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Clean, comfortable room. Breakfast was good.
Nice quiet stay o Room smelled like someone had previously smoked in it though it was non smoking room also room seemed damp no matter how we adjusted the air conditioner
Accommodations met our needs. The rooms were comfortable and clean. Our sausage at breakfast was cold, but otherwise it was good. If there had been a microwave I would have just heated them up. The eggs were hot
Shuttle only ran after 6:00am. I needed to leave at 5:00am. So I needed taxi which cost extra 17.00 $. Also refrigerator in room did not work. The staff running shuttles did not help with luggage. So if you need shuttles before 6:00am and need help pick someplace else
Definitely recommend this hotel. Great location, very clean and comfortable.
Good breakfast and location. Bedding was old and worn. .areas of the hotel had unpleasant smell
It was clean and seemed to have amenities that would be nice if I was there longer than one night. I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
Location was great, staff was friendly, easy check in, like the sitting area and micro/fridge in room. TV was great, beds were comfortable. Both mornings, the breakfast items were lukewarm. Our toilet worked "funny" the first night and handle broke the second night. Someone was smoking a lot in a room near us despite the fact that it was a nonsmoking area. Staff appreciated our reporting this but the smell was still in the air.
Nice big room. Good breakfast. Second floor was awkward. You had to take elevator up and it was slow. I often simply walked out the back door and walked around to the front of the building simply to get to the lobby or the pool.
Convenient to highway for a weekend visit. The room was very comfortable, great pool and hot tub area, and a really nice breakfast. Easy access to Capitol area.
Ease to get to. Good breakfast area and food quality was better than average. They were understaffed when we arrived to check in. The manager was putting in as good an effort as could be expected but people were waiting too long to check in.
Nice clean hotel. Free breakfast and nice pool and hot tub.
This guest did not leave comments about this hotel.
Very clean, nice suites for the price. Staff could have been a bit more welcoming, but they weren't rude by any means.
The staff was very helpful and their shuttle service was very convenient and cost effective, it covered 3 miles from hotel and to airport. I did not have to rent a car or use a cab for my 3 day visit I would recommend this hotel and is a great value.
All staff was friendly, welcoming, and helpful. No major complaints.
As a choice hotel gold member I expect the best but the only thing that was really up to par with other choice hotels was the breakfast. I did not like the fact as I checked in another group was checking in and was told that their card would not have the hold put on it for incidentals while my card had a balance holding it. Also, $150 is a very high rate for incidentals.
The room was spacious and clean, the beds were nice and soft, the staff was incredibly helpful and even gave us a ride to the bar since we had enough people to warrant a shuttle, and in the morning the breakfast was much needed and well appreciated. Didn't notice any restaurants immediately next door to the hotel. Most likely would require a short drive.
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Location. Location. Location. No.
This guest did not leave comments about this hotel.
Location. Amenities included. Friendly staff. Excellent breakfast. A bit dated but everything super clean. Apples brown inside.
The location to entertainment and attractions. Food was excellent.
Very friendly and accommodating staff. Nice exercise room. Good location for walking into Madison for shops and restaurants. Nice to have the shuttle to and from the airport.
Staff was very friendly and eager to please. Our room wasn't ready when we arrived so they upgraded at no charge. Beautiful building. Cannot recommend highly enough.
location is perfect it would be nice if they offered free breakfast paying extra for parking
Wonderful and welcoming staff. Great location right on the square..
Location and proximity to the event I was attending. The Wisconsin Ironman was held at the Menona Terrace and this was a short five minute walk to the event. Service and accommodations were top notch. Underground Parking was sparse and tight given I drive a full size vehicle. Managed to find parking but if there are any drawbacks on this hotel, this is all I could find.
The doors make such a loud slam. That was the only thing that was disturbing. Especially at 2am.
I guess the only thing I could really say was the room was clean. I don't normally write bad reviews, but this stay was just not very enjoyable. I was disappointed because the pictures made the place look brand new, but it was far from that. The bed sheets and blankets were very thin and the pillows weren't very good. The heating controls simply didn't work, and we couldn't stop the thing from blowing air constantly, so we were cold. It was also a noisy heater. The cleaning people seemed to be up extremely early, vacuuming the next room for what seemed like hours, and banging into the wall with the vacuum constantly. So, unfortunately, overall I was not very impressed or pleased with our stay here. I asked for a comment card to let them know directly and they referred me to post on TripAdvisor. I hope they get the note, just so others can have better stays!
