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Room was remodeled and looked very nice. The tub was disgusting! The grout was nasty. The bathroom should have been remodeled with the room. I will not stay here again.
I loved the breakfast that was included and how clean we found the facilities. I feel as if the room should have cost 75 versus 100. Also the bed was really firm and I prefer a softer bed.
Booked a non-smoking room a month in advance but arrived at 11pm after a long day and were assigned to a room that wreaked of cigarette smoke...the hotel hallway also smelled like strong chemical cleaners masking smoke smells. After complaining, we were moved to the only room left...the handicap accessible room next to the lobby and elevator. There, we were subject to loud guests until about 2am, and could hear every word through the thin door and walls.
My husband and I recently stayed at the Crown Plaza. We were disappointed as the rooms were very small and the noise level was unacceptable. If you stay here, ask for a room in the back of the hotel. Parking was valet only and costly but all other parking in the area runs about the same price. The air conditioner was very loud and went on and off all night. Between the noise outside and the air conditioner we did not sleep at all. The rooms were clean but again, very small. I used the Entertainment card and received 50% off the regular rate and I still feel that it was not worth the money we paid. On a positive note, we were able to walk around downtown Harrisburg and enjoy the restaurants, pubs, and sights.
Clerk who checked us in was in great, cheery mood. Never had a better welcome at a hotel.
Hotel itself was clean, but they charge extra for everything and it's expensive. Not worth the money.
Clean, safe, and a very nice restaurant is what I liked. I also liked the clean fluffy towels and workout room. My suggestions would be to have bathrobes in the rooms. Also, I would've liked to see an extra blanket in the closet. At this time, the pool was closed for repairs. Parking was $10 a day.
I came with my service dog and the staff could not have been kinder or more helpful! I will definitely be back!!
Staff, outside seating, upbeat decor, engaging design. ATM too far off. No email receipt.
Cool decor and comfy beds Allowing dogs. I will not stay at Laquinta again. Dogs barking at 3 and 5am.
I loved the service, the room, the cleanliness, the ambiance. Everything was well worth the price I paid. It was very nice and everyone, even the other customers, seemed to be smiling at all times. I found myself smiling for majority of the time there. Can't say I have a single complaint.
Everything Couldn't close the blinds
Great hotel! Very friendly staff!! Food in O'Reilly's Pub was very good too!
I like how nice the hotel is. The lobby is big and very inviting. I like they have sections with sofas so people can sit and chat. The room is spacious and clean. The staff were friendly and courteous. The decor is surprisingly nice for a best western, but again my friend told me it is their Premier class. We would stay there again when we go to Hershey. I didn't like the bed. It is too soft to my preference but it is probably just me because I like harder bed in general. Our kids swam in the pool but couldn't last long because the pool was too cold. Wishing that the pool was warmer to enjoy.
The beds were very uncomfortable and the pool water was ice cold.