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Small, neat room, friendly staff, right off hwy, quite on other side, breakfast was voucher for McDonald's Noticed some dirt on the walls and doors but overall clean.
Room appeared at first glance to be neat and clean. Staff were cordial. My family and I arrived late at the motel after a long day and were welcomed by drunk fighting bikers in the parking lot. Left the next morning covered in bug bites. We do not recommend this place.
Not much. Right next to freeway, felt like I never got off the freeway. Does not match the photos. Noisy from freeway traffic.
It is newly renovated I stayed for 4 nights No business support (printer etc) Odd room layout (desk chair hits the bed) Room faced the interstate (100') very loud This is a hotel/motel so 1st floor rooms are outside entry Got a good rate through booking.com - RedRoof rates were $20-30 higher per night
Very clean and well maintained
It was very nice quiet, clean, and it made the weekend perfect for a one night stay. Size of the bathroom, was a little noisy, and I felt they charged to much for what you got.
Quiet, despite being near highway. Clean. It isn't worth $80/night unless you are desperately tired. More like a $50/night hotel.
Nice rooms, close to the airport, A/C worked great! no comment here. I have no complaints.
Great staff, they were helpful with any questions I had. Nice accommodations for the price, close to the colleges. Really close to the highway, so make sure you get the backside of the motel if you do not like car noise. I couldn't hear anything on the backside compared to the front facing the highway.
The front desk staff was very friendly and accommodating during my stay. They provided me with a corkscrew for my bottle of wine and silverware for my takeout. I like the large work area that is available in the Superior King room because I work when I travel. The hotel is easy access from the highway, but GPS does not recognize the location and may lead you in the wrong direction. My bathroom had an odd smell during my stay, and the shower/tub combo was not in as good condition as rooms from previous stays. The cable channels are not very good even though it is supposedly expanded. Wifi works well for laptop and small devices, but is inconsistent with my Wii, so I'm not always able to watch Netflix or Hulu. Guests are always very noisy at inappropriate hours. In the middle of the night, a woman was yelling to get into her room and she used profanity. Also, very early in the morning, someone was trying to rally people to get up. Not a good choice of restaurants to eat at because mainly fast food.
Clean, nice room. Good for price. No WiFi. Slow service at front desk. No roll out cots available. Loud noise due to highway.
The rooms were recently remodeled and it showed. Our check in was fast and easy. Our room was clean and comfortable and a good value for the money. Our cats got to stay at no extra charge, too! I should have called the front desk, but the guests across the hall were having a party and people were in and out of that room until 5am. I told the front desk agent at checkout and she's sending me a voucher for a free nights stay. I thought that was very kind of her.
A clean, well maintained hotel with spacious, comfortable rooms. Staff was pleasant and helpful. Nice indoor pool and hot tub. Breakfast should include more fresh fruit. In-room A/C unit was very loud.
The staff were very kind, and the rooms so very nice. I've never been to a hotel that smelled do pristine.
Friendly staff VERY THIN WALLS !!!!
The staff were excellent rooms very clean access off the interstate was very convienent Did not get a good nights sleep due to the constant truck noise off the interstate.
Very clean. Staff was very friendly. I was beyond impressed. They also offered a fantastic breakfast. Pool could have been a little bigger
The breakfast was fantastic! Rooms were very clean, and very comfy. Check out time was 3pm, would liked to have checked in when we got there at 1. It wasnt a big deal but would have been nice if we would have known the check in time ahead of time. Not enough towels on the pool area.
Great staff Room could have been cleaner. The sheets on one bed had a hair and the shower had some mold.
It was a perfect setting by the lake. People were kind. They charged me for incidentals which said that it would be on my credit card the same day and did not receive it. Also, a worker was interfering with an argument my girlfriend and i were having and basically not letting me speak to her.
My "boyfriend" and I stayed here one night just so we could get away from everyone and have some privacy after a HORRENDOUSLY stressful week including the cancellation of our planned vacation to Washington D.C. This hotel was only about 45 minutes away from us. We personally know the Erie area well, but the hotel is super easy to get to if you're from out of town. The room was clean and smelled clean as soon as we walked in. It was nicely sized if you're looking to just relax for a night or two (room 329 is where we were; PERFECT view of a marina and State Street and honestly, the sun rise was really pretty too. It woke me up but the sun beaming on me made me smile). If I were staying more than a couple nights, I'd probably want a bigger room. The bathroom, again, nicely sized but the layout itself was weird with no room between the sink and shower. But whatever, not like you're going to be dancing all around the bathroom of a hotel, right? Had plenty of room to do whatever (straighten hair etc.) I'd ask for more towels, next time. Just a thought. The bed (mattress, linens, pillows) were clean and HEAVENLY. Neither of us wanted to get out of it in the morning (which wasn't really morning because check out isn't until noon! BONUS) Seriously, SUPER comfortable bed. I'll stay again just for the bed. Not even kidding. The bar downstairs was nice and convenient. Good selection of mixed drinks, wines, and beers plus the food from the restaurant looked delicious. A pretty large, top shelf martini was $10.... and they pour them STRONG. Hotel WAS under construction while we were there but did not affect our stay at all. Heard someone walk in the hallway once but they sounded like they'd had some fun at the bar lol. Didn't hear our neighbors, don't know if we even had any. This hotel is RIGHT on the water and it was windy as heck when we stayed BUT I can only imagine that when it's warm out (and not November) that it's BEAUTIFUL. OVERALL, I will ABSOLUTELY stay here again and without question, I recommend it to anyone and the "boyfriend" agrees. There have been a few times since where one or both of us has said "We need to go back to the Sheraton." It was just a nice little escape from the world. And it felt really great to exhale.
