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The view was nice The towels were dirty and looked like they had blood on them. There were no shampoos in the bathroom and the conditioner bottles were empty. Looks like they didn't do a room service. The walls are not soundproof and you could hear the next door guest talking on her phone at 5 AM. Very noisy place.
Room was clean and seemed updated. Full size fridge in room. Nice bar, lunge and restaurant. Pool/spa is usable. There is an outdoor area with artificial grass with lots of seating. Thats a great place to relax outdoors. Pool table and ping-pong table are a nice touch too. Staff was friendly and were quite accommodating with early checkin / late checkout. Location and folks in and around the waterfront park look a little dicey. Fortunately, with all the options at the hotel you dont really need to step out.
Bed & River view Location, noise & bleach smell
Stockton has a great waterfront and this hotel captures that beauty. We stayed in the "King Suite", and it was roomy with an abundance of windows. Newer style is nice and the staff was nice, but not very competent. Asked for a late check out and it was granted after more than two calls. Stay here at your own risk -- this is not the kind of place you'd want to venture out and walk around. The "King Suite" is basically two separate rooms at the end of a hallway. The room looked like it had been unkept and most of the carpet is stained.. and we found small bugs on our bedding (after we'd slept there). There's a hallway light that is part of the main lighting system, so it never turns off. Older style toilet, ours overflowed twice.
Easy freeway access, centrally located, clean room The hotel doubles as college dorms when school is in and can become loud.
Nice Blue wallpaper in Bathroom Nice Blue Bedding In summer, courtyard would have been great for reading outdoors Restaurant onsite Big refrigerator and microwave Large TV radio/CD player Double paned sliding doors Good value Large room Good enough if all you want is a fairly decent place to stay overnight. Too modern a feel, IE: no carpeting, only cream colored ceramic tile, very cold looking, not to mention hard cold surface to walk on. No dresser, small 48" desk with 3 small drawers No chair to sit in, small bench only 1 tiny hook in bathroom to hold towels, only hand towels would fit due to smallness of hooks. No hook/towel racks for bath towel, had to put bath towel on floor next to shower as had a 3/4 clear glass partition to keep water in the shower which went to ceiling so couldn't hang towel on that. Receptionists were nice, but gave no information on parking, if there was a restaurant on sight, I had to ask. Hall carpet very dirty and stained throughout the whole hallway. Top floors rented out to University students. Possibly in summer, regular customers have access to those, better view I'm sure. Extremely strong disinfectant smell throughout the hall and in the room, a BIG turnoff. Neighborhood kind of iffy, homeless man was walking across the entrance outside when I arrived Shower mat too long and covered the drain hole in the center of the shower, had to move it around to drain the water as I showered. A little hard to find location The bright stainless steel faucets in bathroom had spots on them were they hadn't been wiped clean. Doubtful I will stay here again. The cons outweighed the pros
The room was very nice, comforters a bit big, but overall very nice. Huge bathroom, wow. Location. Other than being next to the waterfront and directly across the street from the coliseum, the location was horrible. The limited menu in the inside restaurant with the high prices was discouraging. Tried to go find something close as an alternative, not. The delapitated downtown section offered no real alternatives for food options. So, reluctantly having no feeling of choice but to stay at the hotel to eat and paying 40 dollars for a quick lunch was a bummer.
Nice and clean with secure parking lot. Nice sized room with comfortable beds. Nice grounds with waterfront view of a waterway. Nice outdoor sitting areas with comfortable lounge chairs and fire pits. Great place for some conversation and an evening adult beverage
The room was great. Very clean, modern, and welcoming. Will definitely make my way back; as long as a great deal comes up again. I could tell the receptionist was having a rather hectic day, and was a little snappy. Can't do much about peoples attitudes, but that was a little offsetting. Maybe some more support for her from her staff would have alleviated the load.
The courtyard/pool area was pretty. Our room was comfortable. It was okay for an overnight stay on a road trip after12+ hours on the road, but it's in a bad, rundown (scary) area. We almost kept driving, but had prepaid for our room. It was so noisy that we had to keep the fan and a/c on all night to drown out the loud music and we weren't able to get much sleep.
Everything was great!!!!!
The waterfront is located near a college/crime area yet it provides the security and serenity. The room deposit and the cable selection is not good... But if completely bored and you don't want to go to the movies rent the one you most want because your paying a couples price!! I don't like that the clerks seem to harbor the rooms with a view even with prepaid reservations. In fact one clerk blatantly lied and on my next trip the new clerk was extremely nice. The two men clerks are not personable at ALL
Breakfast was awesome clean room Location
Small pillows very uncomfortable. They shrank since our last visit. Left a kink in my neck
Our stay was uneventful. Nothing stood out as WOW but when you think of it that is exactly what you want. Any and all issues were handled very quickly and without effort on our part. All our plans for the vacation were not affected by where we were staying. We knew that all would be safe and secure in what was left in the room and that when we returned the room was cleaned and rejuvenated to look like as if you first got there. Pleasant stay and Recommended.
It smelled, seedy and Internet didn't wirk
Staff very redpectful. Full breakfast was good. Worth every penny.
* free drink at the bar * friendly staff * free hot breakfast * large, clean room * large tv * fridge, microwave * loud A/C/heater * music from 7 am outside * mattress: too firm * very thin blanket * no extra blankets
This was the first hotel that didn't have bedbugs in their reviews. It turns out it was very clean.
Surprising nice. Room and bed Greg. Breakfast excellent. Location was questionable at first. Ok I end.
