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Very comfortable, no complaints about the accomodations. When I called to upgrade the room to one with two Queen sized beds, the staff did not inform me that there was an extra charge for an additional person, more than 2 people. It was a nominal fee but I wish we had been told in advance.
well maintain nothing
Close to downtown, can walk to bars and restaurants, complimentary breakfast. There seems to be a homeless population in Chico that hangs around the area. Pretty harmless, but as a young business woman, not exactly comforting.
Friendly staff, great decor, centrally located, historic The price is kind of outrageous, especially for the area. Chico is a small, simple little town. We stayed here for our wedding night and then went to Monterey for our honeymoon. We paid less for a spa and suite with equally friendly staff, pet friendly and a badass restaurant in Monterey. Kind of odd.
The hotel is very clean. The rooms are up to date and are furnished tastefully. The beds were comfortable, not too soft and not too hard. The included hot breakfast was excellent. And the staff did such a nice job of being helpful and friendly. This is an extremely well-run hotel. The only things I didn't like was, (1) that the bathroom didn't have an exhaust fan, and (2) it was cold at the seating area / lobby at the entrance of their conference center. The heating doesn't seem to reach this entryway.
Staff was great. Hotel bar is fantastic with live music. Clean and comfortable
Helpful at the desk and friendly Handicap not really handicap. Tub to small and chair did not fit tub.
Our air conditioner/heater did not have an adjuster. We had to have our window open during the day. Also the hair dryer did not work at all.
The location was convenient to where I was going. Decently clean. Fridge and microwave were nice. The WiFi was not accessible it was so low. When I asked the front desk they referred me to an 800 number for tech support, after waiting over 20 minutes with no answer I gave up. We had four people in our room and there were 3 towels. Again I asked at the front desk, I was told housekeeping would bring one by...she brought two hand towels and two wash cloths. The pool is inthe corner of the parking lot and shady most of the day, was hoping for some sun. Sink water temp was uncontrolable, scalding or ice cold. Definitely not worth the price. Will not be staying here again.
Friendly staff Hot tub broken