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Railay Bay is a must. Great location of the hotel (just next to a super luxus resort!!!). Use the graet transfer service at leaving! No help with the luggage at arival at the beach. Hotel Restaurant isn't that good for the prices. The rooms are a little bit old styled. The bath wasn't realy the best.
The hotel was very clean and the facilities are so good
Hotel has got a very good location, bugalows are located within great garden and hotel has also their own beach, city center is just behind the corner with the great access to shops, bars and restaurants Bungalows are very basic, not relevant to the price. Breakfast was the same for all 7 days of our stay - though food was OK. Lack of attractions for kids. In summery I would expect a bit better standard for this price but in general hotel is worth further recommendations for families without kids.
nearby shopping area, easy to get HALAL food, lots of muslim in Krabi, good surroundings, lots of spa nearby internet connection was expensive 30 min for 100baht, not free, because it was raining season, reserved for a standard bungalow nearer to the beach instead got a room nearby the swimming pool. The reason i reserve a room there was to get a room nearby the beach. Hotel needs to refurbish, quite old.
Lage und Zimmer nettes und freundliches Personal Notensystem Frühstück 2-3 Mittagessen 4-5 Abendessen 4-5 Sauberkeit der Zimmer 3 Sauberkeit der Anlaghe 2
Aussicht.Natur. Anlage an sich. Nur per Boot erreichbar.
Spa Anwendungen waren klasse! Hotelzimmer mit Jacuzzi auf dem Balkon ein Traum, schönes Zimmer generell, kleine Golfautos, die einen bei Bedarf zum Zimmer bringen klasse, nettes Personal, sehr sauber, tolles Hotel in toller Bucht mit toller Poollandschaft, große Essensauswahl da vier unterschiedliche Restaurants, Preis/Leistung stimmt...gerne wieder keine, alles prima
Schöne Gegend und der Strand ist schön, und die Lage leistbar. Der Küstenabschnitt ist in einem halben Tag zu Fuß gut abgebar soweit begehbar, zentrale Lage des Hotels, ruhig, hilfsbereites Personal auch bei ungewöhnlichen Anfragen.Sauber, haben den Aufenthalt um noch 14 Tage verlängert dort. Das Frühstücksbuffet ist gut, nach 14 Tagen fällt die Auswahl aber schwer.
Fantastic food,gym,ATM,helpful and friendly staff,great location, I will come back !! Nothing bad to say !
Staff was unable to communicate or provide resolution to a very simple issue. Was told no refund and no room provided (they only had "upgraded" rooms for double the price), despite their booking issue. This type of service would never fly in other parts of the world, here it was not only all they would do but they laughed about it on our way out. Location is poor compared to many others around and is very expensive comparatively, both of which I can live with, but the extremely poor service of the night manager was unacceptable.
Management and front desk extremely attentive. So kind. Amazing nice rooms. Clean. Comfortable bed and room. Modern rooms. Beautiful. Nice nice nice staff. Spacious. Lovely. Off the beaten path so a long walk to vacation tour booking kiosks. Instead of the hotel booking it for you to help with this inconvenience, they double the price and profit more off the booking. Shouldn't one try and assist the customer by making the reservations at cost as a courtesy to outweigh the imbalance and distance. That's taking advantage of your clients, not taking care of your clients. Also wifi is awful and no hot water. Not on beach. Restaurant staff was awful and in attentive. Food average. Eat down the street. Staff can't speak English at all.