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This was probably the best value I have ever gotten on a hotel. It is very nice and has great amenities. I feel bad because it has changed names several times recently, suggesting it is struggling financially. It is out of the center of town, so take that into consideration when making your reservation.
Staff was kind to put my elderly parents in close walking distance to breakfast and parking lot.
It is a quiet clean motel in a convenient location, overall a good value.
Excellent value for money, good sized rooms, clean and comfortable. Nice breakfast.
the room was modern and clean with upgrades of fridge and micro. The breakfast was better than most inexpensive properties and the pool and BBQ would have been great if it had been warmer weather. It was hard to identify the sign from the main road...Oracle RD. The room wasn't really serviced every day but we didn't need much just clean towels and we got them from the desk.
The facilities were beautiful. However, the cost was high to stay there. The trails, golf courses and restaurants were great. We enjoyed our stay. The family pool right outside the main building has no "closing time". Now, we were there during spring break; however, individuals including children were still out playing "very loudly" in the pool at 1:30 a.m. You received many complaints while we were there but it continued the entire time of our stay. That should be corrected. You should not be a major resort with pools that do not have closing hours and quiet time. Also, on our bill at checkout was a $25.00 charge plus $3.01 tax for everytime we charged to our room. This is ridiculous and was never disclosed to us when we checked in. I could have used my credit card and not been charged.
The facility With the exception of the Flying V restaurant the food was subpar. Waitstaff at pool were incompetent.
Staff was friendly and helpful at every turn.
This is a very nice hotel, with a great location in the foothills. The service was excellent and facility was very well taken care of. The pool area could have been a bigger with more accommodations, as it filled up with no room for someone not getting down early and claiming spots. Not ideal for people wanting to be active then relax by the pool.
The room was very clean and the bed was incredibly comfortable. Would stay again!
This facility is a great desert escape for a few days. We did not use many of the amenities as we were visiting family for the most part. However, the room was satisfactory with the exception of exterior noise. We had a lower level room that gave us the priveledge of hearing every footstep and conversation from the upper room. Additionally, the entry doors need some major soundproofing; every time someone came to their room, it was as if they were standing in our room holding a conversation. Finally, there was an oily substance on the powder room counter that was never removed during our three days at the facility. The counter likely needs replacement.
Loved the great big room, and that there were two sinks in the bathroom. The hotel accommodated our dog and put us in a lovely first floor room that lead right onto the walking path for easy access to the outdoors. Food was also great! We will definitely be back! The patio area could use some TLC.
The grounds were pretty with a lot of activities available like tennis, basketball, volleyball and swimming. There is a trail that goes around the resort that can be used for walking or jogging. The room was spacious and comfortable. Food was reasonably priced. Some of the buildings had a dated 80's look from the outside. There was a badly peeling sofa in our room.
WE love the location and the views of the golf course. I disagree with your policy to charge for internet access. I need to do business when I travel and I resent having to pay $13 for each day of wireless. this is very business unfriendly. Motels give me free wireless, why not La Paloma?
Beautiful grounds, comfortable rooms, very pleasant staff. During the days we were off sightseeing, and enjoyed relaxing in the whirlpools in the evening. Not enough staff around pool. Drunk "professionals" strip-teasing down to undies at pool (save it for Cancun, guys).
The property is beautiful, the staff was pleasant, helpful and efficient. N/A
The trash can around the pools were overflowing and the grounds around the hotel had trash that was not picked up!! For a resort that nice it was very disappointing to see!
Hiden charges for valet parking and a 25/day resort charge
I loved the staff and the room and the facility I have no complaints. I wish i had gone during the summer
Great for kids
It was very pleasant to see two luggage racks in the closet. The room was very large and well planned out. There were so many buildings for the rooms and they were poorly marked. They cover such a large area and it's easy to get lost finding your room. Good thing the rain had stopped when we returned from downtown Tucson in the late evening. A lot of walking is involved.
Rooms very outdated and smelled horrible..
The food was good, beautifulbpool,rooms!!! The hotel was vwey stinky due to the smoky casino in the center of everything. You cannot go to lunch or dinner (was down for a conference) in the hotel without having to walk through the smoky casino. As a non smoker i suffered from headaches due to this fact.
*Great location for doing things in southwest Tucson. *Cheerful check in service (however they couldn't tell me if I was pre-paid or not). *In-room dining experience (selecting breakfast off doorknob menu) was excellent and right on time. *Room was clean and nice smelling. *No restaurants have pizza (but in-room dining does). *Was not interested in the Casino ...so didn't like the cigarette smoke leaking into the hotel lobby. *Not 100% sure of this but the pool looked only to be a maximum of 3ft deep? *Was not able to check out via TV from room (even though was told you could). *Never received hotel bill via email.
They spent great deAl of money on the place but the quality is just not there. Room is large but Ac is noisy. They have a nice place but wish they went all the way you can see the cost cutting in the showers dacore. Would stay again and felt it was a good value. Toilet seat coming off. Ac was noisy
Room was spacious and comfortable. Plenty of pillows. Water from hot water boiler was not very hot.
Very nice building in a shitty area, run by apathetic Native Americans. Staff extremely unwilling or unknowing of alternative activities for families when their security shut down the pool for 8 hours, due to a one hour thunderstorm. If the pool was to be shut down for the night just say so, stop the BS lies of "We might open it later...Keep checking back" The service desk never informed us that there as a fitness facility that families could use, rather she directed us to a strip mall in one of the worst areas of Tucson. The surrounding neighborhood is ghetto and slum-like, on a good day. The morning news mentioned how someone was shot the night we stayed within 1/2 mile of the hotel.