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Very helpful and nice. Big room!
Next door to buck Owens crystal palace. Dirty old rooms.
Location was good the people were great! The extreme noise! After calling front desk still noise! The room was not clean mold in the bath . Smelled like cigarettes we were in a non smoking wing of hotel. I booked into Chrystal Palace and res was for Palm Garden Inn?
Good value, nice facilities, clean and a helpful, professional staff. None
All was well
Location was good for what I needed. For the price I knew it wasn't going to be amazing but it was disappointing. Mini fridge did not work, room was poorly maintained, needs updating.
Beautiful and comfortable.
The room was very clean and comfortable and I loed the big shower. liked everything.
The room was very comfortable. Great mattress. Stylish decor. The shower is a little odd because it is between the toilet and the bed with close on both sides, meaning you can look from the bed at the person using the toilet. The bottom floor was a club, and you could hear the noise in the room. Also, you have to pay for valet parking because all the surrounding streets do not allow overnight parking.
Very nicely appointed. Great decor. Nice rooms. Comfy beds. Great service. Very modern and comfortable. Would have liked to see a more spacious room or more amenities (like a mini fridge or microwave) for the cost (we got the basic room). No free parking.
The beds are incredible and adorable bathroom! Great food for extremely cheap prices Parking
The room, bar, restaurant, lication
Clean and comfortable. Great coffee at the coffee shop. Upscale dining was yummy, esp the homemade ice cream! The staff goes above and beyond to help out, even shuttled me to a local restaurant and came back for me. I would not stay any other place!
Dinner at the Belvedere Room was excellent! The shower setup in the room. No privacy.
Nice rooms. Good food. I stayed there two nights and they didn't clean my room while I was there.
It was very clean and fresh & nice I didn't like the hold they put on your money even after you already paid
Staff overcharged my credit card. Inept employees at counter.
Loved the look and feel of the place. The staff were all very professional sands courteous. The room was incredibly spacious with nice touches as far as decor goes that I really appreciated. No fridge in the room we booked. No bigs, but just a little setback.
Nothing really. Location not particularly close to anything except close to my Sister's home which is why I would come to Bakersfield. No other redeeming qualities. Bistro advertised as open at various late times on literature but no earlier than 10:00 pm so I figured I was safe to call room service at 9:10 pm but it was closed at 9:00 pm. I had to drive to get food for tired kids and wife ... and I was tired also. Pretty shabby, dirty and poor service at check-in.
Very accommodating staff and clean rooms, very close to any kind of shopping you could possibly want all kinds of food etcetera. The carpets in our room we were fairly nasty, and no complimentary breakfast.
Location Restaurant is in other building
The hotel is near downtown and plenty of places to eat. The pool was closed for repair. This happened last year also. They should have the pool maintenance complete during the month of Feb. Spring break for many cities is March/April. This trip we our room wasn't ready till after 4pm we were told 3:00. The lady at front desk was VERY nice and she made a note of it.
Large & clean pool Clean outdoor Jacuzzi/hot tub Lobby Computer to print boarding pass Free Wi-Fi Fitness Center Great Restaurant Onsite (The Bull Shed) Try their beef brisket. Good Central Location that is roughly 2 hours from Pismo Beach and about 2 hours from the Sequoia National Park (Giant Sequoia trees). Dirty-looking Sheets and towels (probably just stained) Electric outlets were not all in working order (I assumed it was the iron and got a replacement just to find-out the power outlet did not work.) "Free" Breakfast (Biscuits and Gravy were very soupy and only 1 out of 3 mornings was there an alternative of bacon and eggs. I was typically there from 6AM - 7AM each morning so unless it was too early but posted 6AM to 10AM) Basic Cable with no HBO/premium channels (Luckily I did not spend much time in the hotel room).
Room smelled terrible. tv reception was bad Air went on and off, never quite got cool throughout room. Checked out less than 4 hours later. Maintenance did try to fix but the smell was too bad. Had 2 adjoining rooms. Totally unacceptable
food,staff,bar bed,toilet,too much money, shower
Price point. Clean rooms. Comfortable beds. Bar and grill behind the hotel. Could use a lot of cosmetic updates.
Room size Bed was comfortable There was a $100.00 deposit I had to give them when I checked in. After I already thought i had paid for everything online. Also there was another $4.95 charge during checkout Walls were thin.
The beds were in good shape and slept well. Bathroom fa ilities were clean and in good repair. Had a few stains on the floor that were sticky. It was a black sort of grease stain in a few high traffic spots. Little reminder you are maximizing your dollar value.
First room...very low volume from hot water faucet in bath. Left water on for approx. 5 minutes...never got hot. Second room...no coffee or cups...had hot water though. Needed new vent in bath...very noisy felt sorry for people above us. Will I say next year? undecided....each year facility has more issues. STAFF IS GREAT THOUGH...EASY TO DEAL WITH..GREAT FRT DESK!!
Everything felt right in this one. The staff is friendly, and I was able to make myself quickly at home. Will definitely go back.
I the beds were comfortable After being told by kayak in the girl the front desk when I checked in it was already paid in full she then told me I needed to put down $100 deposit either cash or on a card and there is no mention of that anywhere until I got there quite surprised. Also there was a fist fight between some people in the room next to mine and some people from another room it seems like some families all chipped in got shared one room so they could use the pool all day drunk people out of young people just drinking and causing a ruckus I came outside to find out the Ruckus and next thing you know I'm being yelled at by the people in the Next Room for watching ridiculous
Very clean rooms, easy check in out process. My room was near the exterior door, and with nothing to prevent it the doors slammed every time some one went in or out. I was woken up several times when sleeping.
loved that it was cheap. I also loved that the staff was nice, hotel was clean, and that there was a pool and indoor gymn to use. they also had hbo! no cons
Good price for the room the night my daughter and I stayed there. Clean and comfortable, nice decor. Breakfast was good and available till 10 am. Coffee, teA, hot chocolate were available at all hours in the lobby. Easy access from the 99. Of all the hotels I stayed in while in Bakersfield, this was definitely the nicest. No complaints. Nice toiletries too (Neutrogena), not scary stuff from Malaysia or China. If I was going to nitpick, I'd say the scrambled eggs weren't as good as ones I had had at a Quality Inn but really there was nothing to complain about with this hotel. I was a little surprised that their room rates went up $40/night from a Monday night to Wed night (when I returned to Bakersfield) , but perhaps there was a convention or something in town because I noticed a few other 3 star hotels were either sold out or had higher rates as well
The best continental breakfast I've ever had. Friendly staff, clean rooms, 24 hour security in the parking lot. Not applicable