Great location. Good choice of food/beverage options. This property is showing it's age and needs a major makeover. Carpets are old and worn. Bathrooms have no exhaust fans.
no frig. or micro. in the rooms
The beds were really comfortable. Very clean rooms. Housekeeping wasn't too on the ball. My first night, they forgot to stock toilet paper and facial tissues. Two nights later, they didn't stock any floor mat for when you step out of the shower. When I called the front desk, they just brought me more towels.
The hotel had a great location. The room was clean, quiet and the staff was friendly. No downsides.
Great location, right off the highway. Very close to restaurants and other dinning places. It is about 46 minutes from Green Bay. The front desk host was very friendly, and even though we were very late she was very understanding. I am 6'5", the showers here felt very small. I felt like i was touching the ceiling. The shower head came up to my shoulders. I was basically to squats to shampoo my head.
Friendly receptionist, room facilities Noisy refrigerator
The staff was very friendly. Room was quiet. The bed had a bad smell like body odor. I called the front desk and had different pillows brought up and that helped with them but when sitting next to the bed and reading, I still could still smell that body odor so it must have been the blanket and spread etc.
Our room was clean, large and comfortable. The continental breakfast was better than most hotels with same service including ''real'' waffles. We would recommend this hotel to our friends.
My trip with 2 other friends to Appleton for some shopping and fun was made better due to our stay here. The staff was helpful and check-in was a breeze. We had a poolside room, which was great, no walking thru hallways to the pool and Jacuzzi. The complimentary happy hour was super, many choices, not just beer and wine. My only negative was the bed situation. We had 2 regular beds and 1 pull out sofa sleeper. The sofa sleeper was awful, and the regular beds not much better. If I could put the Wingate beds in the Comfort Suites, it would have been perfect. The morning breakfast area helped us to forget our poor nights sleep. The food was plentiful and good. We would stay here again, but hopefully with better beds.
after standing my ground i got the non-smoking room that was promised,There was no maid service. we had no new towels, no toilet paper, garbage cans were full, beds unmade. The manager did bring us what we needed and emptied the garbage. Breakfast hours could be better. we had to be at the pool at 7 am breakfast didn't start until 7 am. I came back for breakfast on sunday and it was closed at 10, but then went thru the lobby and found out that they extended it. totally unfair. The wireless internet was bad, it keep booting you off if you could even get on it.
We have been there three times and will return for many more. Thank You so Much.
The suite was just a large room, nothing special. We thought it strange that the TV (one) was not located in proximity to the sofa. I'm sure this is a great place to stay for families with small children as the pool area was rather nice. However, for the older kids, the hotel was not so great.
My twin sister, her husband, my husband and I rode our Harley's from Chicago to Appleton for a family reunion. It looked beautiful from the outside as well as the inside. The staff were very friendly and helpful. The continental breakfast was awesome. I will only stay in Comfort Inn Suites from now on.
Comfort Suites gave us a very nice, clean room. The good breakfast was a bonus and added value to the room. We did find it odd that there weren't grab bars in the shower of a handicap accessible bathroom. There was only one bar to help enter the shower.
The lobby looked wonderful and that is where it stopped. We spent the first 15 minutes of our stay wiping off mildew from the air conditioner. The couch was very worn and the piping had missing material. The fitted bed sheet had holes. Breakfast was mediocre at best.
The hotel has not been updated in over a decade and it is showing it's age. The bathroom had water damage on the ceiling in the shower and the wall paper was coming apart. The sink was chipped and yellow. All the furniture is worn out including the sofa with the torn cover. No flat screen tv and the reception on the old one had lines going through it. The beds were sunk in the middle and uncomfortable. The door to the room would not lock again until we reinserted the card. The games in the pool area are very old and several were broken. Overall the money saved was not worth the experience.
The beds are comfortable, the location is convenient and the breakfasts are good
We have stayed at the comfort suites before and we always go back. Staff if helpful, room is clean, breakfast is wonderful. We will continue to stay at the Comfort Suites in Appleton next time we head to a Packers game.
I was very satisfied with the price and quality of the Comfort Suites. It was right off the highway for ease of finding the hotel. The bed and pillows were great. Small room but met our needs.
Room was spacious, breakfast choices were very good, staff was very friendly, we were allowed to check in early to all 4 of our rooms
Location was perfect for attending the concert at lions park. Near by World of Beer was welcome surprise at walking distance for after show food/drinks. Pool is small and was crowed so didnt bother using. Lobby bar didnt open till after 4pm.
For the price paid the we were more than pleasantly surprised with the staff, the cleanliness of the room as well as the breakfast area. The fact they have a bar is extraordinary for a hotel in this price range. The staff was courteous and very helpful. And the location sure aided in our Christmas shopping. My wife and I would definitely stay at the Grandstay again with no hesitation.
Clean, friendly and efficient ck in
The room was 61 degrees when we checked in at 1030pm. That is too too cold for this time of year. It took roughly 2 hours for the room to warm up to a decent temperature.
Breakfast was a little expensive for what they had $40 for the four of us 2 young children. I wouldn't have the buffet again.
The decor of the suite was really cool, the bed and bedding was comfy, the layout of the suite was great. It felt more luxurious than the price would have suggested. The swimming pool was tiny. When there were a few big kids there, they completely overwhelmed the whole room.