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Clean Room. Close to Presque Isle entrance. Great Indoor Pool. Staff was very Nice
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The location. I wasn't told about a $17 charge, the people next door to us were rude and kept us up until 1:30 in the morning.. and my kids (5 and 11) upset..
Good price. Great location. No.
How close to the park, beach, etc. Our room was very clean.. when we needed more towels.. no hassle..
Staff was very friendly. Loved the pool area. Our room had a balcony that opened directly to the pool. Pillows were very small.
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Location close to beaches Charging per guest for breakfast
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Location was very convenient. Also the pool was fine. The restaurant staff was very rude, treated my kids very bad. They should fire the staff. There was also bad smell of smoking.
Beds were comfortable and the Breakfast was good for the price.
Location Dirty. Not as big as was reported.
Check-in and check-out were smooth. Everything in the room was ok, but nothing fancy. It was your basic economy room. Room was located right next to the highway and could hear cars go by all night, so try to get a different room if that happens to you. Amenities were a little old (still had an CRT TV in the room).
It was clean, quiet and inexpensive. Perfect!
The room was clean and functional. The front staff was friendly, and there was an actual restaurant/bar on the premises. This was the only hotel in this area that my Wii connected to the hotel wifi, and I actually got a decent night's sleep because it was quiet. For once, I could not hear trucks and slamming doors all night. I also liked that the bed was softer than other hotels. The decor is extremely outdated, and this was the first property that I have stayed at in this area that did not have a flat screen television. The exterior steps and hallways are in need of a cleaning and repair. There were not enough electrical outlets in the room, or they were hidden by furniture. I wish there was a fitness center on-site. The outdated heater/air conditioning system made it smell like something was burning. The actual room was not very spacious compared to other hotels in the area.
The room was clean and fairly quiet. The breakfast was good and the facility was very nice. When we arrived, there was a large group of people outside of the entrance. We found out that there was a wedding reception going on which included loud music.
Clean and comfortable bedsheets
Staff was friendly. The bathroom was very outdated as well as the tv. There is also a lack of outlets throughout the room.
It was very nice quiet, clean, and it made the weekend perfect for a one night stay. Size of the bathroom, was a little noisy, and I felt they charged to much for what you got.
Clean, nice room. Good for price. No WiFi. Slow service at front desk. No roll out cots available. Loud noise due to highway.
Small, neat room, friendly staff, right off hwy, quite on other side, breakfast was voucher for McDonald's Noticed some dirt on the walls and doors but overall clean.
Great staff, they were helpful with any questions I had. Nice accommodations for the price, close to the colleges. Really close to the highway, so make sure you get the backside of the motel if you do not like car noise. I couldn't hear anything on the backside compared to the front facing the highway.
Quiet, despite being near highway. Clean. It isn't worth $80/night unless you are desperately tired. More like a $50/night hotel.
Very clean and well maintained
The front desk staff was very friendly and accommodating during my stay. They provided me with a corkscrew for my bottle of wine and silverware for my takeout. I like the large work area that is available in the Superior King room because I work when I travel. The hotel is easy access from the highway, but GPS does not recognize the location and may lead you in the wrong direction. My bathroom had an odd smell during my stay, and the shower/tub combo was not in as good condition as rooms from previous stays. The cable channels are not very good even though it is supposedly expanded. Wifi works well for laptop and small devices, but is inconsistent with my Wii, so I'm not always able to watch Netflix or Hulu. Guests are always very noisy at inappropriate hours. In the middle of the night, a woman was yelling to get into her room and she used profanity. Also, very early in the morning, someone was trying to rally people to get up. Not a good choice of restaurants to eat at because mainly fast food.
Nice rooms, close to the airport, A/C worked great! no comment here. I have no complaints.
The rooms were recently remodeled and it showed. Our check in was fast and easy. Our room was clean and comfortable and a good value for the money. Our cats got to stay at no extra charge, too! I should have called the front desk, but the guests across the hall were having a party and people were in and out of that room until 5am. I told the front desk agent at checkout and she's sending me a voucher for a free nights stay. I thought that was very kind of her.
Room appeared at first glance to be neat and clean. Staff were cordial. My family and I arrived late at the motel after a long day and were welcomed by drunk fighting bikers in the parking lot. Left the next morning covered in bug bites. We do not recommend this place.
Not much. Right next to freeway, felt like I never got off the freeway. Does not match the photos. Noisy from freeway traffic.
It is newly renovated I stayed for 4 nights No business support (printer etc) Odd room layout (desk chair hits the bed) Room faced the interstate (100') very loud This is a hotel/motel so 1st floor rooms are outside entry Got a good rate through booking.com - RedRoof rates were $20-30 higher per night
Location No air conditioner . Ask the front desk twice if there was anything that can be done . They said put the thermostat between 60 and 70 it works better that way !! What it was 90 degrees in the room very uncomfortable not acceptable
The front desk had event flyers. Free breakfast. -the room smelled rank -the room felt dirty -the TV was older than me (I'm 22). -breakfast was free, but did not taste good at all. Ended up going out to eat breakfast elsewhere. -our first set of room keys didn't work the first time when given -the whole place is just outdated and falling apart -I honestly considered sleeping in my car as an alternative -We ended up buying a cheap comforter set from the local Walmart because the room and the bed sheets smelled so bad (even after leaving the windows open for hours and using a decent amount of Febreeze) -the parking garage was dirty and wet and sketchy -we were on the 6th floor and there were no screens on the Windows. Someone could easily just fall or jump out.
