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I liked the location, also the family environments It was old and could see wear and tear in a lot of places. Last time i stayed in London it was the entire opposite!
Location was good Everything else sucked .
Nice mellow bar area. Free shuttles to Disney. Good AC in rooms. Carpets worn and dated in rooms. Hallways not air conditioned.
Broke shower. Cold water and wouldn’t drain
The rooms were absolutely beatiful and very clean. The staff was kind and helpful and very knowledgeable about the area. The hotel ist self was just beautiful and very well located. There was only one elevator for five floors or guest's, which was not very conducive to getting anywhere fast.
Location and luxury I did not like that we had to pay $18 for parking per day. Also how can breakfast not be included in our room for $100. I might as well have stayed at a 75 dollar hotel with free breakfast and parking!
Parking was difficult.
The rooms were clean and spacious. The hotel staff was polite and efficient. We stayed at this hotel to attend to the final details of my father's funeral. We were charged additional fees daily for parking, even though they had no parking available to us. Their lot is very small and we had to pay to park in a structure for a neighboring business both days. They also added to holds to our card for incidentals and didn't know why.
The staff here was over-the-top accommodating! Pristine hotel with everything we could ask for! Probably the single best hotel experience I've ever had with my family. We've stayed in Fairmont, Grand Hyatt, and St Regis all over the world, and the Marriott Anaheim Convention Center outright crushed it! The restaurant nFuse was amazing, and the service was stellar. Happy, empowered employees make a huge impact! Cindy's made-to-order eggs benedict, Eduardo hooking us up with an executive double so we could fit a roll-away, Gretchen's 36-years of service and local knowledge, and then Yumi... Yumi rescued us twice! Once when my son had an allergic reaction to pineapple and she rushed to get us Benadryl (and some extreme kid-friendly love) and once when my daughter's shoe broke and she helped us get her some new flip-flops -- and Yumi is a server in the restaurant!!! Not even our server -- either day!!! Wow! Just, wow! Nothing. I can't say a single negative thing about this hotel. They crushed it, all-around.
The beds were comfortable The microwave & coffee pot in room didn't work, the bathroom door didn't close. The ac vents were falling off the wall, my boyfriend had to screw them back in