The Hotel was very nice and clean ... you cam use the sky bridge to go to the convention center.. No early morning free continental breakfast...its a paid extra breakfast...and paid new parer too.....$12.00 extra for parking
Everything was clean and the staff was amazing! We got a free upgrade, which was very nice. My husband and I will be returning.
I didn't not like how noisy the room was. You can hear people walking in the hallways. You can hear the people next to you, above you, and below you. Very loud for the price
View was awesome Windows could of been cleaned better
parking garage below nothing really.
Cold room hardly slept
very loud guests! No hot water and we weren't even compensated in any way. Pretty much told oh well by front desk staff.
Staff was friendly and the breakfast good. In the middle of the town and a parking garage! The room was dirty - spiderwebs, dusty behind the bed and the pillow inside was nasty!
Location No air conditioner . Ask the front desk twice if there was anything that can be done . They said put the thermostat between 60 and 70 it works better that way !! What it was 90 degrees in the room very uncomfortable not acceptable
Location Everything needs updated!
Every thing was adequate. The room was huge and clean. The bed was super comfy. Almost an entire wall of windows gave a nice view. The staff I spoke to were all very nice and helpful. The continental breakfast was decent. It was nice to have the parking lot below the hotel, as well. The room was a bit sparse, compared to what I usually get for the same price(no microwave, or fridge, a single desk chair). The water was slow to drain from the tub and built at my feet.
Staff Very dirty and in need of updates. Lampshades had stains on them. Old tv, filthy behind furniture. Parking lot in need of security cameras.
First, we checked in and there was already someone checked into the room. That was weird. Second, the carpet looked as if it had been set aflame in places. Poor lighting. Tvs from 1998. Furniture from the same period. There was a party patio on the floor below us which meant screaming drunks until 2am. Parking garage was less that ideal in terms of security. All in all a poor excuse for a hotel.
The lobby and parking for free The room stunk like cat pee, the one chair in the room was stained and gross, the entire window sill, ceiling, wall around the window had severe water damage and you know it's full of mold ! The bathroom vanity front hadn't been wiped down for a cleaning in likely months. There was no food left when we went to get our continental breakfast well before it's scheduled ending time. We ended up going to buy sheets, pillows and a new comforter to use because we were scared to use the ones there.
Nothing the air conditioner was not working in the hotel. It's was over 90 outside and 85 or so inside. The bathroom barely had any lights and the ceiling was like caving in and looked like someone tried to cover it. The pics of the hotel weren't accurate. The hotel air conditioner wasn't working. The bathroom was disgusting. The pics on the website didn't accurately reflect the actual hotel. The parking garage was horrible. We didn't even stay there and I finally got my money refunded. We left after 20 minutes. We will never stay here again.
The front desk had event flyers. Free breakfast. -the room smelled rank -the room felt dirty -the TV was older than me (I'm 22). -breakfast was free, but did not taste good at all. Ended up going out to eat breakfast elsewhere. -our first set of room keys didn't work the first time when given -the whole place is just outdated and falling apart -I honestly considered sleeping in my car as an alternative -We ended up buying a cheap comforter set from the local Walmart because the room and the bed sheets smelled so bad (even after leaving the windows open for hours and using a decent amount of Febreeze) -the parking garage was dirty and wet and sketchy -we were on the 6th floor and there were no screens on the Windows. Someone could easily just fall or jump out.
Was able to check-in earlier than 3pm. The room was a nice size. The hot tub was great! The complimentary hot breakfast was very good. Check-out at 12pm was very nice to have. The shutterfly free book coupon was a nice perk too. Full fridge/freezer, stove top, dishwasher & sink was great to have in the room. Room was listed as a "queen" suite, but we only had a "double/full" bed, not a queen. The pool water was too cold to be enjoyable. You had to get out right away. The left elevator was very slow. The door close button wouldn't work. It made noises when running - a little bit scary. Back sidewalk was not salted so there was a lot of ice on it. My mom is handicapped and it was very difficult for her to walk on the ice. We tried to help her, but we were afraid of falling ourselves. No ice machine available to guests.
Hotel is great and great Location staff are terrible Staff Andrea is very rude. Still waiting for a return call from the manager
Beautiful place.... I will stay here again. The complimentary breakfast wasn't stocked and tables were not cleaned.
The staff were welcoming and friendly. The room had a small kitchen with a full sized refrigerator, microwave, small stove and dishwasher. We had condensation dripping from a vent on the ceiling in the bathroom, just in front of the toilet on the 1st night. The fitted sheet wouldn't stay on the mattress so we'd wake up in the middle of the night because we'd be brushing up against the bare mattress. The bed cover was weird as well. It was almost like a mattress pad and a coverlet that had a small foot wide fold over that the pad fit into. I'd never seen anything like it. The TV had a weird smear across the whole screen which was noticeable and was never cleaned during our 3 night stay. And like another guest noted, the left elevator was slow and it didn't seem like the door close button worked at all since you had to wait a very long time for the door to eventually close. We won't be choosing this hotel again on our next visit to Erie.