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Good sized room that was very clean. Quick check in and check out. About 1.5 miles from downtown. In room coffee was flavorless and the one cup machine leaked water. Would be fantastic if breakfast was included.
Nature trail on site Furnishings were good, style was a little "period"
Room was spacious and clean. Many amenities, onsite restaurant was nice. Attached gas station. Close to many things like NAU, downtown and other places. None
The valet that greeted us was stellar, positive and patient. Discarded at Lobby Desk! I was amazed! The valet was the best supportive person to assist us. He welcomed us and took all or bags right on to a cart. I walked to the lobby to check it. They said you do not exist in our data base. Good bye. I was like excuse me? Anyway after this they pointed down the hall and told me to look up my reservation on my own. My cell phone had died in the long drive, so I walked down the hall expecting a bank of computers for guest? No I was sent to a gaming room and told to pay 5 dollars to use the computer!!!!! I then looked up my reservation number and proceeded back to the lobby. (THERE WERE NO OTHER CUSTOMERS AT THIS TIME) The same clerk took my reservation number and walked away. No explanation, No apology, No Service. I then asked for a manager. After 15 minutes they returned and said your booking date is incorrect, we cannot provide you with this rate tonight, 220 buck is all we have. I was blown away. The manager and the clerk were unfriendly, no supportive and obviously did not want to deal with us or any customers. They obviously do not desire kayak.com customers and they did not desire my business. We as a family will never return to Twin Arrows Casino. The advertising also stated non-smoking this is not the case, the only casino area they had was all electronic slots and all smoking and very dirty.
staff friendly, rooms luxurious, wi fi, food good
The location for our trip, the amenities for the family, price and cleanliness I was totally bummed the night we stayed the pool was closed so my older kids didn't have anything to do when we went to the casino.
Die Zimmer waren sehr sauber, die Mitarbeiter an der Rezeption waren sehr freundlich und hilfsbereit und das Hotel war sehr zentral gelegen.
Münzwäscherei vorhanden, Pool, Frühstück inklusive Einrichtung etwas veraltet, Badewanne notdürftig ausgebessert, Sauberkeit der Zimmer nur mittelmässig, Schild an der Einfahrt schlecht zu erkennen (Hotel Aspen nur ganz klein vermerkt)
Everything was wonderful! The room was devine, all staff was kind and wonderful, breakfast was delicious and the grounds were gorgeous!
We love that we felt like we had our own little apartment. We were pleasantly Surprised to find a very contemporary suite with every ammenity you could want.
Was very surprised by the room and how comfortable the bed was for the price! Was driving cross country and after a long day that bed was just what I needed.
It is not worth the money! The bed was so uncomfortable. Noisy neighbors we couldn't wait to leave!
Flagstaff is a great town.. Hotel is right near everything. Big Rooms with Flat Screen TVs and great indoor Hot Tub. Excellent value for the price, I very much enjoyed my stay. Staff forgot to clean out the bathroom before we got there but I called down to the front desk and they got it resolved quickly
Clean room and friendly staff. Heater wouldn't turn off, building run down,any caution signs, large mattresses in hall next to our door, pretty run down.