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Attended a wedding and the Radisson was within walking distance! No continental breakfast
The beds were really comfortable. Very clean rooms. Housekeeping wasn't too on the ball. My first night, they forgot to stock toilet paper and facial tissues. Two nights later, they didn't stock any floor mat for when you step out of the shower. When I called the front desk, they just brought me more towels.
Great location. Good choice of food/beverage options. This property is showing it's age and needs a major makeover. Carpets are old and worn. Bathrooms have no exhaust fans.
The staff was very friendly, and the common areas were clean and well maintained. The breakfast was decent as well. The room was "shop worn." Carpets very worn and stained. The desk and furniture showed significant signs of wear. The common areas were clean and well maintained, but the rooms are tired.
Covienient booking process was fast and easy With 3rd party bookings it is not possible to easily change plans / dates of travel. Customer service in this area needs to be addressed. I was very disappointed that during my booking process and before payment the room charge increased $20 per night. The price should never change at that time. If it happens again I will not use this service again.
I felt pampered
Also, they lied about having pillow top mattresses, very uncomfortable bed. And breakfast was awful, only protein were hard boiled eggs, no breakfast meats.
Needs updates...pool area and bathrooms...the a/c in the front room of the suite didn't work
An easy 5 minute drive to the airport, this hotel was also within easy walking distance to shopping, restaurants, movie theatre, and family fun. The room was spacious, clean, and quiet. Large pool, spa, and breakfast area were also appreciated. Best price in town.
The rooms were large and quiet. Staff friendly. A good value. Well certainly adequate, the breakfast food could have been better. Little things like having more than one machine that people had to wait in line in for any coffee, decaf, and hot water all in one machine. Having a higher-quality cream cheese instead of the dry, crumbly cheap stuff. The hot tub was dangerously hot. This went far beyond health code hot. We wish there had been a swimming pool as well.
Good value for someone looking for an economical, clean, comfortable, no frills place to stay. Bedding was updated and attractive. Flat panel TV. Free Internet. The one queen bed rooms are quite small, but fine for 1-2 people. Great location close to Fox River Mall and its surrounding restaurants/retail area. They do offer a very basic free continental breakfast (cereal, bagels, toast, mini muffins, make your own waffles, fruit, yogurt, coffee and juice). Friendly front desk staff. A good choice for the budget conscious. Does the job. Walls are thin, can hear conversations next door. Main lobby could use some updating to look more inviting (paint, pictures, dried florals, etc.) There is no pool, so perhaps not as kid friendly as other hotels in area.
What i liked? Nothing. We just needed a place to crash. It smelled, babies screaming, first room had blood on the comforter. It also had that creepy feeling.
The hotel had a great location. The room was clean, quiet and the staff was friendly. No downsides.
Great location, right off the highway. Very close to restaurants and other dinning places. It is about 46 minutes from Green Bay. The front desk host was very friendly, and even though we were very late she was very understanding. I am 6'5", the showers here felt very small. I felt like i was touching the ceiling. The shower head came up to my shoulders. I was basically to squats to shampoo my head.
For the price paid the we were more than pleasantly surprised with the staff, the cleanliness of the room as well as the breakfast area. The fact they have a bar is extraordinary for a hotel in this price range. The staff was courteous and very helpful. And the location sure aided in our Christmas shopping. My wife and I would definitely stay at the Grandstay again with no hesitation.
Room was spacious, breakfast choices were very good, staff was very friendly, we were allowed to check in early to all 4 of our rooms
The room was 61 degrees when we checked in at 1030pm. That is too too cold for this time of year. It took roughly 2 hours for the room to warm up to a decent temperature.