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Great room. Loved the layout. Bathroom at the back and plenty of storage.
Nothing! It was very loud, and noisy they should have let me know before arrival that it was full of high schoolers. I paid for breakfast in didn't receive it. The room was so cold. No outlets near the bed. You had to pay to park in the parking lot what hotel charges to park what a joke. First and last time ever going to that hotel.
Everything….I stayed at an Aloft across town! To be completely fair, I have stayed at this hotel and give it high marks in every category and expect to stay there again in the future. My other business associates were booked at the Aloft so I changed hotels. I fail to understand why Kayak is so backward that their system doesn't understand that I cancelled!! Nothing…it was perfect at the Aloft
The bed was extreme comfortable maybe the most comfortable bed every! Room was clean and had the basic amenities. Front desk was not friendly. I assume the young lady was having a bad day but did not say anything other than how to get to our room Our shower handle broke in the morning and it was spraying cold water only. We called the front desk and they said they would send someone up as soon as we checked out. We didn't get to shower and at check out told the front desk about the shower issue with a "I am sorry to hear that you are all set"
The pool area is spacious with several tables set up for visiting if you don't want to swim. Pool and hot tub were clean and nice sized. There's a small game room and pool tables to entertain young people. Breakfast was good. Rooms very spacious and comfortable. Staff that greeted us was very kind. The breakfast eating area was too small to accommodate the number of people who were eating. The night we were there there was a tornado warning... When we went downstairs the staff person told us to go back to our second story room and that she would sound the alarm if needed. I disregarded her advice and had the kids stay downstairs ... I just think she should have let people do what they felt comfortable with .... I did not ask her what to do...She approached me.
Location of the hotel was really great. A lot of restaurants and shops nearby. Carpets were really dirty. Time to replace them. Also the corridor and rooms were stinky. Do suggest to maintain them clean. Also the rooms were noisy from the neighboring rooms.
Our room was ready before the check-in time, which was very convenient. The room was very spacious and clean Room was a bit pricier than other hotels in the area
Sauna out of order.