Location Everything needs updated!
The lobby and parking for free The room stunk like cat pee, the one chair in the room was stained and gross, the entire window sill, ceiling, wall around the window had severe water damage and you know it's full of mold ! The bathroom vanity front hadn't been wiped down for a cleaning in likely months. There was no food left when we went to get our continental breakfast well before it's scheduled ending time. We ended up going to buy sheets, pillows and a new comforter to use because we were scared to use the ones there.
Staff was friendly and the breakfast good. In the middle of the town and a parking garage! The room was dirty - spiderwebs, dusty behind the bed and the pillow inside was nasty!
Staff Very dirty and in need of updates. Lampshades had stains on them. Old tv, filthy behind furniture. Parking lot in need of security cameras.
First, we checked in and there was already someone checked into the room. That was weird. Second, the carpet looked as if it had been set aflame in places. Poor lighting. Tvs from 1998. Furniture from the same period. There was a party patio on the floor below us which meant screaming drunks until 2am. Parking garage was less that ideal in terms of security. All in all a poor excuse for a hotel.
Every thing was adequate. The room was huge and clean. The bed was super comfy. Almost an entire wall of windows gave a nice view. The staff I spoke to were all very nice and helpful. The continental breakfast was decent. It was nice to have the parking lot below the hotel, as well. The room was a bit sparse, compared to what I usually get for the same price(no microwave, or fridge, a single desk chair). The water was slow to drain from the tub and built at my feet.
parking garage below nothing really.
I picked this hotel because it was middle of the road price based on what was available in the area....and yes, it was slim pickins'. I looked at the pictures but made the mistake of not reading the reviews. Honestly, the next hotel available was $125 more a night and we would only be using the room for sleeping so it didn't seem worth it. Boy was I wrong! 1) You have to be parked in the hotel lot by 4pm or you won't get parking space other than on the main road which is just as sketchy as the hotel. 2) There was vomit outside the door across the hall both when we arrived and when we left 3) Beat...everything about the place was outdated. No wastebasket in the room, thin pillows, a thinner bedspread (it was almost a sheet) no hangers for clothes. 4) There was a party raging outside our room on the veranda of the hotel. Nothing to do about that. 5) And then there was the complimentary breakfast. Food choices were slim slim slim. There was no decaf coffee and when we asked the "attendant" she said she couldn't help us, Honestly, can you believe it? I even watched the same "attendant" be asked for assistance with getting ice for a small cooler and she replied to the guest, "Yes, 'cause I have nothing better to do." It was unbelievable if I hadn't witnessed it all myself. Kayak, all I have to say is that you are not doing travelers any service by offering this as a choice. It was simply disgusting and the service was even more disgusting. Upon checkout I thought to maybe lodge a complaint with the manager but I realized that if this was the type of place they were presenting to the public every day, management surely didn't care about my concerns.
Nothing the air conditioner was not working in the hotel. It's was over 90 outside and 85 or so inside. The bathroom barely had any lights and the ceiling was like caving in and looked like someone tried to cover it. The pics of the hotel weren't accurate. The hotel air conditioner wasn't working. The bathroom was disgusting. The pics on the website didn't accurately reflect the actual hotel. The parking garage was horrible. We didn't even stay there and I finally got my money refunded. We left after 20 minutes. We will never stay here again.
very loud guests! No hot water and we weren't even compensated in any way. Pretty much told oh well by front desk staff.
Beautiful place.... I will stay here again. The complimentary breakfast wasn't stocked and tables were not cleaned.
The staff were welcoming and friendly. The room had a small kitchen with a full sized refrigerator, microwave, small stove and dishwasher. We had condensation dripping from a vent on the ceiling in the bathroom, just in front of the toilet on the 1st night. The fitted sheet wouldn't stay on the mattress so we'd wake up in the middle of the night because we'd be brushing up against the bare mattress. The bed cover was weird as well. It was almost like a mattress pad and a coverlet that had a small foot wide fold over that the pad fit into. I'd never seen anything like it. The TV had a weird smear across the whole screen which was noticeable and was never cleaned during our 3 night stay. And like another guest noted, the left elevator was slow and it didn't seem like the door close button worked at all since you had to wait a very long time for the door to eventually close. We won't be choosing this hotel again on our next visit to Erie.
Hotel is great and great Location staff are terrible Staff Andrea is very rude. Still waiting for a return call from the manager
Was able to check-in earlier than 3pm. The room was a nice size. The hot tub was great! The complimentary hot breakfast was very good. Check-out at 12pm was very nice to have. The shutterfly free book coupon was a nice perk too. Full fridge/freezer, stove top, dishwasher & sink was great to have in the room. Room was listed as a "queen" suite, but we only had a "double/full" bed, not a queen. The pool water was too cold to be enjoyable. You had to get out right away. The left elevator was very slow. The door close button wouldn't work. It made noises when running - a little bit scary. Back sidewalk was not salted so there was a lot of ice on it. My mom is handicapped and it was very difficult for her to walk on the ice. We tried to help her, but we were afraid of falling ourselves. No ice machine available to guests.