The property is beautiful, the staff was pleasant, helpful and efficient. N/A
Rooms very outdated and smelled horrible..
Beautiful grounds, comfortable rooms, very pleasant staff. During the days we were off sightseeing, and enjoyed relaxing in the whirlpools in the evening. Not enough staff around pool. Drunk "professionals" strip-teasing down to undies at pool (save it for Cancun, guys).
WE love the location and the views of the golf course. I disagree with your policy to charge for internet access. I need to do business when I travel and I resent having to pay $13 for each day of wireless. this is very business unfriendly. Motels give me free wireless, why not La Paloma?
It was very pleasant to see two luggage racks in the closet. The room was very large and well planned out. There were so many buildings for the rooms and they were poorly marked. They cover such a large area and it's easy to get lost finding your room. Good thing the rain had stopped when we returned from downtown Tucson in the late evening. A lot of walking is involved.
The trash can around the pools were overflowing and the grounds around the hotel had trash that was not picked up!! For a resort that nice it was very disappointing to see!
Great for kids
Staff was very nice and respectful. Building was dirty
Bed comfortable Could not get Anything from office to cook or eat with, as promised in advertising (kitchenette in rooms) Managed to get a small coffee pot and saucepan to heat water. Not sure where problem is (unhelpful staff or stingy hotel management) but it was like pulling teeth to get cooking tools, and then they would tell you they don't have it Plan on bringing everything (paper towels, cooking gear, dish soap etc if you want to stay here) For the price of the room I'd recommend to stay somewhere else
Loved the great big room, and that there were two sinks in the bathroom. The hotel accommodated our dog and put us in a lovely first floor room that lead right onto the walking path for easy access to the outdoors. Food was also great! We will definitely be back! The patio area could use some TLC.
The grounds were pretty with a lot of activities available like tennis, basketball, volleyball and swimming. There is a trail that goes around the resort that can be used for walking or jogging. The room was spacious and comfortable. Food was reasonably priced. Some of the buildings had a dated 80's look from the outside. There was a badly peeling sofa in our room.
The room was very clean and the bed was incredibly comfortable. Would stay again!
ease of access to airport.....breakfast buffet.....good late dinner in bar....beautiful courtyard
My room looked like in the picture (which it is not always guaranteed), and it was clean. Beds where really comfortable (one could adjust the hardness of each side of the bed). Swimming pool was also nice.
Very pleasant and accomodating staff, especially Hector and the matre 'd and the sweet greetor. Wonderful suites with beautiful inner fountain area. Very clean rooms with plenty of free parking. Steps away from the airport but you barely hear the planes at all. I would recommend this facility always. Thank you ~ Barbara and Michael Florentine The handicapped facilities are listed having 2 double beds. Not so. Only 1 double bed with a very uncomfortable sofa bed. Very dissapointed and painful on both. Also Mike and I were only booked for 2 nights not 3. An additional night to the handicapped room stay was the only addition. Never a cancellation of any kind. Even after Ashley with Booking.
We really enjoyed the buffet breakfast each morning. What a great value and a great way to start our day! The rooms were nice and the grounds were kept clean and neat. Our stay was wonderful!
very nice room, very close to airport
What I liked was that if I had any questions the staff would do there best to help me out.
One of the days of ny staying pool opened about 1 hour later than supposed.
We loved the inclusive breakfast! We were all able to meet in the mornings to discuss our plans for the day without leaving the facility. The buffet had excellent choices! The staff kept it well stocked and clean! We also enjoyed the managers hour with complimentary drinks and popcorn. It was so much fun!!
It's overall a very nice hotel I didn't like how I purchased a double tree hotel at a different location (reid park), but was given this hotel as the purchased one
Near airport and interstate; clean room; helpful desk clerk; medium prices; although think I could have done less expensive and got the same nice room and service at La Quinta. But this was on Booking.com so it was competitive. No complaints. I was looking for a clean and peaceful nightg stay near the airport and Interstate and that is what I got. It was very pleasant.
Near Airport, Nice Staff and Free Wifi. Restaurant provide local dishes.
When I book with you the price was $79.00 when I got to the hotel it was 99.31 price
The room nice and clean, large enough for the family and our dog. The staff was super. Breakfast was really good. Nothing.
Break fast was great, staff was helpful The bathroom drain didn't work , had a drip all night
Breakfast was good and location to airport excellent Microwave didn't work unless fridge was unplugged. Beds were hard. Dirty window seals dead moth and flys in them. Ran out of hot water for my family to shower with.. Manager in the morning was rude. (Val)
Wasn't a lot to write about in the like column. Good location to the airport. I have stayed at several Country Inns and this facility was far below standard for the chain. There was a sign in the lobby that stated that they were going to be starting a renovation soon. Certainly needs it.
Room Staff attitude and service Location for the view Only nearby restaurants are owned by the hotel and are pricey
Everyone was so nice and friendly
The facility was beyond beautiful. The only down fall was we visited on a busy holiday weekend and so with that being said the pool was over run by children that were unattended. The staff/security did not say anything as my 70yr old mother was being splashed by cups of cold water being brought back in cups by the 8 kids playing rough in the hot tub. We opted to leave the hotel for the majority of our time there due to the fact that we could not find any space that had not been over taken by these unattended children.