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The historic building, the way it's converted to a hospital. It gives you a good feeling.
The heating systems were off and on, including bouts of cold and hot water in the showers. The food at the grill and their main restaurant was Okay, but nothing to get excited about.
For the good, first would be the beds and pillows. They were very comfortable and I slept well each night. The room was neat and clean. The public parts of the hotel were well kept and inviting. The location of the hotel was decent, only about a mile from downtown. It's an easy ride to downtown as well. I read several negative reviews of the on site restaurant. Although I only had breakfast there, I would disagree with those reviews. The breakfast menu pretty standard for the north. The food was prepared well. The service was quick, without feeling rushed. Our server was pleasant and engaging. And I felt that the pricing was comparable to what you would at an off site diner. Definitely not gouging.
I was told my room was not available when I went to check in at 11pm.
The employees at the Hampton at Montage Mountain couldn't have been nicer to us. All very pleasant and helpful, from letting my husband keep his bicycle in a safe place to giving us directions to Scranton the following morning.
Nothing. We weren't there long enough.
Room was spacious and comfortable.
$15 for glass of wine Wifi not working