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Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants. Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful. The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Radisson Phoenix ticked all the boxes for our stay. It was adjacent to the airport, clean and comfortable.
close to airport, free shuttle, very friendly stuff
nice big room; sleep number bed
How clean the room was.
The family and I were stranded and the hotel saved us from staying at the airport over night with a 2 year old. The room was clean and they furnished a crib for my kid. The lights in the room next to the beds didn't work. The cords on the lights was bent at a weird angle so the wires were not making the electrical connection needed. All the others lights worked great.
to take my plane it was so close from the airport
I enjoy stay at the Radission Phoenix-Airport North. It is so convinent to shopping. Hotel service is good. I'll come back again.
A very nice hotel, would stay there again. On my stay at the hotel, the night lighting in the parking lot was not on. Unfortunitily I did not see the curb and fell injuring my left knee, straining my back and scraping my right elbo. After getting cleaned up my friend notified the desk on what happen. I also notified the desk on the way out the next morning, Instead of finishing our vacation we started for home,instead. 1. Fix lighting 2. Staff should have followed up better.
The hotel's proxsimity to the Airport. Also we wanted a hotel that offered first class accomadations which this hotel did for the most part. We are Seniors and we could not get the Bed real comfortable for us. We would have preferred a bed that would have a comfortable stationary mattress, not one that you had to try to form to your body.
Location is right by the airport and within 20m of anywhere you want to get in Phoenix and surrounding areas Pool was fairly small
For some reason the hotel had us booked for 25 Oct and not 25 Sept. This was resolved easily but somewhere along the line someone messed up!!!
Excellent location. Clean and the staff very nice
Nähe zum neuen öffentlichen Transportsystem Light Railway Der über booking com zugesicherte Preis wurde vom Hotel nicht eingehalten, sondern überzogen. Hierzu haben wir bereits mit booking.com Kontakt aufgenommen und um Regulierung gebeten. Wir bitten nochmal um Klärung mit dem Hotel und eine Rückantwort.
Sehr gute Lage zum Flugplatz, grosse Zimmer
I like the amenities that were offered. I would definitely stay there again.
Loved the Complimentary Drinks and Snacks Pillows were outstanding Front Desk and Staff were great. Very Clean My room was quiet and very confortable Internet Connection was lousy. One piece of toast for Breakfast is just UnAmerican
Breakfast. $10 voucher for the in-house restaurant. Rooms & beds were clean and sharp. I booked a Sunday night stay. Apparently they were all-booked for the night before, and after I arrived 30 minutes before normal check in time on Sunday, and they couldn't accommodate me for those 30 minutes and made me wait until the normal check in time.
Staff was very nice and the restaurant was good. Beds were comfortable and room was a pretty good size. Rooms were a little run down and carpet was a little dirty, some things in the bathroom were broken and bathroom was really small.
Old meets new was fun. Learning more about Don being blown-up in his crappy, small, yellow forgien sports car gave a fun dangerous vibe. Fitness room worked. Loation is great. Covered parking rules. One beat House music is hard to take by the pool trying to read or on the roof watching a beatuful sunset. That music requires the listener to be on lots of really good drugs in a club to be appriciated. However, I dare to say most people thing that music sucks anytime, anywhere while on any drug(s). Clubbing, stockholm syndrome nonsense, sholdn't be forced on everyone in the name of pseudo cool.
Restaurant was good. Junior suite was spacious. No hot water so cold showers all weekend. Towels were old and not very soft. Combo shower/bath was old/cheap. Blinds wouldn't close completely in living room area so privacy was an issue - especially since you could see through to the bedroom. Overall impression is that they took an old, run down 2 star hotel and tried to updated it with hipster accents. I've seen it done well elsewhere but here they fall short.
everything was above and beyond fantastic! incredibly friendly and knowledgeable staff, hip pool with excellent late night vibe, delicious drinks, tasteful decor, all-around cool scene in the heart of phoenix. we'll return whenever we can!
Staff is great location is great and I love the pool! My room was over the restaurant and had a smell to it but it wasn't unbearable.
Lady at the front desk was very helpful finding me food at 12pm.
Location was good for what I needed. Other than that, stay away. Bedding was clean, staff was attentive and polite, but the place has not been maintained. At all. The property may have ranked a 4 star rating long ago, but it honestly looks like that was the last time they even spent a dime on upkeep of the structure. Again, the employees were great, but the place is a dump. Room had carpet that was withered and frayed, looked like it had been installed in the 80's. As if that wasn't enough of a tip off, there were several huge stains that literally looked like a donkey had urinated a few times - again, quite a while ago. Air vents have not been cleaned since the last century, so if you are into breathing spores, other people's skin cells, and bacteria - this place is for you. I also had the pleasure of sharing the suite with a loud buzzing noise every 55-60 seconds. Sounded like a cell phone on a table vibrating. After a few nights of putting up with this, I decided to investigate. Really with I had not... first I found a huge 36" x 16" hole hacked out of the wall behind a mirror hanging in the connecting hallway to the front room. This had some other mismatching hunk of drywall dangling in it, not really doing much to seal the hole. Emergency plumbing repair unfinished? Maybe the source of the camel pee stains, don't know. Finally, I found the item responsible for the 55 second interval alarm... behind the vent in the ceiling, a cheap recirculation pump was mounted with no thought for vibration dampening. Seriously, this thing was absurdly annoying. Honestly, I've seem far better maintained rooms in a Motel 6 or Super 8, I expected much better from a hotel of this supposed caliber.