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sehr angenehme und ruhige Atmosphäre im gesamten Hotel, freundliche und sehr zuvorkommende Mitarbeiter kein Kühlschrank im Zimmer
super zentrale Lage, gutes Preis-Leistungsverhältnis, modern eingerichtet erzwungener check in und out am computer
grosses Zimmer mit hohen Decken zentrale Lage, alles war zu Fuss zu erlaufen der Italienier im Hause ist sehr empfehlenswert und nicht allzu teuer Zimmer war recht dunkel, da ein kleines Fenster in einer Nische war Zwei Fahrstühle sind zu wenig
Sehr schick und komfortabel eingerichtetes Zimmer, tadellos sauber, Lage kaum zu überbieten, top Preis-Leistungsverhältnis Die Mitarbeiter an der Rezeption wussten nichts von unserer Buchung über booking.com. Wir wissen allerdings nicht, an wem der Fehler lag - booking.com oder Club Quarters. Letztendlich hat es aber funktioniert.
Sehr freundliche und aufmerksame Mitarbeiter, schnelles Check-in und schnelles Check-out, zentrale Lage in der City. Etliche Frühstücks-Restaurants in unmittelbarer Nähe. Kein Frühstück im Preis inbegriffen (in den USA üblich), ausserdem werden etliche taxes (City occupancy tax, State occupancy tax, Hotel occupancy tax, zusammen etwa 15%) auf den Zimmerpreis aufgeschlagen. Bitte Hinweis!!!
Sehr gute Lage, saubere Zimmer, nettes Personal, Frühstück war nicht includiert aber im Hotelrestaurant in guter Qualität erhältlich.Praktisch und unkompliziert, für Städtereise eine gute Wahl!
freundliches Personal, kostenloser Internetzugang, Sauberkeit, die Zimmer sind nicht so klein wie in den Gästebewertungen beschreiben. wir wohnten im 8. Stock und der Straßenlärm war trotzdem nicht zu überhören. Das im Januar 08 gebuchte Zimmer (Standard Zimmer mit Doppelbett) stand nicht zur Verfügung. Wir bekamen ein Standard Zimmer mit Queensize-Bett
Zentrale Lage, schöne Zimmer, preiswert, guter Service
Lage mitten im Zentrum der Stadt machen es zu einem idealen Ausgangspunkt fuer business und zum Sshoppen. Auch die angegliederte Bar und das Restaurant Davio sind sehr gut. Fruestuecken laeest sich hingegen besser in einem der vielen angrenzenden shops. Gut zudem die permanente Veruegbarkeit von Wasser und Kaffee. Ueberall WiFi. Die Zimmer sind recht klein und die Fenster sind schlecht gegen Wind und Laerm isoliert.
The hotel does not offer Reward points when I book through Kayak
Clean, quiet, location No hot tub in the pool area
Great location, beautiful pool (with very accommodating hours) and clean & comfortable room. Very friendly, helpful staff.
Central location, clean rooms, many hotel amenities, ease of check in and check out, responsive stadd. Room too small. Was told I would get two Queen beds and larger room and did not receive. Terrible view of construction site.
Hot apple cider in the lobby was a nice touch. Complimentary Wi-Fi not included?! Considering the room rates, I found this outrageous. Felt like a 3rd world country.
Our room was very large! Especially for for hotel in the middle of a major city. Very high ceiling and tall windows made for a comfortable stay. Long walk from lobby to rooms and viva versa. Stairway was very dirty.
Too big if anything. 8 minutes to get to/from room
Sizable room with modern amenities with a very comfortable bed and pillows. Friendly, helpful staff. Great workout room. Convenient central location. Large, sociable bar and lounge area. There was a stain on my sheets; could tell that it was something that had been washed/dried into place, but still a little disappointing for a hotel chain of this quality. I was given a room accessible for persons with disabilities, which I was fine with, but was not asked by the check-in staff first. The only downside to the accessible room was that the doorless, tubless shower got water all over the bathroom floor and soaked the bathmat regardless of how I adjusted the shower-head. Really, these are just minor inconveniences from an otherwise great hotel. Would definitely come back.
