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staff friendly, rooms luxurious, wi fi, food good
Room was clean and well kept. Quiet.
The property is new...or new enough that makes no difference. The rooms are aesthetically appealing and clean. The bed was unbelievably uncomfortable. Traveling frequently, the bed rates among the worst I've ever experienced. I attribute my absolute inability to sleep to the quality of the mattress. The staff did not show any courtesy or interest at any point during our stay. During check-in, the associate had a laundry list of policies and rules that he rattled off in a monotone voice at lightning speed as if he were giving the terms and conditions at the end of a radio advertisement. He stopped halfway through when a maintenance employee interrupted him. The desk associate then proceeded to have a separate conversation with the maintenance person for several minutes, before continuing his speech without apology or inflection, as if nothing had distracted him in the first place.
Das Zimmer oder besser die "Presidential-Suite" mit zwei Schlaffzimmern, zwei Bädern und Küche war top, Das einfache Frühstück mit Waffeln, Rührei und Würstchen war ok! Der Zuglärm hat uns absolut nicht gestört...
Die Zimmer waren in Ordnung, geräumig. Das angebotene Frühstück war für amerikanische Verhältnisse gut. Das Hotel ist von der Straße aus nicht so leicht zu finden. Die Ausschilderung/ Hinweisschild auf das Hotel könnte ertwas größer/ deutlicher und somit klar erkennbarer sein.
Die Zimmer waren sehr sauber, die Mitarbeiter an der Rezeption waren sehr freundlich und hilfsbereit und das Hotel war sehr zentral gelegen.
Room was spacious and clean. Many amenities, onsite restaurant was nice. Attached gas station. Close to many things like NAU, downtown and other places. None
The staff were very good, helpful & professional. The rooms are quiet, large, and very clean. Very nice pool, there's a nature trail out back (walking or running) , good restaurant. Nothing to complain about here.
Good sized room that was very clean. Quick check in and check out. About 1.5 miles from downtown. In room coffee was flavorless and the one cup machine leaked water. Would be fantastic if breakfast was included.
Great location across from golf course. Very minimal train noise. Check in was a breeze. Staff was helpful. Check in is at 4PM. Staff was willing to check us in earlier when a clean room became available. Breakfast was average. Beds comfy with extra in room sheets & pillow. Big size studio room w/full kitchen a plus. Moderately thin walls-could hear college party next door well into the night. Air filter could've been changed sooner and/or checked more often. Twin sized pullout bed was not comfortable at all. Minor issues but will definitely be back.
We love that we felt like we had our own little apartment. We were pleasantly Surprised to find a very contemporary suite with every ammenity you could want.
Everything was wonderful! The room was devine, all staff was kind and wonderful, breakfast was delicious and the grounds were gorgeous!
Free breakfast and dinner Free wifi
The hotel staff was very friendly and helpful. The free breakfast came in handy, and the kids loved the waffles. The hotel is pet friendly and allowed all sizes of pets. There was a dog that kept us up with it's barking. And another dog that jumped on my daughter when we entered the elevator.
Room size and comfort Barking dogs.
I thought the hotel was great. Centrally located and clean. The continental breakfast was good too! My son leved the waffles!!!
The bed was very uncomfortable, I am sure the mattress is pretty old and pillows should also be replace. Thank You
Great hot spa and friendly staff. Rooms are normal but the veiws are great!