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Great location for dental work in Los Algodones. Staff was first class, especially Jason. Bed was quite comfortable. Adequate for most situations. Room on second floor was poorly insulated from room above, could hear footsteps and muffled conversation through floor. Air conditioner/heater was quite noisy, but it helped neutralize noise from occupants above.
The staff was very nice. There was a strom and there was an electrical outage. It was hot and dark. The staff passed out water and walked around making sure all was safe and secure. The hallways had no air and when it is 110 outside, the halls are hot. The room and hotel had a really bad odor. The elevator sounded as if it was going to give out at any moment. It also took a long time to go between 4 floors.
The pool was great and the staff was friendly The shower was not clean. Looked like the shower walls had never been cleaned. The floor needed a good vaccum. The continental breakfast was skimpy
It was a great deal for the money. Breakfast and happy hour were wonderful. The pillows were lumpy and weird, and adound the cafe it smelled like trash.
Purple heart parking spaces. Fantastic idea. Parking was less than desirable. Especially if you drive a truck. Spaces are tiny.
Beautiful courtyard landscaping. Quiet. Convenient to restaurants and shopping. Beds are comfortable. Good complimentary breakfast. Bathroom cramped, dated, and in dire need of work. Shower draining problems left us standing in ankle-deep water. Rainfall-style shower head had black gunk (mildew? mold?) all over. A curved shower rod was installed, and usually means more room in the shower but, in this case, it only intruded into toilet space. Shower head didn't move and was mounted so close to the corner you were forced to stand right next to the wall. Every time I used this bathroom during our 3-night stay, I was sorry that I hadn't requested another room immediately. Did report this on check-out so, if management is responsive, further users of room 112 shouldn't have to face these issues.
The attention, by the General Manager, given to concerns during our stay was above and beyond expectation! Thank you for a wonderful stay over the Christmas holiday.
Nice clean and new hotel with nice staff. Good restaurant too.
staff was excellent and very helpful. everyone that works there is very friendly and willing to help in any way. I absolutely recommend the breakfast in the morning
It is a very nice hotel in a great location We used the room for my wife to get ready for our wedding, we asked the staff to clean the room in the evening so when we came back it would be nice, they said they would but they didn't
Morning newspaper, nice pool, exercise room Breskfast area was a mess, trash cans overflowing, waffle maker unusable (waffles kept sticking due to no spray oil available ), tables dirty,
The staff was rude
I will NEVER use Kayak again!! You changed my arrival date from Dec 28 (default) to Dec 29 so that I had to pay for a second night that I did not need. I was making reservation at 6pm CA time (Dec28) while traveling through the mountains on Interstate 8. I lost phone signal several times. Even though I saved my choices including the default check in date of 28 Dec. You CHANGED my check in date to Dec 29. I DID NOT CHANGE MY CHECK IN DATE! My phone died so I did not get the confirmation. I WILL NOT make the mistake of using Kayak again! Walt Conavay
Michelle the receptionist was extremely friendly and welcoming. Every time she saw us she greeted us and asked if there was anything she could do for us. The property is beautiful as were the rooms and pool but what brings us back is the location right on the water. Our room wasn't cleaned the next day so we came from floating down river to a dirty room and no clean towels. I wasn't a huge fan of the female chef as when I ordered something for breakfast she seemed so irritated which I found funny as were were the only two guests in the lobby for breakfast so she wasn't busy. Why she was so irritated is beyond me but maybe find a different job outside of customer service.
Everything( the facilities and the staff were excellent. We stayed for five nights and enjoyed our stay. The staff was very accommodating and friendly.
Great location on Colorado river, easy walk to the town center. Close to territorial prison museum, walking paths with historical information plaques. Large pleasant, clean rooms. Very nice exercise facility.