GREAT LOCATION ROOMS WERE NOT CLEANED WELL. TOILET WAS USED AND NOT CLEANED PROPERLY. PEOPLE NEXT DOOR TOO LOUD, TOO LATE...
Location is good. Beds not comfortable at all. Internet didn't work, unacceptable considering there is a extra charge Keep a bottle of water in the room!!
Staff was excellent. Location great for location to market and historic visit to Philadelphia.
The room was very clean and our stay was pleasant. The hotel is the place to stay if attending an event at the civic center.
Perfect location! Right in the heart of historic Philadelphia with plenty to do within walking distance! Staff was helpful with everything requested Bathroom was not very clean. Used q tips in the room. The coffee was not restocked.
Location was perfect for walking to lots of great historic and shopping/neighborhood browsing. Parking a bit expensive ($36/day) but it's a city, so it was expected. The staff was VERY helpful and friendly, got us right in even though we showed up a few hours before check-in time, answered all questions, and gave some great recommendations. Overall, a terrific experience and I would highly recommend!
Location Dirt in corner of bathroom, pool area unkept,
This hotel was very comfortable and in an amazing location, close to everything I needed. The night staff were a bit grouchy when I arrived, but Seamus and Andre were really friendly daytime staff. I ordered a whiskey on the rocks at the bar and they charged $4 just for the "rocks"(aka ice) - drink-lovers beware!
From the minute we walked in, the front desk staff was helpful, gracious, and went above and beyond to make us feel welcome. Danielle was a star! She made sure that we were well taken care of after our long day of travelling. She even directed us to the best Philly Cheesesteaks in town! Hotel room was great. Location was perfect. I would definitely recommend this hotel!
Room was ok....nothing special Very bland decor....bathroom wasn't great. One of the towels had a huge hair ball on it. Maid took the TV remote from the room
Great location in walking distance to historical sites. Super friendly front desk staff. Room was not ready at 5:00 pm. They did take half off parking to compensate a little.
Great old city location. AC unit is loud; bathroom could use a thorough cleaning -- dust and hair accumulated in corners. Tub did not drain; ankle deep by the end of the shower.
I spent $200 for a one night sty on a Wednesday, and the room had no refrigerator and it was also an additional $30 to park over night
Comfortable bed. Bottled water in the room. Right in the middle of old town Breakfast buffet was so so.
Great location and pleasant staff. Guests in the next room hosted a party until 5:30am. Several calls were made to the front desk, but the party continued throughout the night. I got the impression this is normal behavior at this particular hotel. Wouldn't recommend to others traveling for business.
We had never been to Philadelphia and had no idea what expect. This hotel was elegent, clean and updated! At check in they gave us a piece of paper that had all surrounding restaurants and attractions all seperated by types of food or establishments. Then as an added bonus, the kind, helpful staff member at check in even put stars next to the best places to go to with kids. To make things more convenient the 1st morning we were there we were able to schedule a bus tour of Philadelphia right in the hotel lobby. This worked out great for us becsuse we only had one full day there and wanted to see as much as we could. So all this is great, but the best part is the LOCATION!! With in the hour that we arrived we deciedd to walk to get none other than a cheese steak. We walked the direction to Jims (which was suggested by the hotel staff and happens to be the best philly steak in town) and with in 2 blocks of the hotel the street transformed to a bustling city to a picturesque scene of 1700 brick houses, with trees canopying the the cobble stone streets. I walked to Starbucks in the morning from the hotel and walked right by where Benjamin Franklin had been buried and didn't even know it! The parking garage is not connected to the hotel and if there is valet, we never saw it. There is a parking garage on the premises, but no entry directly inside the hotel to and from the garage.
