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Attended a wedding and the Radisson was within walking distance! No continental breakfast
great assortment of restaurants within the facility
no frig. or micro. in the rooms
Great location. Good choice of food/beverage options. This property is showing it's age and needs a major makeover. Carpets are old and worn. Bathrooms have no exhaust fans.
I liked being asked for additional options in the beginning-extra towels, what type of room would I like, etc. My option for "a room with a view" was rewarded with a room with a view...of other rooms in the hotel... The little things were missing-no coffee creamer Did not feel very homey
The beds were really comfortable. Very clean rooms. Housekeeping wasn't too on the ball. My first night, they forgot to stock toilet paper and facial tissues. Two nights later, they didn't stock any floor mat for when you step out of the shower. When I called the front desk, they just brought me more towels.
The staff was very friendly, and the common areas were clean and well maintained. The breakfast was decent as well. The room was "shop worn." Carpets very worn and stained. The desk and furniture showed significant signs of wear. The common areas were clean and well maintained, but the rooms are tired.
Location to the Appleton Baseball Stadium. Overall a pleasant stay. Good Happy Hour. Very good Breakfast. The TV in bathroom did not operate. The window solid blind did not pull down to cover window, and there was a very bright outside street lamp shining into the room directly to the head of the bed. The pillows were all the same, even extras in the closet, which does not make a choice option for different individuals needs.
Clean, up-to-date facilities, individual climate control, comfortable showers, good breakfast in a nice atmosphere, reasonably hot hot tub and refreshing pool. Nice outside deck areas. Staff was exceptionally friendly and helpful.
The hotel staff were all very professional and nice. The room was clean and quiet. The hotel and the pool appeared to be well maintained. It was and good stay. Housekeeping kept forgetting to leave us coffee. The breakfast could have offered a few more healthy options with whole grain.
Comfortable room Comfortable bed Quiet
Huge rooms! I really liked having a mini-fridge and microwave in our room. Bathroom is really outdated and was only semi-functional.
I felt pampered
Covienient booking process was fast and easy With 3rd party bookings it is not possible to easily change plans / dates of travel. Customer service in this area needs to be addressed. I was very disappointed that during my booking process and before payment the room charge increased $20 per night. The price should never change at that time. If it happens again I will not use this service again.
The night we stayed it snowed. When we left we saw that the gentleman employee has gone through and cleared all the windshields of the cars of snow . THAT WAS FANTASTIC.! WHAT A GREAT EXTRA! PERSONAL SERVICE! Sheets were to small for beds.kept coming off.
The overall general condition to the facility is very good. The staff was friendly and helpful. There was a nice and well set breakfast area. THe atmosphere of our room was dingy. Seemed dark and dated. For the price I have seen better. The bed linens need updating and spiffing up, although the bed was comfortable. I didn't know the room had a handicapped bathroom, although that didn't bother me.
The breakfast room being always open and having fruit and juice and coffee available for a snack if desired. Would have liked HBO and The Weather Channel on the T.V.
The rooms were large and quiet. Staff friendly. A good value. Well certainly adequate, the breakfast food could have been better. Little things like having more than one machine that people had to wait in line in for any coffee, decaf, and hot water all in one machine. Having a higher-quality cream cheese instead of the dry, crumbly cheap stuff. The hot tub was dangerously hot. This went far beyond health code hot. We wish there had been a swimming pool as well.
Good value for someone looking for an economical, clean, comfortable, no frills place to stay. Bedding was updated and attractive. Flat panel TV. Free Internet. The one queen bed rooms are quite small, but fine for 1-2 people. Great location close to Fox River Mall and its surrounding restaurants/retail area. They do offer a very basic free continental breakfast (cereal, bagels, toast, mini muffins, make your own waffles, fruit, yogurt, coffee and juice). Friendly front desk staff. A good choice for the budget conscious. Does the job. Walls are thin, can hear conversations next door. Main lobby could use some updating to look more inviting (paint, pictures, dried florals, etc.) There is no pool, so perhaps not as kid friendly as other hotels in area.
The other guests complained over and over about some kids and the staff became evil! Price.
What i liked? Nothing. We just needed a place to crash. It smelled, babies screaming, first room had blood on the comforter. It also had that creepy feeling.
Room was very dirty towels where yellow outdated room torn carpet staff very unprofessional messy hair untucked shirts very disappointed
Very reasonably priced hotel. Nice hot tub. Needs updating. Could be cleaner. Room was very small.
Comfortable beds, friendly staff, and excellent, well-maintained hot breakfast. No complaints
Waiting at the front desk for ten minutes waiting to check in. Refrigerator that didn't work properly.
Good location, the bed was comfortable Thin walls! We heard every move the people made above us. The rooms are small. They're good for a night but I wouldn't stay much longer. Not a lot of value for the high cost.
Location was perfect for attending the concert at lions park. Near by World of Beer was welcome surprise at walking distance for after show food/drinks. Pool is small and was crowed so didnt bother using. Lobby bar didnt open till after 4pm.
Room was spacious, breakfast choices were very good, staff was very friendly, we were allowed to check in early to all 4 of our rooms
Clean, friendly and efficient ck in
For the price paid the we were more than pleasantly surprised with the staff, the cleanliness of the room as well as the breakfast area. The fact they have a bar is extraordinary for a hotel in this price range. The staff was courteous and very helpful. And the location sure aided in our Christmas shopping. My wife and I would definitely stay at the Grandstay again with no hesitation.
The room was 61 degrees when we checked in at 1030pm. That is too too cold for this time of year. It took roughly 2 hours for the room to warm up to a decent temperature.
An easy 5 minute drive to the airport, this hotel was also within easy walking distance to shopping, restaurants, movie theatre, and family fun. The room was spacious, clean, and quiet. Large pool, spa, and breakfast area were also appreciated. Best price in town.
Needs updates...pool area and bathrooms...the a/c in the front room of the suite didn't work
Also, they lied about having pillow top mattresses, very uncomfortable bed. And breakfast was awful, only protein were hard boiled eggs, no breakfast meats.