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Loved the restaurant and the staff. When my son booked the room the info stated there was a free breakfast but there wasn't.
Decent place to stay and staff is very nice, but being more expensive than the other hotels in the area, I thought it'd have more to offer. Very tiny bathroom, pretty run down looking
Staff was great Room was a bit run down. Shower drain stopped up. Gave us a room next to one they were doing major construction on, so very loud.
It has a very warm and hard working staff at the reception. Huge Rock garden with couches to sit around and relax. Free WiFi, without any password or signing in. Indoor heated swimming pool. Kuerig machine and cups available in each room. Buttons to call elevator were not working properly. Carpets inside the elevator was dirty.
Front desk staff was helpful in recommending resturants No working ice machine. Was given "handycapped room which I did not need or request. Toilet "chair" legs had rusted all over bathroom floor
Location proximity to UofM Hospital is good in spite of road construction which is out of their control. Breakfast was good. Price was very good for the area but overpriced in regards to the overall facility. I would also highly recommend Zingerman's Roadhouse a few blocks from the hotel for dining. DO NOT eat at hotel except "free" breakfast. Poor parking layout. First set of key cards didn't work so I had to go back down to front desk and then when I came back from the hospital for my second nights stay the second set they gave me the first night didn't work so I had to walk back down to front desk. Only functional ice machine was 4th floor. The bar was unable to make a basic Manhattan. The patty melt I got the 1st night was so greasy I barely ate a third of it. (didn't eat there again during my 3 day stay. Business center never had internet connection while I was there. Limited TV channels with no guide. Guide in info book in room was totally wrong. Dirty glasses left in room, ice bucket not cleaned or bag replaced.
Adequate parking Paint chipping off walls, slight musty smell in hotel, housekeeper knocked on door at 10am and told us to check out (check out is at 11am)
At least we had a place to stay on a busy football Saturday. This facility is in major need of overhaul. It is dated, dirty, and has several areas in need of repair.
Room was clean & staff punctual. Ideal location and close to major highway Excessive price for dated facility. Free breakfast was so so...not much to choose from
It was clean and staff was nice Our room was given to someone else. We were tired and it was frustrating to have a delay in getting a room. The desk clerk was very nice and apologetic for the situation. The Inn was very clean and nicely decorated, but the traffic noise was such that it interrupted our sleep
Pricing was appealing limited breakfast staff was not very attentive- rude abrupt at check in
Inexpensive and clean. Friendly, helpful staff. Free breakfast. Reasonably quiet despite being full. We did have to wait for the breakfast area to clear before we could get anywhere near it. Two separate sports teams (a volleyball and a swim team) had all their groups eating at 8am.
Clean and quiet Charges $3 for coffee in the lobby. What hotel does that nowadays? I went out to Tim hortons and bought one cheaper.
My reservation got messed but because of a third party website but they took care of everything for me very quickly and professionally. The room and beds were awesome as well. I would definitely stay at this hotel again
Clean Friendly helpful staff Nice rooms Hotel Bar One of the best hotel breakfasts Shuttle service Pricey Breakfast is not free