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For the price I paid I was expecting a mediocre hotel. I was pleasantly surprised. I was especially impressed with the staff for being so very friendly and accommodating. They went the extra mile to make sure our stay was as comfortable as possible. We requested a room with a view, so they put us on one of the higher floors. We probably would have preferred to be facing the river rather than the parking lot, but it was nothing to complain about.
Location..... Poor selection of breakfast items on the club level. The power went out on one of the nights.. It isn't directly your fault but you need to own it. Why I'm I paying full price for a substandard stay. Our cable was messed up the 3 days that we were there.
Had a nice bar in the hotel. The pool and hot tub were great. Rooms were really nice, with a huge bathroom. Hotel very well located to downtown. Hotel staff friendly and helpful. Would stay here next time we stay in La Crosse. Pillows were too big. Wished I would have brought my own. Prices were a little steep for us, but seemed in line with what other hotels in the downtown location were charging.
The hotel was under major renovations. Not very pleasant and not worth the money.
Room was clean, bed was comfortable, plenty of towels, snail appliances worked Pool area was dingy, all of the in restaurant entrees are crossed off on menu, but not removed from website, hot breakfast items at continental breakfast were borderline inedible.
The breakfast is really good, and the restaurant is really good. No military discount when booking through third party which is stupid. The hot-tub was closed the entire weekend we were there, which was during a very big local event so the hotel was kind of busy. That's just a huge lack of good management. Walls are paper thin and the hotel is right next to the interstate, like literally right next to it. You better hope your room isn't on that side. Rate hikes during local events just like every other greedy hotel, tells you your nightly rate is the rate of the cheapest night to try and get you to overlook the other 2 really expensive nights during the event. Over-all, it was big hotel price with the feel of a small super 8 motel during the weekend we stayed.
The lobby was under construction with the floors being retitled. The room was clean. The bed was soft. The bathroom was dated but scheduled to be updated. The breakfast had hot and cold options for vegetarians and meat eaters.
Nothing The staff was terrible and rude and the place was run down and disgusting.
Value and location. This is the new hotel concept and it is very Stark. But, it was very Spacious and it had everything you could possibly want to know hotel room.
Then hotel was close to many things downtown and had a great breakfast. The staff was at our door three times the morning of checkout, well before checkout time.