Staff was really kind and helpful. They displayed true customer service.
Pool & hot tub were empty in the morning & thoroughly enjoyed using Pillows were square & hard
Close to uop Friendly staff Long check in line Room smelled Exterior not inviting
Many high-end features in room such as granite countertops in bathroom and on mini-refrigerator cabinet, opaque glass bathroom door, decorative panels setting off the window treatments, extremely comfortable bedding, in-room programmable safe,etc. The room itself was a little small. The bathroom was especially small, almost reminiscent of a cruise ship bathroom!
Had a perfect stay at the Stockton Hilton for the price. Would definitely recommend staying there over any other places in the area.
nice setting poor restaurant and poor check in people across the board
they could not find my 2 nd day becase it said wasted one hr one phone to fix staff refuse to help they said i should of made reservation derctlu with them incopedent as my english writing
Nice hotel. Staff very friendly and helpful. No
Indoors quiet secluded!!! she's awesome!!! She made me feel comfirtable and personable ðŸ˜ƒ Short staff @ rest bar on a Friday night.
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The lobby was very nice and the staff was pleasant. There was a security guard on duty outside the front of the hotel which made me feel safer getting out at 2:00 a.m. I booked a room on the executive floor and was disappointed. The room was small, the bathroom was tiny and did not have a fan, and the refrigerator did not work. I paid extra for the nicer room and felt like the room was mediocre at best.
The comfortable bed and cleanliness The staff seemed either incompetent or did not care.
Was in nice area very friendly hotel. Staff was very nice. No!
Good location, parking was well-lit. Easy and fast check in.
Rooms can be made dark in the middle of the day. Beds are comfortable and the staff was friendly. I didn't notice any noise from my neighbors or the highway. It is not very close to bus lines. Breakfast was kind of weak and the building is a little bit hokey.
Comfy bed Dirty floor
Family atmosphere. Clean room. Great deal through kayak. Pool was great. My bathtub faucet was dripping when I first arrived. Knowing the water shortage in CA, I told front desk and maintenance fixed it. On a street with lots of chain restaurants, malls, and driving distance of Wal-Mart and Target. Old Spaghetti Factory and Starbucks right next door with In-N-Out across the street. Breakfast was minimal (cereal, apples, muffins, bagels, waffles, boiled eggs, yogurt, toast). The motorized chair for the pool wasn't working so man in wheelchair couldn't use it. I could smell cigarette smoke in my room either from a past customer or staff member of hotel even though it was a non-smoking room. Definitely liveable with the smell.
Location was good for access to the Stockton Arena. Staff was decent. Moldy bathroom, cigarette burns in the coverlet (in a non-smoking room), key card access only worked half the time. The place needs maintenance overall. Rooms are subpar on cleanliness, nothing specific they just feel dirty. Didn't even dare to try the pool.
They're doing a lot to improve this motel in every area. I was impressed by the attentive front desk, security and housekeeping staff. After a long day of travel and disappointment Howard Johnson Stockton was a true gem to find. The King Suite was warmly decorated and clean. TV worked great. Highly recommend! Pillows could be upgraded.
Nothing it was terrible! Atmosphere, people working there were dirty and low class, rooms, decor of rooms, furniture in rooms, amenities, housekeeping, electronic doors malfunction everyday. Everything and anything.
The mattress quality was good - other than that the bed spread was stained an had multiple cigarette burns in it. When we arrived we found out that they had given our rooms away, after calls to Kayak they put us in the 2 most disgusting rooms I've ever seen. They had not been cleaned, we found dirty under wear and a dirty sock. The bedding and carpets were stained and un serviced. We had to ask for TP & Towels. There was exposed wiring, electrical boxes hanging out of the walls. Electrical with tape and wire nuts exposed, no phone, no microwave and no Fridge. as advertised. The bathrooms hadn't been cleaned, the towel rack was pulled from the wall and on the floor. The front door was damaged and poorly repaired. They never officially checked us in, no credit card, no ID, no filling out paperwork just gave us room keys. I've never had an experience like this and I travel a lot. I took pictures if any one is interested. Don't go there ever!!! Will be filing a complaint with the city of San Jose - Health hazard! Safety Hazard! Guranteed disgust!
Staff as soon as we walked in the lobby. The layout of the lobby/bar area. Our room was excellent and wished we could have stayed a few more nights. Check in/check out so easy. Loved It!!! The bar closing at 10PM may have been the only downside of our visit.
friendly staff, resturaunt and bar was just what we needed after a long day of travel. We wanted 2 rooms but the hotel was sold out so the front desk Rep. accomidated us with a larger room & pullout bed already made for us and it was very comfortable no
Quiet, late check out, friendly staff Scratchy towels, no extra amenities, cost more then comparable hotels with nothing above standards to set them apart.
Location, staff, overall experience. The toilet wasn't cleaned in the first room, BUT went back down to the front desk and the clerk was very, very apologetic and put me in a clean room with complimentary beverage.
Location I booked a king room and was given a room with 2 double beds. I passed on another hotel that was $10 cheaper because it only offered 2 double beds. Explained to the clerk, he said he did not have any other rooms.
Very clean room and friendly staff. N/A
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Very well kept. Staff is extremely welcoming and helpful. Convenient location.
The public spaces were very good. i booked a room with a king bed, and I didn't get the room that i booked.
location, room size A little noisy from other guests
This was my first time staying at a Marriott Hotel. Decided to stay here because the Hilton was $--- more per night. I'm glad I stayed, friendly staff and very clean room with plenty of towels! no
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