Die Lage mitten in in City ist perfekt. Es ist rund um das Hotel sehr viel Leben. Ein Upgrade fuer $ 5,00 fuer ein Fruehstueck im Wert von $ 20,00 ist ebenfalls gut. Die Hotelzimmer - zumindest unseres - sind ein wenig veraltert und entsprechen nicht unbedingt dem angekuendigten Standard. Die Fenster wurden auch seit ewiger Zeit nicht geputzt und der Teppich hatte auch schon bessere Tage.
Lage perfekt inmitten der Stadt Philadelphia und beim Park. Restaurant Le Parc sehr zu empfehlen.Mitarbeiter an Reception/Concierge geben sich Mühe Sauberkeit: Reinigungspersonal putzt äusserst oberflächlich und wechselt Shampoo etc. nicht aus. Sieht ungepflegt aus. Hotelmitarbeiter haben z.T. meine Frau äusserst unfreundlich behandelt.
Great location, clean and very friendly hotel staff. The Art Bar left a lot to be desired. Poor food and service.
I love the nicely decorated rooms and modern feel. Great location. Rooms not quietly. Could hear all traffic from the street and noise from other rooms and I was on the 9th floor. Would like to see Sonesta to replace those thin windows with something better.
It's clean, the rooms are really nice, and it's in a great location. I have no complaints. This place was awesome.
Clean & facilities are modern Room is describe with "city view", only view is an office building across our room. No full service restaurant in the hotel but walking distance to everything.
The bedding is super comfy and the overall look is modern and very pleasing. Great staff. The room was a tad too small for me.
Great location to tourist sites. Rooms are moderdon, clean, spacious. Room are not very sound proof.
clean, nice staff, secured parking, spacious rooms, microwaves in room, no smoking, comfortable bed and sheets Daily parking was over $40/night
Construction at an adjacent building seemed to go on all night long. Unable to have any silence or sleep. And then there was a taxi "horn-honking" demonstration in opposition to Uber. Worst hotel experience of my life.
Noisy and crowded they day we were there a plain clean serviceable hotel Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored
the view and the room was lovely, the hotel is close to the city hall and to the museums. Bar on the first floor is good. The pool was not very clean (passable) and people had to ask several times for towels. The pool area can be a great place - just add some plants, get rid of ugly fence, put a bar there....
The staff was friendly, respectful and professional.
Beautiful boutique rooms N/A
Not for family's & a little outdated. The location is amazing!
Front desk was very accommodating upgraded us to deluxe king room upon check in Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.
Location was prefect for walking around town to all the sites
Dog-friendly facilities Certain staff members (including one valet who was obviously personally invested in getting our car out and seemed to feel genuinely bad that one of his colleagues had screwed up our ticket) Location General lack of service-orientation among staff (many were impolite or at least brusque - not the kind of attitude you get at luxury hotels) Everything (except room service) closes early Valet takes forever to drop car and get it out - very poorly managed Not a lot of services available
Location & room were great Air conditioning was bad, after repair it was barely adecuate
The room was very comfortable and yet stylish. The location is absolutely perfect. The highlight of our stay was the incredibly attentive and friendly staff. We highly recommend staying at Loews Philadelphia Hotel!
Robes, shower was nice , room was quiet. 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.
The staff was gracious and helpful Dust covered the room and the toilet had cardboard trash in it upon arrival. Staff took care of the problem after being notified. The cost for parking at $45.00 a night was ridiculous.
Excellent location, exceptional staff, great restaurant and bar. Nice room and a comfortable bed as well as a pretty good WiFi connection (best I have experience in a while at a hotel). Walls were a little thin. We could hear people in the hall coming and going as if they were almost in the room.
The valets were very friendly, helpful and accomadating. Room was clean and the tv had a great HD picture. Check in staff ignored me while I stood there staring at them waiting to check in because they were on the phone. As soon as they were done some jerk jumped the line because he wanted to talk to a manager and they catered to him for another 5 mins before helping anyone else. Room smelled like stale cigarettes and the bathroom sink wouldn't drain.
Very friendly staff. Great view of the city from my room. Walls are thin, and you could here the neighboring room to well.
The staff and hotel were wonderful. They ran out of cucumber water, but we did drink a lot of it.