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Great location for dental work in Los Algodones. Staff was first class, especially Jason. Bed was quite comfortable. Adequate for most situations. Room on second floor was poorly insulated from room above, could hear footsteps and muffled conversation through floor. Air conditioner/heater was quite noisy, but it helped neutralize noise from occupants above.
I booked for friend who had medical issues and need to have use of the shuttle to airport which is the main reason I selected your hotel. I have to say not only was she impressed with your hotel but she was very impressed with your driver who took her morning of Jun 22 as he was very helpful at the hotel and stayed with her till she got thru her check-in. He demonstrated great compassion so I congratulate Shilo for recognizing in him that trait. If you could extend to him our sincere appreciation. Vonda was returning to Calgary. I'm sure he will remember. Thank you Vicki Zaharko (for Vonda Bos)
The rooms were very comfortable and clean. There were 2 refrigerators and a microwave, there was coffee downstairs by 4am. It was a little outdated, for the money. We stayed for 9 nights.
Large rooms.Clean and nice breakfast included.Friendly staff.We syay thete every time we go to Yuma to get dental work in Mexico.It's our favorite place
Every request was provided in a manor of prompt friendly style. Overall relaxed and happy environment Nothing. Plan to return this week
Booked a room with a pullout couch; arrived from driving 7 hours And had to sleep on the floor. Front desk manager was clearly high on drugs and was no help. This place should be condemned.
The attention, by the General Manager, given to concerns during our stay was above and beyond expectation! Thank you for a wonderful stay over the Christmas holiday.
Beautiful courtyard landscaping. Quiet. Convenient to restaurants and shopping. Beds are comfortable. Good complimentary breakfast. Bathroom cramped, dated, and in dire need of work. Shower draining problems left us standing in ankle-deep water. Rainfall-style shower head had black gunk (mildew? mold?) all over. A curved shower rod was installed, and usually means more room in the shower but, in this case, it only intruded into toilet space. Shower head didn't move and was mounted so close to the corner you were forced to stand right next to the wall. Every time I used this bathroom during our 3-night stay, I was sorry that I hadn't requested another room immediately. Did report this on check-out so, if management is responsive, further users of room 112 shouldn't have to face these issues.
Very nice room, good WiFi, friendly staff There wasn't, anything I disliked
Bathroom was amazing. The overnight staff when I checked in at 3 am was great. She was helpful and friendly Room sort of smelt like urine. Thought it was just me but when I picked up my boyfriend from base he felt the same. Little time was spent in room
Breakfast, friendly staff Updates were poorly installed, clogged drains, smoked-in room, spa out of order.
Michelle the receptionist was extremely friendly and welcoming. Every time she saw us she greeted us and asked if there was anything she could do for us. The property is beautiful as were the rooms and pool but what brings us back is the location right on the water. Our room wasn't cleaned the next day so we came from floating down river to a dirty room and no clean towels. I wasn't a huge fan of the female chef as when I ordered something for breakfast she seemed so irritated which I found funny as were were the only two guests in the lobby for breakfast so she wasn't busy. Why she was so irritated is beyond me but maybe find a different job outside of customer service.
Great location on Colorado river, easy walk to the town center. Close to territorial prison museum, walking paths with historical information plaques. Large pleasant, clean rooms. Very nice exercise facility.
I liked that the room was next to the river and we could access the river from the hotel. The drinks were good and they had free cookies.