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Location..... Poor selection of breakfast items on the club level. The power went out on one of the nights.. It isn't directly your fault but you need to own it. Why I'm I paying full price for a substandard stay. Our cable was messed up the 3 days that we were there.
For the price I paid I was expecting a mediocre hotel. I was pleasantly surprised. I was especially impressed with the staff for being so very friendly and accommodating. They went the extra mile to make sure our stay was as comfortable as possible. We requested a room with a view, so they put us on one of the higher floors. We probably would have preferred to be facing the river rather than the parking lot, but it was nothing to complain about.
bed was top notch Extensive remodeling made for long walking detours. Also loud music in adjacent rooms past midnight
Had a nice bar in the hotel. The pool and hot tub were great. Rooms were really nice, with a huge bathroom. Hotel very well located to downtown. Hotel staff friendly and helpful. Would stay here next time we stay in La Crosse. Pillows were too big. Wished I would have brought my own. Prices were a little steep for us, but seemed in line with what other hotels in the downtown location were charging.
Rooms were updated and the bed was very comfortable. Construction and remodel during our stay made things inconvenient.
nothing . very hard bed like sleeping on cement slab. noisy air condition 747. torn carpet by the bathroom. broken light switch cover. the absolutely worst continental breakfast hard biscuit, hard boil egg nothing to go with it,honey & grape jelly for toast only, no pastries at all. The worst hotel ever stayed at maybe for $40.00 I could understand that it needs a total renovation. No signs for stairs for second floor, doors in the hallways needing a lot of paint.
General location off I-90 highway. No elevators so I had to hire party to move luggage to and from room for being partially handicapped. No Wyndham points credited because I booked through you upon checkout.
The breakfast is really good, and the restaurant is really good. No military discount when booking through third party which is stupid. The hot-tub was closed the entire weekend we were there, which was during a very big local event so the hotel was kind of busy. That's just a huge lack of good management. Walls are paper thin and the hotel is right next to the interstate, like literally right next to it. You better hope your room isn't on that side. Rate hikes during local events just like every other greedy hotel, tells you your nightly rate is the rate of the cheapest night to try and get you to overlook the other 2 really expensive nights during the event. Over-all, it was big hotel price with the feel of a small super 8 motel during the weekend we stayed.
The lobby was under construction with the floors being retitled. The room was clean. The bed was soft. The bathroom was dated but scheduled to be updated. The breakfast had hot and cold options for vegetarians and meat eaters.
Convienent location Hwy 53 not as busy as why 16 on east side of town. Refrigerator was noisy but we unplugged it since we didn't need it that knight.
Breakfast was nice for the money. Found a plastic part in my eggs. But the next day the eggs were in a different part of the hot container. Walls are pretty thin. Could hear the neighbor talking on the phone. Could hear someone's tv all night.
It was in lacrosse We felt very dirty during our stay. Upon entry to our room we found stray hairs all over the towels, a fingernail on our bed, and stains on our carpet. Our experience is what I would of expected from a $50/night sketchy motel, not a $200/ night best western. In addition, aside from the pool area the entire hotel seemed very outdated. The bathrooms were recently updated, but was done so on the cheap, and cleaning wasn't thorough. I don't believe I've ever left a negative review, but there's a first time for everything I guess!
The room's size was great. Upon making my reservation I was given wrong info. Checking in the front desk woman wasn't very friendly. I was given a paper explaining internet, pool times, breakfast, and lastly explaining "quiet hours" and that there would be security walking each hall to enforce said rule-- this was an utter lie. I was up until 4 a.m. due to loud and obnoxious people in the hall as well as 3 different times having people trying their keys in my room door. Not once was there security to enforce a quiet hour rule. The room itself wasn't cleaned well, I had to wipe down the table, desk, chest of drawers and nightstand myself. There was an immense amount of hair on the carpet, which stuck promptly to my bag and clothes when I knelt down to get items from my bag. The beds were described as "queen" but were slightly smaller than a FULL size bed I have at home, and the mattresses were hard as a rock. The hotel itself is nothing spectacular, a bit out of date. The breakfast bar worker was ridiculously rude and obnoxious. I'm not at all pleased with my stay and definitely won't be wasting money here again.