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Railay Bay is a must. Great location of the hotel (just next to a super luxus resort!!!). Use the graet transfer service at leaving! No help with the luggage at arival at the beach. Hotel Restaurant isn't that good for the prices. The rooms are a little bit old styled. The bath wasn't realy the best.
Proximity to the beach, restaurants and shopping area None
The hotel was very clean and the facilities are so good
The staff at the hotel were great and they upgraded us when we had noisy neighbours. tHE location is fabulous. THE hotel is quite run down in parts. tHERE was quite dodgy electrics - wires hanging out in the garden etc and the plumbing was ordinary. tHE toilets in both rooms smelled constantly and there were open drains besides the COTTAGES.iT could be a fabulous place with a bit of upgrading. I have marked that I would not recommend - but I probably would suggest it's a great location but to be careful about which rooms you book.
Schöne Gegend und der Strand ist schön, und die Lage leistbar. Der Küstenabschnitt ist in einem halben Tag zu Fuß gut abgebar soweit begehbar, zentrale Lage des Hotels, ruhig, hilfsbereites Personal auch bei ungewöhnlichen Anfragen.Sauber, haben den Aufenthalt um noch 14 Tage verlängert dort. Das Frühstücksbuffet ist gut, nach 14 Tagen fällt die Auswahl aber schwer.
Staff was unable to communicate or provide resolution to a very simple issue. Was told no refund and no room provided (they only had "upgraded" rooms for double the price), despite their booking issue. This type of service would never fly in other parts of the world, here it was not only all they would do but they laughed about it on our way out. Location is poor compared to many others around and is very expensive comparatively, both of which I can live with, but the extremely poor service of the night manager was unacceptable.
Fantastic food,gym,ATM,helpful and friendly staff,great location, I will come back !! Nothing bad to say !
Management and front desk extremely attentive. So kind. Amazing nice rooms. Clean. Comfortable bed and room. Modern rooms. Beautiful. Nice nice nice staff. Spacious. Lovely. Off the beaten path so a long walk to vacation tour booking kiosks. Instead of the hotel booking it for you to help with this inconvenience, they double the price and profit more off the booking. Shouldn't one try and assist the customer by making the reservations at cost as a courtesy to outweigh the imbalance and distance. That's taking advantage of your clients, not taking care of your clients. Also wifi is awful and no hot water. Not on beach. Restaurant staff was awful and in attentive. Food average. Eat down the street. Staff can't speak English at all.