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Loved my view into the woods; it was quiet & the room was larger than normal and comfortable. Staff is nice. We have stayed over the years and enjoy the hotel & less busy location. I wish I could have used the jacuzzi but it was always full of people. I know the hotel can't control but maybe extend the hours a little when you are so full? I don't get the sense much recycling, or green efforts are being made? I like to see the message about towel re-use & hope my sheets were not washed since that would be wasteful. I really appreciate & choose hotels, when I can, that are GREEN. check out the soap progarm, it makes sense. https://cleantheworld.org/
The staff were very good, helpful & professional. The rooms are quiet, large, and very clean. Very nice pool, there's a nature trail out back (walking or running) , good restaurant. Nothing to complain about here.
The rooms at this property have not been updated in years. Should have stayed at a Hampton Inn for less money and a free breakfast.
Very beautiful hotel rooms. Bathrooms in room were wonderful. Casino is too smokey wish there was a non smoking section and the public restrooms were extremely dirty
We don't normally stay at casinos but this location provided us with easy access to Grand Falls. All staff were pleasant and helpful. The room clean and well-appointed. And the food! Well done!
Room was clean and well kept. Quiet.
Continental breakfast had a variety of choices, location was ideal and close distance to variety of stores / restaurants.
Decent breakfast. Easy access to NAU. Delayed room cleaning.
This hotel is currently practicing consumer fraud, basically...website advertises "free breakfast", and next morning guests find out that they are "under renovation" and no breakfast available, and no local restaurant voucher provided to compensate..."BUYER BEWARE"...not as advertised or contracted for...had we known that "breakfast" was a lie, would have stayed elsewhere (as we will do next time in Flagstaff)...enough said
Das Hotel war gemütlich und man hat dort so tolle Sachen wie Social Hour. Das waren 2 stunden wo es kostenlos 1 oder 2 Getränke wie Wein, Bier etc. kostenlos gab.
Freundliches und zuvorkommendes Personal, stets hilfsbereit und ansprechbar Das Hotel ist sehr veraltet und überholungsbedürftig, eine Grundsanierung erscheint zwingend geboten, z.B. zerbrochene Bodenfliesen im Bad, Treppenaufgänge zum Obergeschoss zeigen erhebliche Korrosionsercheinungen, Internet funktionierte nicht auf dem Zimmer, sondern nur in der Lobby. kein gutes Preis-Leistungsverhältnis
Das Zimmer oder besser die "Presidential-Suite" mit zwei Schlaffzimmern, zwei Bädern und Küche war top, Das einfache Frühstück mit Waffeln, Rührei und Würstchen war ok! Der Zuglärm hat uns absolut nicht gestört...
Free breakfast and dinner Free wifi
Room size and comfort Barking dogs.
The hotel staff was very friendly and helpful. The free breakfast came in handy, and the kids loved the waffles. The hotel is pet friendly and allowed all sizes of pets. There was a dog that kept us up with it's barking. And another dog that jumped on my daughter when we entered the elevator.
We love that we felt like we had our own little apartment. We were pleasantly Surprised to find a very contemporary suite with every ammenity you could want.
Nice modern design Our 14 yr old son didn't get a good night sleep on the pull out bed.
Was very surprised by the room and how comfortable the bed was for the price! Was driving cross country and after a long day that bed was just what I needed.