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I liked the location, also the family environments
Everything else sucked .
The castle theme was so fun! And you can watch the Disneyland fireworks from the courtyard.
Broke shower. Cold water and wouldn’t drain
Love the cookie on arrival. The shuttle to/from airport was great and very timely.
I don't appreciate when I'm being lied to. I called the hotel before booking it and we were also assurred at check-in that parking is complementary for guests. When we were checking out, we were charged $20 per night. No hotel should be misleading its guests and lying to them! I will not be staying here again!
The front desk and valet Staff were wonderful and they accommodated every need. The room was spacious and beautifully furnished.
We stayed at this hotel to attend to the final details of my father's funeral. We were charged additional fees daily for parking, even though they had no parking available to us. Their lot is very small and we had to pay to park in a structure for a neighboring business both days. They also added to holds to our card for incidentals and didn't know why.