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Beautiful lobby space, lots of tables Lots of screaming kids in the hallways.
The beds were very uncomfortable and the pool water was ice cold.
Room was cleaner than expected, quiet and a great basic room. Staff seemed professional, and I got the room at a great rate.
There was a strange tapping sound coming through the wall all night. In the morning I told the staff at the front desk about it and said I couldn't get any rest. They said that there was no tapping. I had a video and audio recording of it. They basically said to get lost.
I loved the breakfast that was included and how clean we found the facilities. I feel as if the room should have cost 75 versus 100. Also the bed was really firm and I prefer a softer bed.
Booked a non-smoking room a month in advance but arrived at 11pm after a long day and were assigned to a room that wreaked of cigarette smoke...the hotel hallway also smelled like strong chemical cleaners masking smoke smells. After complaining, we were moved to the only room left...the handicap accessible room next to the lobby and elevator. There, we were subject to loud guests until about 2am, and could hear every word through the thin door and walls.