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Liked it, however had a negative interaction with a staff member that left a bad taste.
REally liked the location and the staff was really nice and fun. I felt like the hotel was overpriced.
The staff is exceptionally friendly and helpful. Their ad did not indicate their pool and hot tub was closed for the winter. We were very disappointed to find this out when we checked in. They offered us passes to the FountainGrove club, which was nice, but if we'd known in advance they had no hot tub on the property, we would have gone elsewhere. We've been to this hotel many times before, and were disappointed with how it's changed.
Overall experience doesn't match with price by a long shot. Holton above the hill much better luxury and value. Best asset you have is extraordinary concierge.
Nice location/value with friendly staff and very comfy beds. A no brainer if in the area.
Heated Pool, Great bedding and comfortable bed, Keurig Coffee Maker, plenty of complimentary newspapers in the morning. However, cheap toilet paper and scant coffee condiments in the room just didn't seem to match the rest of the decor and hospitality. These two little things would be so easy to improve on....But in the meantime, bring your own coffee creamer!
Very comfortable and well appointed rooms. The decor was decades out of date.
• Interiors are set in modern decor rarely found in hotels on this price range • Room I stayed was clean, spacious and had no odors • Staff were helpful • Plenty free parking space in front • Location is great for visiting wineries in Northern Sonoma • WiFi signal wasn’t good in my room so I had to be in lobby area to get better connection. This part needs improvement. The staff acknowledged this issue and are working on to improve it. • Breakfast (not complimentary) is served in a restaurant on the first floor Overall, Fountaingrove Inn is a nice place for the rate I paid. There were negative reviews in the past but I think the hotel has improved since. Regardless what other booking web sites rate this hotel 3 stars or 4 stars, the rate you pay reflects the quality. You just don’t pay a hundred forty dollar room and expect the place to be like the Hilton - then you just move up to the next budget level of $200+. Bad Wifi connection in my room.
Clean & Elegant
Charming boutique hotel...good restaurants in walking distance and the charm of great wine country
Location Little mold in shower, could not get extra towels delivered. Had to goto lobby for ice and towels. Only provided towels for 2 of 3 guests
We found La Rose Hotel to be very welcoming and immaculate. We liked all the light in our room and the large marble bathroom. The parking was conveniently located nearby. The hotel was near excellent restaurants and interesting shops. We enjoyed all the fresh fruit offered as a part of the complimentary breakfast buffet. The water for tea was not hot, but when asked, they promptly remedied the problem. It would add a nice ambiance if music was played during the breakfast hours.
Loved the convenient location, ease of parking, and closeness to amenities. Liked that I felt safe walking around the neighborhood. Looking forward to staying once the Smart Train starts running all the way to Larkspur. You could park the car & never move it for an extended stay. The free breakfast was a bonus & quite delicious. Lots of street noise; took one night to get used to. Slept much better the second night.
Charming old hotel, right downtown, walking distance to many restaurants and shops. 4 blocks from Russian River Brewing Old tube type tv, room small by today's standards. Neither was a problem, I didn't come here to watch TV, and with the age of the hotel the room size is expected.
The outside of the hotel look cute and historical. The inside is other story.
The hotel had a vintage turn of the century look & feel to it. An being this was a honeymoon stay my beautiful bride really appreciated the classic feel it brought to our honeymoon. This was very centrally located from everywhere we wanted to go. Most of the restaurants we went to were either a short walk away or a very short drive away. Access to & from the freeway was very simple which made it that much better for day trips which we took several. There was a few things that I did see that was troublesome. An that was the cleanliness of the bathroom. Along the ceiling was what appears to be either small buildup of water stains or mildew. Other than that the hotel was very good. The other issue I had was by no means within the control of the hotel but it is still an issue. Every morning & everyday we were there all we heard an saw was the yelling from the local transients in the park across the street from the hotel. That was a big issue I had every time I dropped of my wife at the door to go park the car. I can't he but think that one would try to harass or rob her as she's walking inside while I'm parking our car across the street.
very near to good restaurants, clean, quiet I made 3 reservations under one name hoping we would all have rooms in the same building. Front desk person said the hotel thought it was only one person and they did not put all of us in the same room - did not make any sense.
The central location in the wine valley, and the evening wine taste were the best things
Privacy Old falling apart furniture
A first class hotel, suitable for visiting the Napa & Sonoma Valleys. The hotel is on the outskirt of Santa Rosa and not in walking distance of its restaurants.
Gym facility. Low rise hotel. Luxury
The front desk was very polite handling my complaint and agreed to refund half of my room charge if Kayak initiated the reduction Mold poisoning
Cobwebs in corners of bathroom
Location and service level. I felt they could have opened the kitchens earlier and made a runners breakfast. We were there for the healdsburg half marathon. I would have definitely have paid for a nice bowl of oatmeal at 5am....the run started at 7.15am. Just a thought.
It was an ok hotel. Nothing was wrong with it per se. Nothing was great either. The bathroom, the bed, the room: all adequete. Don't expect magic and luxury and it's the right place to stay. In fairness it was clean. The staff wasn't informative. Ask them for recommended wineries, they google the exact same list you could, and read it to you. Ask for a restaurant, they'll tell you the ones you passed on your drive in.
Actually the room was ok and the hotel in general was nice and well mantained The location is far from any "life form". Actually you have to drive for miles to reach places. The absence of free internet in the room.
The rooms were nice really clean but the corridors and walk ways looked old and needed a updating. No big deal it was overall a very nice hotel. updating of carpet and stairways.
Very good standards
The hotel is 20 minutes from everything. At first I was nervous that it was right off the highway but that was nothing to be concerned about. It is very quiet. Views are of the adjacent vineyard. The grounds are lovely and full of surprises (like the bocce court). The food was fantastic (the main restaurant and John Ash). The rooms are so spacious and comfortable. Best value in wine country. There is nothing not to like.
The rooms were very nice and modern....... That's about all I can say good. The wall were thin and you could hear everything. We stayed for 2 days and didn't get much sleep. It's not in the best part of town and there were a lot of kids using the place to party. 1 person working at a time so they are usually very busy and its impossible to get anything u need. The last night there the cops showed up because an employees went into a room and stole money and it was on camera so the employee was arrested. Although we put the "please clean" hanger on the door they never services our room while we were gone during the day.
Beds were nice, room size was good. The showers are horrible! Comes straight down from ceiling very high up with no water pressure and no door to close so water goes all over the bathroom!
Good location. Some nice touches, Noisy on the second floor, lots of traffic noise.
Shower was nice Floor, Walls, and Counters were filthy
The two ladies I spoke with when I arrived were very nice and helpful. the room was clean and the bed was super comfortable. Everything looked nice and completely serviceable for me needs of just being there one night. There were just details (some small and some not so small) that weren't right. No toilet paper in a bathroom is inexcusable. A sink that doesn't drain, AT ALL, is annoying. The bedside clock not being updated from a recent daylight savings change. All of those aren't deal breakers, but they need to be taken care of.