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Rooms are spacious and the extras such as wine at 5 and free breakfast make this our favorite hotel in Madison
Basic, clean and friendly. Nice little breakfast buffet and great coffee.
The staff was fantastic. I think the pricing was a little high, but there was a big event in Madison that weekend.
Location and proximity to the event I was attending. The Wisconsin Ironman was held at the Menona Terrace and this was a short five minute walk to the event. Service and accommodations were top notch. Underground Parking was sparse and tight given I drive a full size vehicle. Managed to find parking but if there are any drawbacks on this hotel, this is all I could find.
Wonderful and welcoming staff. Great location right on the square..
The location to entertainment and attractions. Food was excellent.
Great location, room, friendly staff and really appreciated hotel shuttle.
Clean room, great location and views, conscientious staff. Limited cable options, unnecessary housekeeping occurred/disturbed when not requested.
Beautiful view!!!! Amazing location Convenient restaurant on site with overall delicious food Room humid, even with A/C on Weak water pressure in shower
It was clean and seemed to have amenities that would be nice if I was there longer than one night. I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
We had a change of plans and needed to shorten our stay. I called within the amount of time allotted to make changes. They would not refund me a night stay. They instead said they could cancel my reservation and rebook for $5 more! Why would I pay $5 more to stay less time? We canceled our reservation and went else where.
Clean, comfortable room. Breakfast was good.
Very comfortable bed Lights next to the bed did not work, one wash cloth had blood on it, poor directions to the room, when I found the room the door had been propped open bu the deadbolt which made me feel uneasy as it was unexpected. Conference facilities and staff were sub-par.
The pool was lovely Wall very thin, could hear the couple next door who were talking in a normal volume. Bathroom was small.
I stayed at the Sheraton this weekend for a wedding and my parents came down to stay with our four legged son, Charlie. The staff was so accommodating to my family and the concierge was wonderful, chatting with my parents and giving Charlie treats upon his request. I think the staff went over the top with accommodating both humans and pets. If we are in a bind with Charlie, in Madison ever again, I'll be staying at the Sheraton.