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Great location for dental work in Los Algodones. Staff was first class, especially Jason. Bed was quite comfortable. Adequate for most situations. Room on second floor was poorly insulated from room above, could hear footsteps and muffled conversation through floor. Air conditioner/heater was quite noisy, but it helped neutralize noise from occupants above.
The pool was great and the staff was friendly The shower was not clean. Looked like the shower walls had never been cleaned. The floor needed a good vaccum. The continental breakfast was skimpy
New matress's and updated TV's The property needs to be freshened/updated especially the carpet
THE BREAKFAST. Breakfast was awesome. Nothin better than a free hot breakfast. The tv was great. The bed was nice, and the shower was very nice as well. Overall it was good value for what we spent. Getting to the room was a huge pain. We asked where the best place to park was and we parked there, but had to walk from one end of the building to the other and then back again just to get down around the planter, and then all the way to the other side of the building to get to our room with all of our stuff. That really was a big pain. Also the room came with free wifi, but none of us could get it to work even with the instructions and password that were given to us. Other than these problems, the stay was nice.
The restaurant staff is amazing friendly, good food Front desk staff especially the women are very ride, they lie about my card not going through, the maids are also rude they knock about 4times before check out listen in at door. I have extendedly stayed here numerous times. Only the male staff are well mannered. The women have a jealousy problem
Difficult to find. Odd rooms (sink in bedroom - not in bathroom?). Old.
The attention, by the General Manager, given to concerns during our stay was above and beyond expectation! Thank you for a wonderful stay over the Christmas holiday.
Beautiful courtyard landscaping. Quiet. Convenient to restaurants and shopping. Beds are comfortable. Good complimentary breakfast. Bathroom cramped, dated, and in dire need of work. Shower draining problems left us standing in ankle-deep water. Rainfall-style shower head had black gunk (mildew? mold?) all over. A curved shower rod was installed, and usually means more room in the shower but, in this case, it only intruded into toilet space. Shower head didn't move and was mounted so close to the corner you were forced to stand right next to the wall. Every time I used this bathroom during our 3-night stay, I was sorry that I hadn't requested another room immediately. Did report this on check-out so, if management is responsive, further users of room 112 shouldn't have to face these issues.
staff was excellent and very helpful. everyone that works there is very friendly and willing to help in any way. I absolutely recommend the breakfast in the morning
Nice clean and new hotel with nice staff. Good restaurant too.
Bathroom was amazing. The overnight staff when I checked in at 3 am was great. She was helpful and friendly Room sort of smelt like urine. Thought it was just me but when I picked up my boyfriend from base he felt the same. Little time was spent in room
Morning newspaper, nice pool, exercise room Breskfast area was a mess, trash cans overflowing, waffle maker unusable (waffles kept sticking due to no spray oil available ), tables dirty,
Big comfy bed. Quiet. Lovely staff. Waffles at breakfast. Close to everything you'd need in Yuma. The TV s were all distorted like the beginning of Independence Day and our sheets smelled like gym towels... Washed gym towels, but still...
The staff was rude
Michelle the receptionist was extremely friendly and welcoming. Every time she saw us she greeted us and asked if there was anything she could do for us. The property is beautiful as were the rooms and pool but what brings us back is the location right on the water. Our room wasn't cleaned the next day so we came from floating down river to a dirty room and no clean towels. I wasn't a huge fan of the female chef as when I ordered something for breakfast she seemed so irritated which I found funny as were were the only two guests in the lobby for breakfast so she wasn't busy. Why she was so irritated is beyond me but maybe find a different job outside of customer service.
Everything( the facilities and the staff were excellent. We stayed for five nights and enjoyed our stay. The staff was very accommodating and friendly.
This place is great. Wonderful staff, restaurant onsite and the rooms were very clean. I would recommend this location anytime you travel to Yuma. Nothing to say here.