Very good made to order breakfast:)
The bed was so comfyyy Just the location
Musty smelly room. Had to change rooms. Headache every morning.
Good accommodations. It took nearly 30 minutes to get breakfast, which was not even very good, mediocre pancakes and dried out sausage. They advertise it as a nice hot breakfast but it really is a waste of time and money.
Rooms were large and breakfast was included with the room. Was a continental breakfast, but offered made to order eggs or pancakes. Tucked a way a bit, but still easy to find.
I liked the room a lot. I also liked the shuttle they had to take you to downtown Nothing
No coffee machine No microwave No frig No complimentary breakfast.
The hotel was clean and the service was fine. Free Starbuck's coffee in the morning. The decor in the hallways was dark and dreary. They are planning to update rooms. I thought it just gave off a feeling of being faded. My stay was actually fine.
location Rooms were less than impressive for a large name hotel. Ice machine on floor did not work. There was no microwave or refrigerator in room. Thought I was getting room with both. TV did not work. Extension cord was running across the floor under the rolling chair. Rolling desk chair was ripped on the arms. Tub/toilet room is so small you barely have room to turn around. Light switch under bed lamp did not work. Toilet did not flush well and handle felt like it might break off. No free breakfast offered.
I liked the driver Henry, the entrance, location, amenities such as the free Starbucks coffee and fruit, and the Starbucks packets in the rooms. Our receptionist upon departure was very helpful and kind when we left (young black woman with longer dread type looking hair). I didn't like that for two people, we were provided one towel in our room. The rooms are definitely outdated compared to the rest of the hotel. Also, I didn't like that we reserved a king bed room and were put into a two bed full type of room. Our receptionist upon arrival wasn't very kind. She was sort of short with us.
The hotel location made it easy to get downtown quickly. The room seemed very dated. There weren't any plugs that were easy to access either. Most unfortunate was the fact that I discovered dried blood on the comforter.
Clean, Close to everything for our convenience. Also the shuttle was very useful. Very uncomfortable bed and pillows. Noisy all night long couldn't sleep.
The staff was fantastic. I think the pricing was a little high, but there was a big event in Madison that weekend.
Basic, clean and friendly. Nice little breakfast buffet and great coffee.
Excellent price, fresh cookies, comfortable bed, nice and quiet room Got locked out of room, but that was my fault
I liked the friendly staff and the relaxing atmosphere. Upon entering the motel I felt I had just entered another world, a world of pampering and relaxation. Loved it. The room was comfortable but quite small and crowded.
Rooms are spacious and the extras such as wine at 5 and free breakfast make this our favorite hotel in Madison
Very comfortable and quiet. Hotel staff was apologetic for not having my reservation in the system and made good on it. The hotel did not have my reservation--not clear where the ball was dropped. I had my printed reservation with me, they had an open room and they honored the price, so everything worked out. But it could have been a big problem if they were full. Please review your process.
Great value, easy checkin and checkout, very helpful staff. I left briefcase in room in error. Contacted by phone, case found, easy pickup later in day. Room clean & comfortable. Convenient, tasty breakfast. Nothing
We went to Madison for a house concert and to visit a friend who is attending UW Madison. The hotel was within 6 miles of both places so the location was great for us. The free breakfast in the morning was a bonus (eggs, sausage, waffles, biscuits and gravy, potatoes, oatmeal, fruits, juices etc). The place was clean, we forgot out suits so we didn't use the pool. The staff were all super helpful and friendly. Will for sure stay here again.
The hotel is very conveniently located, very close to the highway but in a quiet place and I couldn't hear any noise at all in my room. It was just 15 min in car from the Alliant Energy Center which was the purpose of my trip and just 3 min in car or 10 min on foot from West Town Mall. A lot of restaurants with reasonble prices near this hotel. I wouldn't mind to have to have a refrigerator in the room. And it would be great to have a bigger variety of dishes at breakfast.