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Room was neat and clean. We had to pay $10 to self park but we were not told we would have to pay up front.
I came with my service dog and the staff could not have been kinder or more helpful! I will definitely be back!!
Location- service and cleanliness I don't understand why I can stay at a hotel 6 and have a microwave in my room but a hilton does not- So my biggest disappointment was not finding a microwave when I wanted to reheat a leftover meal-
Nice rooms, complimentary breakfast. The elevator did not appear to be in good working condition and the hotel was much further out of Harrisburg than anticipated.
Really enjoyed the stay here. Everything was clean, friendly staff, great breakfast spread.
Everything Couldn't close the blinds
Booked a non-smoking room a month in advance but arrived at 11pm after a long day and were assigned to a room that wreaked of cigarette smoke...the hotel hallway also smelled like strong chemical cleaners masking smoke smells. After complaining, we were moved to the only room left...the handicap accessible room next to the lobby and elevator. There, we were subject to loud guests until about 2am, and could hear every word through the thin door and walls.
I loved the breakfast that was included and how clean we found the facilities. I feel as if the room should have cost 75 versus 100. Also the bed was really firm and I prefer a softer bed.
Room was remodeled and looked very nice. The tub was disgusting! The grout was nasty. The bathroom should have been remodeled with the room. I will not stay here again.
The beds were very uncomfortable and the pool water was ice cold.
The front desk was very nice and accomidating. One of our pillow cases looked to have some sort of red mark on it... Looked like dried blood. Also our room was next to the pool and until 10pm we could hear everyone in it. The glass is not thick enough to block the pool noise.
The convenient location was a definite plus, including easy on/off the Interstate and a good assortment of restaurants and services nearby. The facility was surprisingly modern and very well maintained, in sharp contrast to experience with other Best Westerns. It also was a good value for the money. I'd stay again. It is noisy next to the freeway, but the room was reasonably well insulated and more than quiet enough to sleep soundly.