. Convenient to expressway. Tv sucked. Snowy picture.
Nothing Heater, bed, supplements
Very nice kitchen, loved the bigger refrigerator. Bed was incredibly comfortable. Breakfast was fantastic, best I've seen in a hotel. Pool and jacuzzi were out of order the whole weekend. They were one of the big selling points for me on this hotel and we never got to use them. Hallway down by pool reeked of marijuana. Went to leave Saturday evening and the car next to us had two guys smoking a joint in it. Couldn't go in or out of the front door without walking through a bunch of people smoking.